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Professional Work reviews in Pass A Grille Beach

  • B
    It took a bit longer to complete the work than I expected, but then, I was not in a big hurry and they were backed up with hurricane work. One of the storm shutters was making a loud screeching noise. They felt it was the nature of the materials and their newness until I sent them an audio/video of the problem. They immediately returned and resolved the problem which had to do with a slight instillation error. They did confirm that they had hired a new installer to do the job and that he is no longer with the firm. We have used them in the past and will continue to do so as they are a family owned business that stands behind their work.
    - Dan and Kristine O.
  • A
    Wright Davis Property Management
    It was a great experience. So refreshing to see good property managers who actually care. So many seem to not give that personal customer service anymore. Christy does an excellent job. She's got the smile that will always warm your heart and make you feel at home.
    - jennifer a.
  • A
    Tim Malone
    I called Mr. Malone yesterday. He returned the call in the early evening, scheduling for 10AM today. I live quite far from Largo - couldn't believe he would make a house call especially for the price! He arrive three minutes early, fixed the machine within 30 minutes, and I couldn't be more pleased! This kind of service and pricing is almost obsolete. Very grateful and I highly recommend! (When my neighbor heard I had a repairman coming, she also scheduled a repair. He's there now ... We'll see what she thinks soon.)
    - Laurie L.
  • B
    StormShutter Mechanic Inc.
    The service men arrived promptly, were knowledgeable and focused in their repair and did an excellent job in a timely manner. Regarding the second visit, the repair team called a few days prior to the original appointment time because they were going to be in the area and wanted stop by to assess the problem and estimate the time to repair. The lead repairman called into the office and was instructed to proceed with the job then. After hanging up, the lead repairman told me he, "got them to let them finish the job today;" then, "tell you what, you can buy me lunch, okay?" I gave him $8 because he looked like he could use the money and I was happy for the early repair. He also told me that the guy who was with him on the first visit "got fired." I rated the professionalism as good because, although the professionalism of one person was poor on the second visit, it was very good the first time and the professionalism of the second person was excellent on both visits.
    - Rose S.
  • F
    RollShield LLC - Windows, Doors & Shutters
    I am a big proponent of Angie's List and rely on reviews left by consumers to find reliable providers for services needed. This company has failed on all accounts. The shutters on our sliding doors were damaged during Tropical Storm Hermine on September 1st. They were installed by a company called Rolladen. I tried to contact this company and found out they went out of business about 2011. So I went to Angie's list and found this company called Rollashield. I should have heeded the negative reviews. I will not go into full detail on my experience. However, I will say that a company worker came out to our home on 10/11/16 to look at our damaged shutters. He found out they still worked but the casing was badly damaged and would need to be replaced. He took measurements and promised to get back to us with a price. We wanted to submit the price to our insurance company. He charged us $162.50 and said we could apply this amount to new casings. Well, he never followed up with us after about 2 weeks. We called the company number again and finally a guy named Greg came out to look at our shutters. He said the first guy that came out did not know what he was doing. Greg said he could make a new casing and we also asked him for a price for new shutters. We never heard from him after a few weeks so we called back again. We spoke to a female receptionist who said Greg would call back. He never did and finally on 11/15 we heard back from a salesman who quoted us a price of $8000 for new shutters. We asked about a price for a new casing and he said Greg would have to give us that. He said Greg would call back. Today is December 10 and still waiting for that call from Greg since November 15th. Well, I think this company has communication issues and our service certainly could have been handled in a more professional manner. At this point after 2 months, we still do not know what it would cost to replace the casing on our shutters. We may have even purchased new shutters from them since our insurance was paying for new ones. Truthfully, I have no confidence at this point in this company to continue to call and hope to get a call back. I hope that if you use this company you will have better service than what was provided to us.
    - Carol F.
  • A
    Tim Malone
    I would not hesitate to recommend Mr. Malone into your home to repair any sewing machine problem you might have. He took his time and explained what he was doing. My machine is now running perfectly. You will not be disappointed with his service. He is honest and very reasonable.
    - pat r.
  • D
    New Beginning Plumbing INC
    It was a nightmare, stay away!!  I will start with the worst part.  Dwayne Littlejohn, the owner, apparently has his ex-wife, or estranged wife, JoAnne, as his secretary/receptionist.  She told me to PLEASE help her get his assistant/girlfriend, Marisol, fired because she doesn't like her.  Naturally, I didn't want to get involved in my contractor's domestic problems so I told Dwayne what JoAnne said to me.  This was Dwayne's text back to me: "I noticed your laziness by your negligent of insulating your wall in the shower area that's what your GF said anyway.  She also mentioned your a wanna be lawyer that had to take a pee on Assistant suck a** job LOL."  In addition to that, I get a text from JoAnne saying "Why did you tell Dwayne stuff that was not true, u started a big war, shame on you and u call ur self a professional LOL.  My God and u are an attorney what is wrong with you I should of know better attorney want everything free and there jealous of trades."  I'm sorry, but I fail to understand why I'm the bad guy here.  You are my contractor and I am the client, let 's keep it professional and not tell each other about our personal problems.  I received numerous phone calls and voice mails after that from JoAnne harassing me and telling me they weren't going to finish the rest of the job now, but that I still had to complete my end of the bargain and pay them the remaining balance, and even threatened to come by my work to collect.  When I spoke with my city's Permitting Department they told me they were also getting harassing phone calls from her, and had to tell her to stop calling. 
