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Plumber reviews in Panama City

  • A
    Salt life well service
    Very well, I could not be more pleased. All water flow stopped in my home on a Saturday afternoon. Salt Life Well Services was the only listing I found for emergency services (weekend). Ben answered his phone on my first try. He drove from Pace (near Pensacola, about 140 miles) to Panama City on a Sunday morning (he offered to come on Saturday night). He arrived exactly on time and fixed the problem promptly. His charges were completely reasonable. He was polite and professional. It was obvious that he knew well work. I would recommend Salt Life Well Services without any hesitation. Ben went out of his way to help us, and that's what I call service.
    - Sue M.
  • A
    Salt life well service
    Ben was awesome. Very professional & knowledgeable. Pricing was very fair. Answered any questions I had. I know almost zilch about wells: only thing I know is I can get water out of it. So he was very patient and explained thoroughly what was goin on. We will absolutely hire again. Thank you Ben!
    - Jackie U.
  • F
    Frank Wood Plumbing, Inc.
    Really disappointed today because I used them last year and they were great and I love supporting good local business. However, this time I called a week in advance, asked them what times were best for them, and they told me what days they could get me in (keep in mind all I asked for was a quote for the pipes under our mobile home which have to be fixed due to hurricane Michael, it���s the last piece of info we need to send in to insurance so we can actually start fixing things. It���s been over 30 days since the storm and we���re in PCB so the roads are pretty clear now.) Anyways, the day they had available wasn���t the best for me, but I understand they���re busy so I took that day off of work. They told me they couldn���t give me an exact time, but they made me an ���appointment��� for that day. Well, that day is now tonight, and I made myself available to them from 7am - 8pm when their hours are. No one showed up. I even called at 11am to double check and they said ���yep, you���re on the list and someone will be there after lunch around 2pm-3pm.��� So, it���s passed their business hours right now and no one showed up or reached out. I���m a contractor who usually makes around $300-$400 on an average day. Not even a phone call to tell me they���re running behind and to reschedule. Nothing. Radio silence. I didn���t even do laundry all day because I didn���t want to be using the pipes so they could see the water pressure. I didn���t go to the store for stuff I needed so I wouldn���t miss them. I didn���t do anything except wait for 13hours for them to show up and NO COMMUNICATION! They said they have my number. I understand delays come up, but please keep me in the loop so I don���t waste 13 hours of my life and $300-$400 of work for something that never comes! Now we���re another week behind on our Michael repairs. I feel like we just got forgotten about because it was just a quote and not an actual job that we would���ve paid them more for. You���d think being only 2 miles from their building would make it easy for them to swing by. If you���re from the company and you���re reading this I���ll take it down if you contact me in a timely manner and try to make it right somehow, if not, I���m just going to go somewhere else. I could understand if I���m asking for same or next day service, but not if I call a week ahead and choose a day that YOU said you could get me in. Extremely disappointed. Maybe in this case going corporate would���ve been better....
    - Sam E.
  • A
    Fuqua Services LLC
    Fuqua's team removed old shelving in our master closets, repaired the walls, painted, and installed a new door; removed a drop ceiling and old lights in kitchen, installed new lights, and painted and textured the ceiling to match the rest of the house; and did miscellaneous repairs (including plumbing and electrical work). They were helpful, friendly (even to our two dogs), professional, and cleaned up after themselves. We were very happy with the work and the level of service.
    - David T.
  • A
    Whitehead Plumbing, Inc.
    He explained the problem and how to fix it. He explained all the steps he would have to do and just how long we would be without water. He gave us a written estimate and we agreed right then. He fixed the leak, replaced the piping and we were only without water for a short while.
    - Stanley W.
  • A
    Charlie Allon Plumbing Co
    Outstanding. Allon Plumbing came out and immediately diagnosed the problem as a leaking tank. Replaced the tank and the system has worked perfectly ever since. I would have them come back in a second. For the quality of work they did and the speed in which it was done the price was a bargain. I highly recommend them.
    - David G.
