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Recent Caregiver Reviews in Plantation

  • A
    The Hospice care was not only comforting for my friend, it was a great source of peace for me. The staff were professional and courteous, but also compassionate beyond the call of duty.
    - Alice M.
  • A
    VITAS Hospice Services
    They did their job. They were very helpful. They're a nationwide organization. They're very good at what they do. They're always on time. They were excellent.
    - JOHN E.
  • A
    I spent three days with my mother, her caregiver, the hospice nurses and their supervisor. My mother's breathing was finally able to relax because of the morphine her nurses gave her. They worked as a team with my mother's caregiver, were meticulous in their care and were extremely supportive of my emotional needs throughout. My mother never regained consciousness as far as I could tell, although she did mouth the words, "I love you" when I told her that we would always love her and that she would soon be with those she missed the most - her parents, my father and my brother. She passed less than three days after hospice care began. I received a sensitive sympathy card signed by most of the Gold Coast staff a few days later and a phone call from the nurses' supervisor this morning - nearly two weeks after my mother's passing - asking me if I am alright and do i need anything. My whole experience with the Gold Coast personnel was one of caring, sensitive, considerate, highly trained professionals. Considering the circumstances, I could not have asked for more.
    - David B.
  • A
    The nurses were very thoughtful, and they really cared about our feelings. They really helped us get through tough times with very little emotions. They were always to answer any of our questions.
    - Alice Y.
  • F
    VITAS Healthcare
    My mother received the poorest care in her 92 years of life from Vitas Hospice. When she went into crises the day before her death it took 4 1/2 hours before a nurse got to my house to evaluate her. Medication orders were screwed up from the beginning of her enrollment in the Vitas Hospice program. We ran out of supplies and had to go to the local drugstore ourselves and buy pads and dippers. I would call the team managerof 143, Iryna Lefevre leaving messages for her to return my calls, never hearing from her. The nurse provided such low standard of care. She would let medications run out or she would over order at the local drug store. If my mom had issues on weekends or after hours the regular staff did not seam to know anything about the episodes. There was not any continuity or care with these people, nor any compassion from them. The wonderful benifites and things that I was told by the Vitas admitting nurse did not happen as I was told they would. I felt like I had bought a bad used car from a slick tongue quick selling dealer. Because of my making the decision to use Vitas Hospice I begged God and my mother for forgiveness before her last breath. I will live with this horrible, horrible decision that provided substandard care with little comfort and compassion for my mom during her last days of life. This will haunt me for the remainder of my days here on earth. Mom, I am so sorry. Please forgive me.
    - Joseph T.
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Caregivers in Plantation

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