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Boarding reviews in Parkland

  • A
    This is an awesome place to keep your pet when needed. There is always someone there 24/7 which is nice if your pet would get sick, ect. The staff is always professional and you can tell they love their jobs. I had used Pet Paradise in Atlanta and it was the same way too.
    - Pam R.
  • A
    We were told exactly what to do once we brought her home and all of our questions were answered.  It's been almost 3 months since she had the work done, and she has not had any subsequent issues.
    - Nicole J.
  • A
    You have to understand like all animal lovers, I don't leave the care of my pet to just anyone. I met with Anna prior to her stay there. I was blown away at the facility and loved the concept :), as well as Anna and Stephanie. I knew immediately she'd be in safe hands! The home atmosphere , and all the special extras,made for BEST experience for Allie !! She had a wonderful Christmas with her other little friends while there! Stephanie ,kept me updated on her stay , they also sent me photos, the one I received on Christmas Day was specially wonderful. All in all she was treated like royalty :) Allie didn't want to leave when I picked her up ,she had so much fun! Even now if I mention Anna or Stephanie, her ears perk up ,she tilts her head to the side and I swear I see a big smile.
    - Sophia S.
  • A
    They have really good customer service. They don't try to recommend unnecessary treatments. We have used them for boarding quite a few times and they are excellent. We have also used them for grooming. It's a one stop shop. They are really good!
    - Lacey M.
  • A
    Chateau Poochie are very warm people and their facility is above clean. They take very good care of our dog and many others. The dog gets plenty of exercise. We started using them for boarding, as well, and we were very pleased with them for that. I wouldn't bring my dog any place else.
    - Dorothy C.
  • A

    We have used this service several times and would not consider any other:)

    We have used several of their sitters and they are so friendly, they love our pets- treat them as their own! Our dogs come back so happy. We get texts and photos which as pet owners-we love. The price is super reasonable, the company is very well organized, I love that its totally cage-free- it means that our doggies were part of their family, running around and playing in their home. 10 out of 10:)


    - Jason T.
  • F
    We had to go somewhere overnight and had to make accommodations for the dog, it was kind of last minute. We were new to this area, they were overpriced but we don't have too many options. We walked in there, there were 4 women at the reception desk and nobody even acknowledged that I walked in there. They were not paying attention at all. It was not clean and I would have immediately left and gone somewhere else but I had no time to do so.
    - Beverly B.
  • B
    I have noticed a couple of times when we have gotten her back that the next day, she tends to spit up. So I'm thinking maybe when they're running around outside, she might be getting into something she shouldn't get into. Maybe the animals are not tightly supervised. Other than that, they're very good, nice and professional.
    - Beverly B.
  • F
    We are new to the area.  One of our dogs is a black and white English Setter and he needed grooming.  I called around and was given a quote of $42 at the Purple Poodle.  I decided on the Purple Poodle based on the reviews on Angies List, price and location. When I arrived,  I explained that I wanted my dog to have a bath, nails done and a trim.  A good trim.  I called around 11:00 to see how he was doing and was told to come and get him in half an hour.  I arrived at 11:30.  He wasn't quite done, so I paid my bill, which was suddenly $61 and that was with my 10% early drop off discount!  I knew my dog needed some clean up so I didn't argue.  Well, they brought my English Setter out and I was SHOCKED.  They completely shaved him, except his tail and ears.  He now looks like a dalmation with a long, ratty tail.  I quickly left and after I got home I cried.  He looks horrible. When my husband came home, he was disgusted with the job that was done stating he couldn't have done any worse with a pair of clippers.  I agree. I waited a few days to calm down before contacting the shop.  I spoke with the owner who remembered my dog.  He commented that he used to have a dog similar to ours.  Then he claimed that he thought I said to shave the dog.  I told him no.  I specifically said a trim.  He did apologize and said he'd mark it on our file to leave him longer next time.  Thanks, but no thanks.  We will not be returning to the Purple Poodle. 
    - Tracey A.
  • A
    Their professionalism and knowledge stands out. Dr. Kalick is highly qualified vet. He is very knowledgeable about small animals. He has great bedside manner. The best thing about him is that he spends long time with me and doesn't rush me out from there. He will answer all my questions and talk to me. He will ask questions not just about the animals but what is going on in the house. He will ask about other animals I have that he has treated. He is very friendly and I feel like he is the member of the family. They are accommodating. They have emergency services 24 hours a day. They are open on Saturday and they do pet boarding for people who go out of the town and they have a beautiful boarding facility. I have been using them for 15 years.
    - Donn B.
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Kennels in Parkland

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