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Find Top-Rated Plantation Eyeglasses Stores

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Eyeglass Repair reviews in Plantation

  • B
    I bought some very expensive frames from Zielger. Unfortunately, I did not like the way they looked once they arrived and  tried them on. Since I can't see very well without  glasses, I relied on the staff to advise me about the frame. Obviously, the staff and I don't have the same view as to what looks attractive, however "looks" are entirely subjective and  not the reason for my displeasure.
    What I am annoyed about, however, is that the new glasses were not transitionals. Admittedly, I forgot to inquire about this feature. On the other hand, I was never asked. Since the glasses I was wearing were transitionals, Dr. Zielgler and/or his staff had to have known this was what I was accustomed to after checking my old pair. I also ordered sunglass clips. Perhaps for this reason, the staff did not include transitionals in the order. However surely they should have checked with me first before making that assumption.When I went back to inquire as to why transitionals weren't order, they merely said that I didn't request them, and that the clip-ons substitute for transitionals.  
    The clip-ons are a terrible annoyance  -- fumbling around to find them, trying to get them to clip-on firmly etc.. By the time they're in place, I am already inside wherever I was going. I would never have ordered them  instead of transitionals. but only as an addition.
    I finally solved the problem by going across the street to Costco and ordering a new pair of transitionals, along with a new pair of prescription sunglasses -- of  course at considerable additional expense. 

    - Natasha M.
  • B
    I like that I could schedule the exam online & they were all friendly and professional. My only real criticism would be that for a company that advertises "glasses in about an hour" it took over 2 weeks to have my lenses back!
    - Dawn M.
  • A
    They?re really very nice, efficient and fair. We so use them in combination with the eye doctor connected with the office. We get our eye examined, walk out to the front and take our eye glasses. We like it that both the businesses are in literally the same store front and that both sides of that business are very good. They are good except for the selection of frames; a couple of times there have been things that I?ve looked for that they really didn?t have. I would have preferred to have things that they carried 2 or 3 years ago but no longer carry now. They have a decent enough selection and I have always been able to find something.
    - PAUL C.
  • A
    Everyone in the office is very friendly. It is very easy to call and get an appointment for an examination. They carry quality products. They are a little bit pricey, however I have received good care from them.
    - Gainus W.
  • F
    They did give me money back, but they acted defensive like I was being unreasonable when I feel they should have been apologetic or at least more professional in how they handled my situation. I remember when I first went in before I ordered my glasses, the person who was supposed to be working was just sitting there reading the paper and didn't greet me or offer any assistance. Even after I looked around, he still never said anything to me. A lady came out of the back room and offered to help me, only then did I learn that he was an employee, not a customer! I probably should have taken the cue at that time!
    - Ellen M.
  • A
    They corrected the lenses and it's a very good quality. They are very personable and good customer service. I will highly recommend them. They genuinely care for their customers.
    - Lavonne T.
  • F
    A horrible experience.  The doctor was rude, mocking and arrogant. 
    - Ricki F.
  • C
    Everything was okay. They were professional. Their selection of glasses is what you would expect.
    - Roberto P.
  • A
    - MARIE F.
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Eyeglasses Stores in Plantation

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