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Moving reviews in Parkland

  • F
    I contracted Moving Squad to move locally from my condo in Aventura, FL to my Townhouse in Coral Springs, FL on August 10, 2018. I was never offered insurance or extra insurance. The movers/workers were careless and although I repeated multiple times that my new Italian leather king size needed to be taken apart to fit thru doors, they said they would make it work. They damaged wood door frame, walls, my stereo console and the bed which I just purchased a few months prior for $600. Upon damaging the bed the worker in charge said no worries just take pictures, send it and I get the money. I opened as case with claims department where they said they come back to me in 60 days. After 2 months and continues calls to them, they came back with an offer of $50 which I rejected. Two weeks after they came back with $100 offer which I ignored. I decided at this time to put a formal complaint with Better Business Bureau. Do not hire this company. The workers they hire are reckless and dont care as well as the company dont seem to care for their reputation.
    - Cesar N.
  • A
    We hired Titan to move our 3-bedroom home from Coral Springs to Weston. Jennifer was very thorough and gave us an accurate quote. The price was extremely reasonable. They sent out a 4-man crew (including the owner Chris). Everyone was very pleasant and worked hard. The entire move took about 7 hours. They made sure the furniture and boxes were arranged as requested. Overall, we're very happy with Titan and would definitely hire them again.
    - David A.
  • A
    The movers were completely professional and polite, did not balk at any special requests. They were meticulously careful with all packing, disassembly of glass shelving, and reassembly at destination, without any breakage or incident. I've moved many times in my life, and these were the best movers I've ever used. They moved a glass display cabinet, a baby grand piano, a glass top dining room table, and more, all without incident. LOVED THESE GUYS!
    - DAVID L.
  • F
    5 days before move, they come to your house. Three hours later, they call you up and say we cannot move you, we are losing money. This is because they saw my house and my house and my belongings,and said they will lose money on the move. This company is a fraud.Beware, they should not be on Angie���s list!
    - Todd R.
  • F
    Obviously this company is making so much money that they can turn away business. We have used this company for three moves in the past which were successful. When my wife contacted the company and spoke to the owner Arthur Yale, she questioned the pricing. He told my wife that if she did not like the price to go somewhere else. You have lost a customer for life.
    - Steven L.
  • C
    Not well. Although Nick on the sales team was very responsive and helpful, things started poorly and went downhill from there: - The scheduled Saturday morning pickup actually started Sunday evening and lasted until Monday morning - The truck appeared to be leased and had the DOT number handwritten on it. - The truck was two small for the job. (We had to hire ANOTHER moving company, at the last minute, to help with the items Greek wasn't able to take.) Greek was able to deliver our household items as scheduled, which was welcome news. However, things again rapidly went downhill: - Many items arrived broken. We take responsibility for the items we packed. But Greek didn't seem sympathetic about the broken items THEY packed. (Lesson learned: pack assuming the boxes will be dropped.) - One piece of furniture arrive COMPLETELY destroyed. (Literally, in pieces.) - A couple of the wardrobe boxes arrived completed crushed. Some clothes were damaged in the process. (Lesson learned: pack your valuable clothes in a sturdier container.) - One of the sofas had damaged legs. (Lesson learned: If you can detach them, do it.) These are ordinary, expected things, and we don't fault Greek for these damages. But what Greek did next upset us: - When delivering to the new house, the driver accidentally drove over and destroyed the house water meter box. We had to pay the local utility company to have it replaced. For weeks, Greek denied any responsibility, but eventually agreed to reimburse us. (Lesson learned: immediately take photos when this type of damage occurs.) - The crew acted like they didn't understand what "Fragile" means. We routinely saw them load heavy items on top of boxes marked "Fragile". Heaven only knows what happened in the warehouse! (Lesson learned: pack fragile items accordingly, or consider having someone other than a bulk moving company handle your more delicate belongings.) - Greek fulfilled their moving contract and paid our claim for lost and damaged goods, but that settlement was for pennies on the dollar and the final payment was nowhere near the actual cost of the damages. (Lesson learned: pay for the "upgrade" moving insurance.) - Even after we all agreed on what damage Greek would and would not pay for, and how much we would be paid, Greek took almost five (5) months to actually send a check. Knowing what we know now, we would not hire Greek Moving and Storage again.
