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Plumber reviews in Pensacola

  • A
    Kimmons Plumbing Inc.
    In 2011 I had to have my house replumbed from poly-b to PEX. After estimates and having seen BLAB TV and reviews I hired Kimmons Plumbing. They did a great job. Since then, have had leaky fixtures in bathtub repaired. Since it was just a few washers they didn't charge for parts. A car ran over my outside shutoff valve and caused it to start leaking above ground. Jeremy from Kimmons repaired it and put an easier lever type shut off handle in. A few years ago he also replaced my hot water heater. Recently, Aug. 2019 Jeremy and Bre helped troubleshoot and diagnose a serious problem with my sewer lines. While here doing that job I had him look at the plumbing a contractor did in my kitchen re-model in a 1973 house I recently bought. This contractor had high marks and rave reviews on multiple web sites. How I don't know. I trusted those reviews so I trusted the contractor. I should have been suspicious when he gave an estimate and when I agreed, just started the job with no formal contract. Also no permits were pulled therefore no inspections. He is not a licensed plumber. That was obvious by the tangled mess under my kitchen sink and a code violation Jeremy spotted immediately. I thought the guy would sub out the plumbing to a licensed plumber. If I knew then what I know now I would not have paid him. I am not naming the contractor because it would just be my word against his. However I learned a valuable and costly lesson. Jeremy and Bre were here on Aug. 15, 2019. I had every shutoff valve in the house replaced with new 1/4 turn valves. All faucets and fixtures in bathtubs replaced with all new stems, valves and handles etc. One toilet had been upgraded to a 1.6 gallon model. The other looked like a much older one but in good condition. I had it pulled, the tank rebuilt inside, and outside seals replaced and the wax seal replaced. These older homes are farther away from the sewer and an older toilet has more water to push the waste further down the line easier. Also, water lines from faucets and toilets replaced with steel braided lines. After doing all of this, Jeremy began the nightmare job under my kitchen sink left by incompetent contractor. When finished, a mish-mash of multiple water lines which were not installed properly, fittings not sweated to the copper lines etc. were gone and a single line coming in for hot and cold water, a single shut off valve for the cold water to the sink, as there already is a new shut off behind the fridge for the ice maker, and a separate shut off for the hot water to the dishwasher that was missing (the code violation). Also, Jeremy cut small sections of sheet rock to access water lines behind wall. When he saw that none of the new fittings that were coming from the copper water lines had been sweated on and then when connecting to the PEX water lines they weren't crimped on he was surprised that they hadn't failed and flooded the kitchen. Jeremy always takes time to answer my questions. For example, I wanted to know why the difference in the types of shut off valves under the bathroom sinks vs. the kitchen because I could get larger handles on the ones in the kitchen. He explained that since all the pipes in the bathrooms were copper and had to be sweated on, that he could only put that type in there. Since the water lines under the kitchen sink had been changed to PEX he could use the other kind (that I asked for) in there. I was going to get an outside shutoff valve installed as well, but when water was turned off at meter water continued to drip from outside faucet when open and in the lines inside as well. Jeremy sucked water out of the line with a shop vac so he could sweat fittings etc. however I had to call ECUA out to replace the shut off valve at the meter because the pipes for the new shutoff valve are glued on and no water can be coming through the line or the glue won't dry. A big shout out to the men from ECUA. It was hot and wet but when they finished there was no more water dripping from the outside faucet. Jeremy and Bre had another job to go to after me believe it or not. It started raining also, so will reschedule the outside shutoff installation. I gave Kimmons an A in price because though they can be higher than some others, you get your money's worth every time. I wanted to give an A in responsiveness but sometimes it can take awhile for Tommy to call back. I know it is because he is in high demand and if an emergency call comes in that can't wait he may call and ask to reschedule your job. I have always told him I am flexible and don't mind waiting for him because they are worth waiting for. Also I always request Jeremy so I have to wait a little longer sometimes:-) So be a little patient and understanding. Kimmons is compassionate and tries to help seniors and others on low fixed incomes get the help they need and can afford. He also is as far as I know the only local plumber to employ a female to go on jobs and do plumbing. Bre is just as good a worker, if not better, than some men I have dealt with. I read the very few negative reviews and it does not sound like the company I have been dealing with for over 8 years. So do this: next plumbing job call several plumbers to get estimates. Ask about pricing; if by the job, what if anything could cause the estimated price to go up and what is included in the price. If by the hour, how much per hour, when does the clock start and if workers stop to go to lunch or have to go get a part that isn't on their truck will they subtract that from the total hours or expect you to pay for it anyway, also when does the clock stop. Some people charge for the time it takes to write up your bill and present it to you rather then when the job is finished. Also ask everybody if they give discounts for seniors and or military every little bit helps. When you find a great mechanic you can trust to fix your car, you go only to them and tell your friends about them too. After my car, the most expensive thing I own is my home. I have found my "house mechanic" when it comes to plumbing. They do great work and I trust them and yes I have referred them to friends.
    - Helen C.
