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Computer Repair reviews in Pinellas Park

  • F
    I was a loyal customer but not anymore. The owner and one of the employees treated me like crap. They do not care about their customers anymore. They sold me a cheap part and then blamed me for having a problem with their part. I was very pleasant over the phone in trying to resolve this and then the OWNER of iClinic hung up on me and says he does not have time to deal with an unresolved credit/refund. There is a pretty good chance you will not have a good experience with iClinic and I highly recommend doing business elsewhere. You will waste a lot of your time (at least 5 hours for me) if you have any issues with your purchases.
    - David V.
  • A
    I called Evens Company and had them send someone to my home to address this severe problem. They entirely corrected the whole problem and enabled me to successfully thwart the continued efforts of the foreign based deceiving company to regain their control over me. They kept trying for more than a year. The Mark Evans technician was extremely knowledgeable and clearly walked me through what they were doing to straighten things out for me.
    - Ronald G.
  • A
    Good service, Mark invested much effort to accomplish the task. The only issue was that several technicians had worked in my computer but did not solve the problem, so the work was really done by Mark (the business owner) when I went to pick up my laptop, not before!. I had to wait over one hour watching Mark do the work.
    - Carmen L.
  • B
    It didn't turn out the way I  expected it to because they could not solve the problem on the computer. They tried everything they could and they did everything they could do but they couldn't solve the problem. It was related to a Windows 10 upgrade and we didn't have the ability to have a screen saver working there and they said they could fix it and they tried different thing and they even reloaded Windows 10 in there. The bottom-line is they tried everything they could and they could not ever remedy that problem and it's still the way it is right now. It came out not to be an exorbitant price. They put a lot of men hours trying to do that and for the cost it was a reasonable price but the result is they did not fix the problem but I was not unhappy with them and I realized that it was just kind of something that wouldn't have worked. In order to fix that they would have had to remove some files or somethings in the computer that would have given a problem in the operating system so the only alternative was to just go back to the previous system which was Windows 8, which I like Windows 10. So I wasn't willing to have them go back and just revert the Windows 8. It was an extremely fair price I thought for the amount of time they put into it and then they did try to do it. The punctuality was good. They tried to do it in a quick time and it wasn't very long when they realized that they were at the end with what they could do with it. The professionalism was very good.
    - Bruce W.
  • A
    We use Brighthouse. The last weekend, the girl was so good, she told me exactly what I was doing wrong and got my TV deck working and set my DVR. I was just as pleased as I could be. They are great. What is nice about them is that if you call them, they don't have to do anything, they don't have to go down a whole list of things to try to figure out who you are. You are a part of their company or if you have deal with them, they have your phone number. It is like they have a database that is like second to none. They have never asked me who I was and what phone number I was calling from. They just confirmed my number and everything went so good. I downgraded from 139 dollars to 89 because when I went on MediCure I took a more expensive supplement and so I called them and asked them if they had a cheaper service and they were very nice about it and they said yes we do and they got me on a 89 dollar service. They don't just get your business, they want to keep your business. They really are very customer oriented and kind, nice people.
    - Susan H.
  • D
    The location that I deal with is at St. Pete's, Florida. The last contact was a few months and it was unpleasant, unpleasant conversation. Their customer service is not good. I would grade their service poor.
    - Susan H.
  • A
    It was very excellent. I think it was back in April. I think it cost me about $140 but I had some serious issue. I had someone go straight and control my computer. I had put up protections, put everything but I there was a problem and they really took me out of something that had me going around for a week before that. They really knew their business field. They delivered me from the previous providers who charged me $200 for their service. They saved me a lot of money. I would use them again.
    - Ronald G.
  • F

    When he arrived, the computer was HUGE! So large he had difficulty getting it into a large area of my desk.  I was SO upset as my goal was to downsize.  He was here for about 45 minutes trying to get the computer to fit, hooking up keyboard, etc. I let him know how VERY UNHAPPY I was.  The new keyboard he brought was awful and a brand I never heard of; I told him I wanted a "good" keyboard.  He agreed to bring be a new one the next morning.  Even worse, the bill was $900+ far more than had been quoted.  I questioned it and was told amongst other things, I was being charged $75.00 an hour for installation, etc.  Plus, they failed to provide the Angie's List discount.  This morning the technician brought the new keyboard and the bill grew to $1011.  He did bring new speakers, charged me, and they were awful.  I did not keep them, I RECALCULATED THE BILL TO REMOVE THE SPEAKERS AND INCLUDED TAX.  The bill ultimately ended up being $992.47 for a computer I HATE.  I asked about help showing me how to work the computer and was told that would be $75.00 an hour. A warranty was not mentioned until I ASKED. I was told there was a one year warranty. I asked if I needed help operating the computer would there be assistance available....YES FOR $75.00 PER HOUR.  At this point I am not even confident I have a new computer!  This experience was HORRIBLE and I WOULD NOT recommend. this company.  It looks as if I wall have to pay someone to come to my home to assist me in operating this monstrosity!

    - Beatrice R.
  • C
    It is a nationwide company. The price was very high, and they called me 10 times to get my service back which I thought was very obnoxious. I used them for about 4 hours, and then I dropped them about a year ago. They were harassing me when I cancelled, and were making multiple phone calls and letters requesting me to come back. The satellite would sometimes go out when we had rain. Overall the service wasn't too bad, but when I had rain, it would go out. They were fairly responsive whenever I decided to make a change, and they came out whenever they said they would.
    - Jim S.
  • A
    It went very well.  Frank Roderus arrived at 9:00, after he had called to advise me his arrival time.  He was a very pleasant person who explained the process he was going through.  He also helped me set up a free security system offered by my computer.  I did not have to load up my tower, take it to a store, leave it there, wait until it was ready, pick it up and then hook it up again.  Love the "at home service".  Would recommend this firm and service to my friends.
    - Jeanne C.
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Computer And Electronic Services in Pinellas Park

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