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Courier reviews in Pembroke Pines

  • A
    This is my 6th Appliance I've purchased from Albers since buying my home and finally replacing all the ones here when I bought the house. I originally met them as a repair service because of course everything was always breaking down. When I learned that they also sell and service I broke my past relationship with sears and never looked back. So today Tim and Mark delivered delivered my new Whirlpool Fridge and of course it was raining and of course they had to take all the appliance doors off cause they wouldn't fit through the door frames. The guys were pro's and in less than a half hour out with the old in with the new. They even transferred the food and stuff into the new one. Try and find service like that in this new world.
    - Craig S.
  • B
    Having measured the important dimensions of the part I needed to replace, I was able to locate without difficulty the correct replacement part in the store's plumbing department and verify its correctness by measuring the applicable dimensions with a tape measure.   The part was on a display in a store isle, and on this occasion I did not require the help of a store employee.  I completed the purchase without difficulty, using self-service checkout.  The part was suitable for its intended purpose, fit into place, and has worked without problem since I installed it.
    However, that one experience is insufficient to review a store like Lowes.  General impressions from years of shopping there are more useful.  Lowes is a typical big-box hardware/home-improvement store, and this location appears to be almost exactly the same as every other Lowes.  For typical day-to-day needs for the multitude of hardware and home maintenance items one is likely to need, Lowes is very adequate.  It will usually have what you need at a price that is competitive in the general market.  Selection seems pretty good for most things, and stocking of inventory also seems good most of the time.  Although this sounds like lukewarm praise, I realize that doing the job that a store like Lowes does in a consistently competent way is an amazing achievement and testimony to the efficacy and efficiency of modern retailing.
    Lowe's customer service is hit-or-miss.  If you find a salesperson in the applicable department, he or she usually can direct to to the location of the kinds of items you want.  If you have to ask the front desk to send someone to help you, more often than not nobody shows up.  Often the knowledge of salespersons is not sufficient to help you find the exact item you want or answer specific questions about it; but sometimes you get lucky and find someone who is really knowledgeable and helpful.  You have to be careful to make sure that the pieces you find in the bin or on the hook labeled as being the item you want really are that item, because customers pick up items and return them to random locations--the store could do a better job of keeping its displays properly organized.  You also have to examine packages carefully to make sure they haven't been opened previously and stripped of important parts.  And often it's difficult to determine the quality and exact features and/or specs of particular items.
    We have made one major purchase at Lowes, our refrigerator.  After researching extensively in Consumer Reports and and visiting several stores, we determined that a particular Samsung model sold only at Lowes was the one we wanted.  The salesman who worked with us seemed to know everything about the merchandise in his department, and he went out of his way to be helpful.  Completing the purchase was uneventful.  Delivery was less satisfying.  The item was delivered undamaged in new condition, and following installation has worked properly (taking into account that no product as complex as a refrigerator is perfect).  But the delivery people expected me to have the old refrigerator completely empty before they arrived, with all the food getting warm and starting to spoil, because they didn't want to wait for it to be emptied.  The old unit was not emptied when they got there, so they pressured me to empty it as quickly as possible and were quite impatient about the process; however they did give me some help with the job.  They also did a poor job of leveling the unit, with the result that the door on one side tends to swing closed more aggressively than it should.  They weren't awful, just not quite good enough to make me really happy.
    Generally, for day-to-day shopping, I prefer Lowes' major big-box competitor, even though its nearest store is a little farther from my house.  I think it's easier to get customer service there, and the people on the sales floor seem to be better trained and more helpful.  Also, I think I find what I want at the competitor more often than at Lowes, although I haven't done a careful comparison.  Lowes and its major competitor are both good stores and both far from perfect.  I shop often at both.  I'm happy that I have both to broaden my choices and to keep one another on their toes through competition.
    - MAURY R O.
  • A
    They were excellent. They were really good. They delivered quickly. They came on time. The delivery men were professional, friendly and clean. They were really careful. I was concerned because I have brand new wooden floors and I redid my kitchen. They were very good with all the delivery. I had no problems at all. The communication was excellent. I would rate them highly and would use them again in the future.
    - Kathy W.
  • A
    The dumpster was easy to load and I highly recommend this company to anyone and everyone who needs a dumpster.
    - Steven C.
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Courier Services in Pembroke Pines

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