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Furniture Store reviews in Parkland

  • F
    I purchased several accessories, a pool cleaner and salt water system from them including installation.  Technician showed up when I was not home and left the box and paperwork outside where it was destroyed by the rain. Pool cleaner never worked correctly and within weeks not at all.  The store manager did not honor their installation at all.  I have had pool service in every home over twenty years and have never been this disappointed in customer service.

    - EDWARD E.
  • A
    It is impossible to write down all the work Homemade Design has done so far. Amanda and Allyson have gone above and beyond helping me with design choices.
    Their response time is super fast and even though they are not local - I always feel like they are standing behind me ready to help me any time I have questions.
    They will work with your budget and give you tips and tricks from the "design world".
    I highly recommend this company  - you will not regret!
    - Rita W.
  • F
    The sectional was delivered 11/27/09 so we've had it a little over a year now.  We just noticed that there is an indentation in the leather so we called Bloomingdale's to have someone come out and take a look at it.  The technician agreed that this was a defect and told us we'd receive a call from Bloomingdale's within the hour.  Upon asking him what caused the problem, he informed us that he did not know.  Within the hour, we received a call from Bloomingdale's informing us that the manufacturer's warranty had expired and the repair would not be covered.  When I inquired how they were able to come to that decision, given the fact that the technician wasn't able to determine the cause of the problem, the associate could not answer my question.  When I asked to speak to a supervisor, the associate hung up on me.  Generally, I'm of the opinion that you get what you pay for.  Sadly, this is certainly not the case here.  We specifically went to Bloomingdale's so we wouldn't have this sort of problem, hearing that they have excellent customer service.  Maybe that used to be the case; that certainly is not the situation anymore.  Do yourself a favor - save yourself the money and purchase your furniture elsewhere.  You may very well end up having to pay for repairs out of pocket, but at least you'll have those extra thousands of dollars still in your pocket to cover the costs.
    - Jennifer W.
  • F
    No problems with their design services. I worked with one of their designers. However, upon delivery of furniture several pieces were delivered in damaged condition. I refused delivery of the damaged pieces. They set up a new delivery date to replace the damaged pieces and two looked to me as though they had been repaired in the same spots where they were damage in the first delivery. When I questioned this, the delivery driver argued with me in front of my neighbors outside and yelled at me in my house. Ultimately, they took all of the furniture back and gave me a full refund.
    - Mitchell A.
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Furniture Stores in Parkland

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