  • F
    Plumb Honest, Inc.
    Called Tim scheduled appt for Tuesday, Tim text me that morning, said he to reschedule because of a job in Navarre, mine was not an emergency so I didn't mind rescheduling. He said he could reschedule for Friday, so Friday morning he text again saying he would be out Sunday at 10, of course he did not show up, and even worse, no phone call or text...
    - chris j.
  • A
    Home Services
    Vinnie did a great job repair my plumbing! He was very professional and reasonable with his pricing. I would highly recommend his services to anyone! Knowledgeable and Honest! Thanks Vinnie, S. Petterson Pensacola Florida
    - Sandy P.
  • A
    Deale Plumbing LLC
    Deale plumbing did an excellent job on our whole house remodel. We needed to add a shower, move some things, install new plumbing fixtures, add gas lines, the works. Deale plumbing gave us a fair quote before work started and handled the project on time and on budget for us from start to finish. They worked with other contractors on the job, inspectors, etc to make sure everything stayed on track. The finished product turned out great and we couldn't be happier. Definitely recommend Deale pluming to everyone I know.
    - Landon Z.
  • B
    Shenberger Plumbing Inc
    Calling, arranging the appointment time, getting a call from the plumber were all exemplary. The plumber and his helper arrived ahead of time and called to verify if that fit my schedule well. They were courteous and thorough. However, they could not resolve my problem (a defective O-ring in the pop-up assembly) because they did not have the specific part on their well-stocked service van. The plumber was frank with me and gave me the option of obtaining the O-ring and repairing the drain assembly myself or getting him to return at another date with the proper part and charge me for a second house call. I chose the former and he only charged me half the price of the house call. Four trips to Big Box for wrong parts or parts that didn't work and about $100 later, I repaired the problem finally.
    - Ken C.
  • A
    Shenberger Plumbing Inc
    Mr Shenberger called before coming over to house. Was able to work from outside of home and did not have to go thru any walls for the repair. Had to go back home for more parts, was not charged for time away from the project. Promptly came back and finished the job. Gave me advise on how to keep the pipes from freezing in the future.
    - steve b.
  • A
    Aggressive Plumbing
    Outstanding work ethic, professionalism and reliability. Both times they showed up right on time and we're a pleasure to work with. A breath of fresh air to have such a great experience after such bad experiences with other companies. These guys are top notch and reasonable!
    - Christopher G.
  • A
    Air Design Systems Inc
    I had had a couple of sewage drain clean-outs in the past, but the problem kept recurring, so I contacted Air Design and they send one of their technicians, David, to investigate. When he ran a camera into the line, he found that the line between my house and the street was not aligned and causing back-ups. He set up a time to come back the following week to dig up and re-set my line. I was dreading this project, fearing it would ruin my yard, but David did his best to dig up only what was necessary and had everything in great working order by lunchtime. I would highly recommend this company for this kind of work, as they were not only knowledgeable but both professional and friendly to deal with.
    - David D.
  • F
    Richard's Plumbing and Handyman Services
    Complete and utter disaster, plumbing incorrectly ran in attic, a joint-less installation was agreed on, however that is not the way it was done. Manobloc installation was never completed and pex lines left on outside of wall and multiple splices in attic to restore water. Drywall left unfinished, tiles left unfinished and those that were installed were simply glued in place without spacers and to a loose piece of drywall. Promised painting was well poorly done without regard to the actual color specified, texture was not added to match the current walls ... He was constantly making excuses for not showing up, not performing the work specified. Said he was on the way, however did not show up, call or answer texts, when he did answer he had more excuses or simply promised he was on the way. When he did show up, he stressed that the job would be completed that very day, however after an hour he mysteriously had to go to the home improvement cent and never returned on multiple occasions. A job scheduled for approximately four days has taken over 6 weeks and has not even passed the halfway mark .... now he doesn't show up or answer calls for more than a week. In other words, DO NOT use this person or his services. PERIOD. I am actually being very nice in my review, believe it or not. A few pictures are attached .... there are a hundred more!
    - Selena M.
  • A
    Shenberger Plumbing Inc
    Great job! Crew arrived at scheduled time and did what they needed to do. My last heater was installed in 1991, so we needed some extra work to bring up to current code and they did that along with the heater install and clean up in 2 hours. I paid hourly rate for labor. I purchased the Water Heater from a local home supply store who had a contractor / installer who quoted me over $1100 for the job. My price from Shenberger Plumbing included supplies for 2 new drains to be run to the outside and a piece of exhaust vent pipe, and they took the old heater away for $25 (all included in the $450 price I paid) where the original $1100 quote from the store's vendor asked $100 for haul off of the old heater. The inspector just left and everything passed so I am a happy customer. I spoke with Robyn and Dora on the phone who were very polite and prompt in returning my calls. I am still waiting for call back from another vendor I had called while looking for someone to do this job. They are also handling my rebate paperwork for the gas company. I will use them again and most definitely recommend them to others. Thank you all !
    - Jim H.
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Plumbers in Pensacola

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