    - Bradford B.
  • A
    They wrapped the grandfather clock and curio cabinets like any other piece of furniture rather than having special coverage for this fragile items. Additionally, I told the guys ahead of time how the bumps were in the community so they should have done extra preparation in securing them. When we got to the house, one of the glass panels was out of the grandfather clock. The one guy fixed it but I think it should not have happened. A buffet was set on side and a piece of wood came loose. The guy pounded it down but it will need glued I am really thankful that I took all my boxes over with breakable items ahead of time and did not rely on any one using special care to handle them.
    - Sharon H.
  • F
    I contracted All State on April 21 to move my goods from Norman, Oklahoma to Cambridge, Massachusetts,. After giving a detailed and accurate inventory of my goods, I was given a "binding estimate" of $4,869.05, which included storage costs. I informed All State that I did not yet have an address or move-in date, because I have a temporary position lasting only 1 year and would be living in university accommodations that would not be assigned until May. I was told that the standard practice is to put the latest possible move-in date on the contract and then arrange for an earlier delivery when more information is available. The carrier contracted by All State Van Lines, Relo Van Lines, engaged in a number of disreputable business practices, which included pressuring me into signing new documents at a time when I was not in a position to decline. They also weighed my goods at a station I was not able to verify, and claiming that the actual weight was significantly higher than the "binding estimate" and would come to a total cost of $8,059.08. Later I was informed that the charges included "bulky item" premiums without explanation, as well as packing materials that were not actually used. Representatives of All State informed me that the weight discrepancy warranted a "mandatory reweigh" to verify the actual weight of my goods prior to delivery. However, representatives of Relo Van Lines refused to abide by this policy, and All State representatives proved unwilling or unable to bing their own contracted carrier into compliance. I received access to my new apartment in early June and on June 5 informed All State representatives that I would like to schedule a delivery as soon as possible. For several weeks I spoke to several All State representatives, who repeatedly delayed delivery. Finally, on July 5 I was informed by All State that delivery would be impossible before September. On July 24 I received a message from Relo Van Lines--who were supposed to be conduct all communications through All State--who threatened to withhold delivery of my goods until 2018 or later unless I waived my request for a reweigh. I complained about this behavior to All State representatives, and while they agreed that this was unprofessional behavior, they have still been unable or unwilling to secure a delivery date. As of today, Sept. 7, I have been actively attempting to secure delivery of my goods for three months, with repeated delays. Being without our belongings, I have been forced to pay for additional accommodations for myself and my family during that time, amounting to $6,318.00 and nearly $1,000 in temporary furnishings. The cost of the move has been inflated, as compared to the "binding estimate" I was quoted in April, by over $3,000 ($4,869.05 to $8,059.08). This includes over $2,000 in storage costs that I neither wanted nor needed, resulting solely from delays caused by Relo and All State despite my best efforts to secure delivery. Reviewing these circumstances, I can only conclude that All State has been acting in bad faith. I was intentionally misled by the initiating agent into signing an agreement that would allow All State to profit from the months of delays that I have experienced. All State was unwilling or unable to curb the unconscionable behavior of the carrier that All State contracted. I still do not have a delivery date, even though it is Sept. 7 and therefore beyond the original contracted delivery window. And the combined costs of All State's increasing price and the temporary measures I have had to take for my family and I to subsist over the last three months, have amounted to nearly triple the cost of what All State quoted. In short, I am suffering--and continue to suffer--from All State's failures to abide by the terms of our agreement, or to prioritize the completion of its contracted responsibilities.
    - Matthew K.
  • F
    I am having the worst experience I have ever had with any company. My stuff was put on there truck on Monday with a 1st date to deliver 9/1 latest 9/2. After several emails and stalling with requesting enormous amounts of additional documentation. This company will not pick up the phone. My kids start school Tuesday and I have no idea when or IF my furniture will be delivered. I filed a police report because I don't know what else to do. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. They are scam artist and need to be shut down by DOT.
    - Shalama B.
  • A
    Kim was my agent who explained everything in full detail and answered every question I had about transporting my vehicle. Driver was very courteous and showed up on time for pick-up as well as delivery! I will be using this company again!
    - Carmen S.
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Moving Companies in Parkland

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