    If for some reason that is not enough to send you running for the hills and you still decide to hire Dwayne, please at least make sure you don't pay for Marisol's time.  She means well, and she's his girlfriend so I get that he's trying to help her out, but she doesn't seem to know too much in my opinion.  One time I even overheard her tell Dwayne, completely frustrated and practically crying, that she doesn't know anything.  He had to help her finish the work he'd assigned her, which delayed things.
    On TWO occasions I noticed that Dwayne did something wrong so I asked him to fix it.  One of them was that the water line going up to the shower head was uneven.  Almost a week after I told him about it, it was still not fixed so I reminded him.  He said he'd take care of it.  The very next day I come home from work to find that not only was it still uneven, but he had nailed the backerboard to the wall without fixing it!!   The other thing that he did wrong was that the shower curb he made was too short.  He fixed it and made it taller.  But if I had not noticed it and said something, we'd have puddles in our bathroom right now!!  So now I'm left to wonder what other things he did wrong that I didn't happen to catch.
    We also had initially agreed on a two-week time frame to finish the job.  They went on vacation and after two-months they were only about half-way finished.  He tried to blame me, and then my HOA company, for the delay and didn't own up to any of it.  I promise you that my HOA and I were 0% responsible for this delay.  When he told me that he needed approval from the HOA on something before he could do the work, I called the HOA president from my cell phone that very moment and within 3 minutes he had his approval.  Weeks later when we argued about his progress he seemed to recall those details differently, stating that it took over a week to get the approval. 
    Lastly, they put a lien on my condo because I refused to pay for work that THEY cancelled.  They provided me with a demand letter that had completely made up charges.  I formally contested the lien over 2 months ago and they never filed a lawsuit, so now it is too late.  Sorry to any people that hired them in the past 2 months but I didn't want to leave any feedback until now because I didn't want them to retaliate against me for telling the truth.
    - sergio f.
  • D
    RollShield LLC - Windows, Doors & Shutters
    The quality of the windows is really good.  Working with the people in the office was a night mare.  The workmanship of installation was poor.  The stucco work is poor.   It took the inspector coming out twice to  approve the installation...the time between the installers coming out to fix the issue was about six weeks.  During this time the office called and said the inspector had signed off on the job and they wanted the rest of their money, when in fact this was not the case.  I called the city and they said that they had not signed off on the job.  Finally they came out and fixed the issues and we receive the final approval.  In addition to this I found another problem they created several months later.  They cut an electrical wire, did not tell any one and stuffed it down in the wall.  That wire supplied electrical to my kitchen island and it took over a hundred hours of an electrician looking for it.
    - BARBARA F.
  • C
    Extra Space Storage #8137
    I have some concerns regarding the policies and procedures at ExtraSpace Self Storage on 54th Avenue North in St. Petersburg.  They are as follows:
    1.  Inconsistency.  The rates for any given size storage unit are variable and constantly changing, based on  vacancy rates (i.e.    
         the number of  units of a given size that are available for rental).   If they have five 10 x 20 ft. units available, the rates are
         considerably lower than if one unit is available.
    2.  Administrative fees.  The charge a one-time administrative fee of $25.00 (or thereabouts) for document preparation which is
         arbitrary and clearly aimed at increasing revenue.  In the days of paperless documents, this is shameful. 
    3.  Rigid policies and procedures.  The Staff members Insist that you put your own lock on the unit the very day that you rent it. 
         And then they put an incredibly adhesive sticker on your lock--more for their convenience; not the renter's. 
    4.  Insistence on renter's insurance "to protect your possessions."  They are merely trying to reduce their liability....
    Despite what might seem to be attractive rates at the outset, they are diminished by the fees, mandatory insurance and rigid policies.  Rather than being user friendly, they seem to have an obstructionist mindset. 
    I will not rent from this facility in the future and will make every effort to terminate my current rentals, as soon as I possibly can. The "corporate influence" is evident; I think most would be better served by a locally owned storage facility and not one owned by a corporation or what may be a franchise.
    - Albert Z.
  • A
    Weather Tite Windows
    I can recommend Weather Tite without reservation. I must say that I was skeptical because some of their reviews on Angie's List were less than stellar. I ended up getting a bid because at the same time I was doing my research, a neighbor was using Weather Tite and she was very happy. By the time I called Weather Tite I had several bids in hand.  I am  pleased that I called  because they were competitive and flexible in regard to my schedule. The windows took about 8 weeks to arrive but I was out of town so we scheduled the installation a week later. Gene and John were my installers and they were wonderful! They are professional, polite, punctual and hard working. They were challenged by the rainy weather but the crew showed up on time each day and worked around the house where the rain would not deter their work. Gene and John kept the job site clean and were thoughtful by putting up plastic while working on the patio doors.  They worked nearly non-stop while at the house and they finished the job on time. I would hire them again if the need arose.
    - Thomas C.
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Professional Services in Pass A Grille Beach

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