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House Cleaning reviews in Parkland

  • F
    To start off Maria asked when she arrived if I had cleaning supplies which caught me off guard since her post indicates she uses organic liquids. I don't mind providing it if needed but it would be nice to tell your client ahead and not when you arrive to do the work. She asked me for a latter to reach the windows in the bathroom and luckily I had one in my garage. As for the cleaning, I had to ask her to redo the tub and shower because it was still dirty. Both have been refinished and it is pretty easy to clean. It was very noticeable so I was surprised as a cleaning lady that she would not pick up on the fact that there was dark soap scum still left around the tub and shower floor. Also, there was soap scum on the shower door which I was hoping she would remove but she told me it would not come off. When she left and I looked at the shower floor closely, it was still dirty after the second cleaning. I could scrape the dark soap scum off with my nail and even worse there is now a chip on the shower floor. Clearly it was not due to cleaning as it was hardly scrubbed and I have scrubbed it before and it is hard to chip that. I am guessing that it happened when she put the latter in the shower to reach the window. Also, tiles where just wiped down... not scrubbed as there was soap scum still on the tiles. I ended up cleaning it all myself and that soap scum on the shower door that didn't come off.... guess what?? I got it all off with soft scrub and a scrubber. This is basic cleaning that a cleaning company should know how to do. Needless to say I ended up with a damaged shower floor and loosing money on cleaning. I am very surprised at the A reviews I see here, perhaps I was just the unlucky one. I would not recommend her.
    - Ivette M.
  • F
    I disagree strongly with your answer to my honest review. The girls were not rushed, maybe if you did not call them so much on the phone, or if they understood English they wouldn���t feel as you say(rushed). They are not good cleaners and I thought I was being courteous by leaving that part out, but when owners start to lie to cover up their work, I hope your future customers wom���t Be fooled by your false rebuff.
    - Todd R.
  • A
    Excellent. I needed to have my home cleaned for company arriving from out of town and they did an excellent job. They did a great job washing the floors and did the best job on my bathroom shower doors. There was attention to detail and they asked me what was most important to me to ensure it was done and done to my satisfaction. I have a dog and I can say after they left .. you would never know it ! I was so impressed that I am going to hire them for monthly service.
    - Mindy F.
  • F
    Came late, didn���t speak English. Vacuum before cleaning bathroom. Did nor step in shower too clean it. Yet owner asked me to pay for hour they were here and didn���t even wash a floor or clean right. It was a disaster, had to clean up after they left. Would never hire again. They should not be on Angie���s list or anyone���s list.
    - Todd R.
  • A
    I had to review this company, mainly because it was a great experience. When I called them they were prompt and very helpful answering all my questions and took my appointment exactly the day and the time I asked for. I requested a deep cleaning and I had more than a deep cleaning they did extra little things that made my house not only sparkling clean but extremely organized and looking I'd say" brand new" They were on time, very friendly and very polite, always going an extra mile to get my house in a perfect shape. Me and my wife will hire them for a regular schedule from no on.
    - Alex Richard F.
  • F
    Used the service for about a year. Scheduling could sometimes be difficult but over all I was pleased until one of their people caused some expensive damage. Over time, one of the two women they sent was consistently the same person & the work she did (Elizabeth) was very good. Her partner varied and so did the quality of their work. On their last visit the second person evidently tried to expedite the cleaning of my cook top and left it severely scratched. When the damage was discovered, first the owner said they use nothing but windex which I know is untrue. Later, forgetting what she originally stated, she said they use nothing but my cleaner. I never debated the cleaner as neither products could cause this damage. The stove looks as though someone used either a razor or something hard to scrape it. Owner claims cleaner noticed damage prior to cleaning & failed to tell me but told her co-worker who also coincidentally forgot to tell me despite the fact I was here all day with them. No one touches that appliance other than the cleaners & me. Cooktop was $1500 and installed Jan 2017. I have yet to find a way to repair and may need to replace. Will probably be forced into litigation.
    - elizabeth a.
  • C
    I requested a deep house cleaning as I was having company. I left a list of specific things that were priorities to be cleaned with my husband to provide to them and a majority of them were not done. I would say they did a general cleaning but they did not even clean glass coffee table or bathroom mirrors, etc. For what I needed it was a waste of money.
    - Mindy F.
  • B
    I think they do a fair job. I mean, we've had better cleaning services in terms of the thoroughness and how much they do without being asked or told, like how proactive they are in cleaning stuff that's dirty versus being told to. They come every other week, so it's regular at this point.
    - Curtis M.
  • C
    It was difficult to schedule the job, it took numerous phone calls before someone returned my call. I only needed five average size window blinds cleaned and was disappointed They didn't take them down to clean, they damp wiped them while they hung so they were only slightly cleaner.
    - Pat J.
  • A
    I have had my home cleaned three times. The girls do a great job, show on time and are easy to communicate with. Scheduling is easy as sending a text. They send you invoice via email which you pay online before the girls get there. Super easy! Great company which I will continue to use.
    - Brandon F.
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Home Cleaning Services in Parkland

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