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Deck Building reviews in Parkland

  • A
    I got a total backyard pool renovation recently from PQS and I have to say that I am very impressed. They do a great job from the planning and design to the actual labor to keep you informed and address all of your questions. They are a very creative group and have great ideas! I would highly recommend them!
    - Gregory W.
  • A
    After receiving several pool and patio renovation estimates, we decided to hire Ross Services because they were recommended by the company that we hired to install our fence, and because all of the positive reviews spoke volumes. Every single one of the positive reviews were validated with the work that was done, and the professionalism. The company is awesome. Greg came to our home and provided an estimate on the spot, we were given an opportunity to ask questions and were provided with ample examples of their work. Moreover, the estimate was well in line with other companies, and honestly, based on the work that was done, we would have paid more. Our renovation consisted of complete pool renovation with all new tiles along with an azure diamond bright, as well as new travertine pavers with additional square footage added to expand the patio area. We even added two beautiful magic waterfall bowls with a light feature. The crew that came out to install the travertine pavers along with the initial pool work was led by Milton, who was exemplary. In fact, the entire crew was comprised of extreme professionals. This crew did not waste time getting to work and diligently went about their business and stayed on task with minimal breaks, if any. I was truly impressed with the quality of their work. Greg came to the job site every single day, sometimes more than once, and was intimately involved during each phase of the project. I admit it was a bit scary to finally make a decision to pull the trigger on any company for our pool and patio renovation, but I have say, we made an excellent decision with Ross Services and we highly recommend them to anyone. I will be calling Greg over the next 6 months to renovate our driveway.
    - Eddie S.
  • A
    I do not usually write reviews. However, when there is a company that performs so above and beyond expectations, and does it less expensive than anyone else, and gives customer service that you thought was extinct, then the time comes to crack open the laptop and share that experience with everyone. I am thrilled and excited to share with you our experience with Ross Services. Our pool and patio were in desperate need of renovation, but we dreaded the thought of taking on a construction project in South Florida. Initially we screened about 12 companies on line and narrowed it down to 4 for on-site estimates. We had several issues on top of the new pool resurface and new patio. We had hurricane shutter tracks that needed to be adjusted and steel shutters cut. We had a very large heavy planter that needed to be moved, and we had a tricky drainage issue, as we have a flush walk out onto patio from our living room. Greg from Ross Services was the ONLY one who was able to address and solve all our issues. In fact, after adding all the extra services Ross actually came in with a lower price. Competitors did not come close to all the "extras" Ross provided and which were all included in the quote. Gre g takes his time reviewing all design options, has lots of pictures and even brings tile samples which saves you from having to visit tile showrooms. As a nice bonus they even provide pool service for your pool for 2 months, and Michael with Puya Pools is conscientious and super knowledgeable. Workers were always on time, fast (patio and pool were completed in one week) and professional. Greg kept us posted on what to expect as the project progressed and was always available by phone or text for questions. Thankfully we chose the right company. Thanks to everyone at Ross Services for making this project stress free. We love our new pool and patio!
    - jeff w.
  • A
    It took about 4 days. They were on their hands and knees with a grinder. I have a big back pool area and a front elevation...they had to grind everything off to redo it. It was just great. They supplied all of the materials. When people saw it...these people are Hispanic and hopefully the daughter will answer the phone otherwise there will be a communication problem. When they came, they came on time and worked their butt off; and the price, nobody can beat.
    - Harry M.
  • A
    Work was done on time. Crew was efficient and professional. Roof is better constructed than the original. After I had fully paid, there was a rainstorm and I noticed a small leak during a torrential downpour. I emailed a picture and they came over the next day and fixed it. Still waiting to see how it does during the Florida rainy season, but I'm expecting it to be fine.
    - James G.
  • A
    From start to finish the job went great! Dave is very professional to work with. He understood what my goal was and helped my accomplish it in the best, most economical manner. Couldn't have gone better.
    - SHERRI B.
  • A
    Ross Services exceeded my expectations. Justin was assigned to us and he was prompt and professional during all phases of the project. He promised and delivered all we asked for. Our project included laying french pattern travertine over existing eurotile and extending the deck area with travertine, resurfacing the pool (with Florida Gem), new waterline tile and tile at the raised waterfall area (we installed a stone looking material- very classy looking). We also had a bench area installed in the pool off one of the steps. Our accordion hurricane shutters had to be removed and re-installed at 3 sliding glass doors in order to lay the travertine which Ross Services coordinated and was included in the project. I was a bit nervous about that part but all went well. We decided to use Ross Services for a couple of reasons even though I had already received quotes from two other highly reputable and known pool service companies. With Ross Services and Justin, we felt we got more for our money, didn't get a sense that there would be hidden "extras", and (this was the good part), they could start and finish before grandchildren were coming at the end of August. Again, a little nervous about this but Justin and the team delivered!! Project began on a Thursday and the pool was filled and the chemicals added the next Wednesday. And they didn't work part of Saturday, all day Sunday and part of Monday!! WOW!! And it was a quality job- the workers laying the tile were efficient, neat, polite and cleaned up when they finished. The pool surface guys were the same. Justin checked in frequently and when he wasn't actually at the house, I could easily reach him via text or cell phone (mostly to ask questions- never to complain!!). The neighbors were amazed at the speed and quality of the work as it was happening and the beauty of the pool when it was finished. I would HIGHLY recommend Ross Services for pool, patio, driveway projects!
    - Marie P.
  • A
    Alex and Brian were a pleasure to deal with and so were their crews, specially Sam. They answered phone calls and texts immediately and always showed up on time. The work was done exactly as promised and any issues that arose were handled quickly and resolved to our satisfaction. I would use them again and will recommend them to my mother-in-law for her pool renovation.
    - manny o.
  • A

    a) We have a rubble foundation that was leaking badly in any sort of rainstorm. Perez hand dug trenches around the home and below the original footer, poured new footers and installed cider blocks against the existing foundations, applied a waterproof membrane to prevent leakage. Filled in the trenches and left the area clean as it was before he started.

    b)Ripped up old driveway and rebar by hand. Leveled off the base of the driveway so that drainage was away from the house. Installed new cement so that the driveway is now new and smooth. Looks great.

    c) We have 4 stone porch support columns. The one on the driveway was leaning away from the house due to the condition of the now replaced driveway.  This was pulling away from the home. Perez dismantled the old column, stone by stone, poured a new and level footing and reused the existing stones to match the remaining columns and is now perfectly level.

    Excellent work all professionally done.  All debris was removed timely and the landscape was returned to original condition.

    I highly recommend Perez and his team for any concrete work. Very satisfied.

    - Daniel P.
  • A
    What can I say? The job Ross did on my pool and patio was more beautiful than I expected. Brian (the owner) took his time explaining all the options. Never felt pressured. Was exact in terms of start and finish times. Was able to provide me with great (zero percent) financing. But most importantly, the workmanship on both the patio and the pool was extraordinary. My backyard was transformed to a paradise. The work was so impressive, that my neighbor hired Ross 2 weeks later to do his patio and pool. Thanks Brian for the great job. More than happy to leave a great review!
    - Victor N.
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Deck Builders in Parkland

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