  • F
    Bay Gas Installation
    We recently had a gas leak on Sunday morning, before hurricane Maria came through. TECO came out to turn off the gas but told us they couldn't fix the problem because they are not permitted to do soldering work. We were told we needed a contractor to do the repair, and TECO left us a couple of names of licensed contractor who could do this; one contractor who could do the repair, but couldn't turn the gas back on, and Bay Gas Installation (Frank Woodford) who could do the repair, AND turn the gas back on. Hoping to kill two birds with one stone we called Bay Gas Installation immediately, and were told that Frank would call us back within 30 minutes, and if we hadn't heard from him we should call the office back. After two hours, we called back. The person answering the phone apologized profusely, and said they would get a message to him to call us! Another hour and a half passed, still no response. We called back a third time, saying we still hadn't heard from Frank, and once again, they apologized profusely (they made it seem like this was totally out-of-character for him!). I have to add, that all we wanted at this point was an acknowledgement of the call. We weren't expecting him to come out right at that moment! Just wanted a call back to find out WHEN he could make it! Needless to say, we got no response to the third call, and gave up! We tried again at 8am on Monday morning. They knew who we were, and told us they had been busy with the storm, even though our calls the day before were long before anything came our way! We got the same response as before...we'll get a message to him! At that point, we'd had enough, and decided to find someone else, even if it meant that we had to call TECO to come back and turn on the gas after the repair had been completed. I can't grade Bay Gas Installation or Frank Woodford's work, as we never got that far! The rating is based solely on their unresponsiveness to our phone calls! We found someone who wanted the business and came out immediately! They did a great job too!
    - Gregory B.
  • A
    Plumb Better
    Great communication. I was contacted each step of the process and was informed long distance on the pricing and scope of the repair. Adam did my services and did an outstanding job with the repair and clean up. I would highly recommend this company. I had a drain clean out at another location last year and was also very satisfied with that job. Great company to work with.
    - Jodee F.
  • F
    Done Wright Enterprises LLC
    We found David "Dave" Wright on Angie's list and contracted him to paint our condo and redo our shower. He was unreliable for the work he contracted to do in one week that was supposed to start at the end of June. Here we are in September and the work is still incomplete. He did not arrive on time a single day and left me waiting with texts of times he still couldn't make. The workmanship of what was completed was poor quality. The grout in the shower has cracked. Dave guaranteed satisfaction and he said he would stand by his work. After multiple attempts to contact him, he just doesn't respond and won't fix the cracks in our shower grout rendering our only shower unusable. The bathroom walls that were supposed to "look like new" look like wallpaper was taken down and paint was put up because that's exactly what he did. It looks terrible. Do not waste your money. Our contract reads that he will finish the "punch list" of items he left undone, but he won't return our calls or texts. He told us to hang on to $300 so that he would guarantee returning to finish the work, but this is just a gimmick apparently.
    - April N.
  • C
    Done Wright Enterprises LLC
    The only good thing I can say about this contractor is his work is perfection! In the beginning he was very professional and gun-ho about the project. He came right over, took measurements, pictures, listened intently to what I wanted, offered suggestions and said he could do the job. He came back to me with a bid within a few days that was more than fair. We signed a contract for work to start on January 3, 2016 and to be completed in 13 business days. I found this time line to be kind of short, but he assured me he had the crew to meet that deadline. I was ecstatic! January 2 rolled around and I hadn't heard from him. I contacted him only to be told he had a family issue & wouldn't be able to start for another week. He never did start the job until February 3, 2017. Once he started, he had 3 guys with him and they worked very hard the first couple of weeks beginning at 9 am each morning & knocking off between 3:30 and 5pm each day. They accomplished quite a bit, but I knew it wasn't going to be completed in 13 days. I was ok with this as long as they showed up everyday and worked hard. (I need to mention they only worked 1 Monday the entire time they worked for me.) Then I started getting text messages that things had come up and they couldn't come to work for a day or two. Sometimes it was a week at a time they wouldn't show up for work. Of course he would text to give an excuse. Their work days became shorter. A lot of times his excuses seemed plausible as he has a young son and I have a very soft heart. It has been 3 months now since I have seen him. I spoke with him 2 weeks ago and was told his son just had surgery but he would be returning to work this week. I haven't heard from him or seen him. Obviously I'm hiring someone else to finish my job. It's so unfortunate this man is so irresponsible and unreliable because his work is wonderful. Based on work alone I would recommend him to anyone. But he's so unreliable I would never recommend anyone hiring him. I am frustrated beyond words right now. 6 months and I'm still working out of boxes in my kitchen!!!
    - Debbie Y.
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Plumbers in Panama City

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