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Find Top-Rated Pembroke Pines Carpet Installers

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Carpet Installation reviews in Pembroke Pines

  • A
    I selected Flooring Express to re-carpet my upstairs rooms. Everything about this experience was highly professional. The sales person (Joyce) was knowledgeable and pleasant. They accommodated my scheduling requests perfectly. The carpet quality was as advertised. The installers were fast and effective. I would highly recommend this business.
    - stan s.
  • A
    I was really happy to find Fresh Floor because they were very professional and easy to work with. They not only completed the work -- living room flooring, stairs, and the flooring for 3 bedrooms -- in record time, but they were very helpful when it came time to find an affordable and great looking option. I must also commend the staff, both the customer service and the workers who came to do the work. They were all very professional and attentive. I would recommend Fresh Floor and Kitchen for all your remodeling needs.I was really happy to find Fresh Floor because they were very professional and easy to work with. They not only completed the work -- living room flooring, stairs, and the flooring for 3 bedrooms -- in record time, but they were very helpful when it came time to find an affordable and great looking option. I must also commend the staff, both the customer service and the workers who came to do the work. They were all very professional and attentive. I would recommend Fresh Floor and Kitchen for all your remodeling needs.
    - Zaida R.
  • C
    Jose came out to show me samples and was so nice. I decided to go with this company because of the positive reviews. Jose sent me a price quote quickly and I was impressed with how he always responded promptly to my questions. The day of the install the carpet guys were also friendly but they removed my carpet and then couldn't finish the stairs due to a missing/broken staple gun. It was 12:30pm when they decided they couldn't complete the job and would have to return the next day. I was shocked they couldn't just get another tool and finish. It was a major inconvenience, they loosely taped scraps of material over the nail strips on our stairs and with a house full of children and pets , it was dangerous. Then as we walked on the FINISHED area in the hallway there were sharp nails sticking up from every single tack strip all over the carpet. The carpet was too thin for the long nails in the tack strip apparently. I called Jose and he said they will fix it the next day when they return. The next day the installers came and hammered down the tack strips and finished the stairs. My Mother and two of my children had nails stick in their feet, and we were inconvenienced by the delayed install and NO DISCOUNT WAS OFFERRED. Jose gave an apology but should have at least discounted our install. It's been about two weeks and almost every day someone finds a nail poking through or a loose staple. We just hammer down the nails as they come through, and the kids all wear slippers when they go upstairs. Carpet looks nice but this experience was bad.
    - Lisa M.
  • B
    The workers did an excellent job with installation. Left the place a bit messy but the provider agreed to send someone to clean. Make sure you verify the workers bring the correct materials before starting installation as I was told it is not their responsibility to verify the materials are correct.
    - Sandra P.
  • A
    This is the third time that I have gone to Not Just Carpets for my flooring needs. Joel and Rick are professional and friendly. They consistently listen to my needs and concerns and find the perfect product for my home. The showroom is large and well stocked with quality flooring at a competitive price. The installation went flawlessly and was completed within 24 hours of my carpet selection. The installer,Dwayne, did his work diligently. I could not have asked for better service, I highly recommend this company.
    - Hilda S.
  • A
    It was fabulous. I did some comparisons and the other companies charge you by the square foot to take away your old carpet and padding. With Daniel, everything was included, they have a large selection, and they did the whole house in 2 days. They're great!
    - EILEEN E.
  • A

    Don't even bother going any place else. The service in the store was the best I've had with any company. The two installers were Tom and Ruben. They were the most professional and courteous people I have ever meet. I am a tradesman also, so I know what to look for. I could not have asked for a more perfect job. And I mean perfect. I am sure that all the installers at Floors Direct are of the same caliber. From the help at the store to the measuring at my house, I could not be happier. I found them in a great review on Angies List. Trust these reviews.

    - Eileen M.
  • A
    I made an appointment for the next day with Jack, who arrived within 5 minutes of the time.  He called a little ahead of time to let us know he was on the way.
    Jack examined the carpet and, backed by decades of experience as an installer, knew just what to do.  Nylon carpets, he explained, can sometimes expand in certain areas, depending upon how it was installed.  (Note: I first called the company that sold and installed the carpet, Miami Rug & Carpet in Fort Lauderdale, to order service, but they didn't have the courtesy to call back.  We do not recommend them for anything.)
    Gradually, Jack moved the bulge from inside the bedroom near the door into the hallway and up to the stairway half-wall.  Then he cut off a swatch measuring about 3/4" by 15", tacked down the new edge on new tackboard and...voila, the bulge was history. 
    I'm a fussy guy and will attest that the result was perfect, with no way to know that the carpet had gone through a nip and tuck procedure.


    - LARRY L.
  • A
    From the time I made first contact with Jack until the technicians left I experienced nothing but great customer service.  My 26 year old Berber carpet had many wrinkles and they were able to get them all out.  Dan and Rob did an excellent job.  I certainly would hire this company again for any carpet repairs.
    - Nicole A.
  • D
    Worst experience I've had.  The store uses a delivery service that's completely unprofessional and unreliable - and doesn't care about customer complaints.  My appliances were delivered on time, but the installers said they couldn't install the refrigerator because of a necessary water shut-off valve.  I told them the valve is under the sink - as many are - but they said they can only install if the valve is behind the refrigerator!  It doesn't matter where the valve is - but they're "not allowed" to use it.  Makes NO sense.  There were other things they're "not allowed" to do, and it became a frustratingly stressful experience.  I called the store, but they were totally disinterested and offered no support.  While I was on the phone with the store, the installers left - with my appliances!  I never even saw them go.  In the end, we decided to just cancel the order and I'll buy the appliances elsewhere.I will never, ever, ever make any major purchase with Home Depot again!
    - Myra W.
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Carpet Installers in Pembroke Pines

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