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Fireplace Repair reviews in Pensacola

  • A
    ARC Chimney Sweeps
    They found out there was no liner (recently purchased home). They capped the Chimney, pressure washed the outside and sealed some areas above the roof. * Chimney was not cleaned at this time due to no liner There is currently some confusion on the cost.
    - Jo K.
  • A
    ARC Chimney Sweeps
    This is a great company and I am extremely happy with the work they did. I contacted them on Angie?s list and was able to get my questions answered and schedule an appointment in no time at all. About a week before my inspection was scheduled for, I was contacted by the company to ask if I wanted a sooner date because there had been a cancellation. My original date worked out better for me, but I was impressed that they called to offer me the appointment. For the initial inspection, I was given a two hour time window to expect the provider ( 8-10 am) and was pleasantly surprised when John Tisdale was at my door at 8 o?clock on the dot! When I opened the door, he introduced himself and handed me a business card, which is a level of professionalism that I have rarely encountered. He was very attentive as I was talking to him and I feel like he actually listened to me (again, rare!). He was very knowledgeable and he did a  thorough inspection, which didn?t take long at all. He then sat down and explained to me what repairs were needed. Brandon and Conner came out for the appointment to do the repairs. Though my appointment was scheduled for 2 pm, they actually called me first thing that morning and asked if they could come out sooner. I was happy to have the work done early ! I talked to Brandon mostly, who explained he would be on the roof and Conner would be working inside and the work would take about an hour. They worked diligently and Brandon let me know when they were finished about an hour later. I was surprised at how quickly they were able to complete the repairs and when I went to my fireplace, I was surprised to see it looking so good! There is clearly a corporate culture of  organization, professionalism, knowledge, attentiveness, and positivity that shines through this company on line, on the phone, and in person that really makes me as a customer feel that I got so much more than I was even hoping for. This company is unusually good, and I would use them again in a heartbeat or recommend them to anyone looking for a fireplace service! You?re cool and thankyou  ARC!!!!!!!

    - anna s.
  • A
    ARC Chimney Sweeps
    John Tisdale was a true professional. He ensured our fireplace & flue were thoroughly cleaned, and there was no trace of dirt/ash when he was finished! We were MOST impressed with this company. Absolutely no need to look elsewhere; choose ARC!
    - Peter W.
  • A
    ARC Chimney Sweeps

    Arrived on time, performed the inspection and discussed options.  Took on the additional job of cleaning the chimney and had it done quickly.  Very professional and work was done well.  Will definitely use this company for future work. 


    - Joseph T.
  • A
    ARC Chimney Sweeps
    I contacted Alycia at ARC and was placed on the schedule only three days after initial contact. Brandon showed up at my home, inside of his scheduled appointment window, on the 5th of January to give me an estimate to install an electric fireplace. He went over the different styles of fireplaces, mantels and the surrounding tile. He was very knowledgeable and was able to provide me with a quote that was good enough to make me feel comfortable about getting this done. We finalized the deal and I was able to get placed on ARC's schedule for them to do the repair. They placed me on the schedule two weeks out to have time to order the fireplace that I wanted. On January the 19th Brandon and John showed up at my home on time to start the installation of my new electric fireplace. I'm sure I overwhelmed them with questions, but they seemed as excited as I was and answered every question. Even going out of their way to explain it in a way I could understand. The installation was completed with no mishaps. If anything my home was cleaner when they left and my new electric fireplace is AWESOME. Thank you ARC for doing such a wonderful job. I will be recommending this company to ALL my friends and family.
    - Kymberly S.
  • A
    Doodlebuggers Service Network
    I was contacted before arrival of the technician and told his name.  He identified himself when he arrived, explained what he was going to do and went to work.  He arrived at the exact appointment time. At all times he conducted himself in a most professional manner.  He worked quickly but thoroughly and when finished reviewed his findings and recommendations with me.  At no time was there any pressure to have any additional work performed.  I later received an email with the quote for work discussed and the pictures and written report of the inspection findings.|We are considering gas logs and the tech offered a recommendation of places to look when we were ready to have them installed.  They neither sell nor install gas logs.  I will use them in the future for work needed before the gas logs are installed and have no hesitation in recommending them.
    - Dennis D.
  • A
    Doodlebuggers Service Network
    Overall a great experience.

    He arrived before scheduled.
    He was friendly
    He was fast
    He was clean
    He did not try to suggest any unneeded work, like other companies I dealt with
    His quality do workmanship was good

    - Stephen H.
  • C
    Doodlebuggers Service Network
    All of my personal interactions with this company were professional and pleasant.  Unfortunately, my chimney was damaged during their inspection and there was a general disagreement regarding the circumstances surrounding this event.  So, we decided not to enter into any contracts subsequent to that incident.  To their credit, Doodlebuggers repaired my chimney at no cost to me.  I have no reason not to recommend Doodlebuggers to someone else.
    - Scott M.
  • A
    Doodlebuggers Service Network
    Made an appointment by phone for the cleaning to be done and the scheduler was helpful and professional.
    The technician arrived on time, performed his work in a efficient and timely manner.  He explained how he had treated and removed the two stained areas.  The carpet was dry and useable within a couple of hours.
    The company honored a coupon that they had distributed by mail and we had excellent service at a very good price.
    - Richard Y.
  • A
    The Fireplace Doctor
    an estimator came to our home on Saturday and after inspecting the problem (a fireplace that cannot be used due to grout failure and exposed chimney interior wood framing), gave us an estimate of $4000 to $6000 and we paid a $2000 retainer......the crew was scheduled to come to our home on the following Wednesday and the repairs were to take about three days..........TJ and Mike arrived Wednesday morning and were finished by Thursday afternoon.......the final cost was $4500.......
    In other words, they did what they said they would do and did it in a very professional manner........the damper is guaranteed for life and the chimney repairs are guaranteed for ten years.....
    - Fred D.
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Fireplace Contractors in Pensacola

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