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Moving reviews in Panama City

  • B
    Stevens Worldwide Van Lines
    For the most part everything went quite well. We were working with a narrow window but they were able to accommodate our needs. Packed and picked up our items in Atlanta, stored them for eighteen days and delivered them to our new home in Florida. The only problem was that the sofa which was practically new was soiled as were two dining room chairs. It was obvious that someone had walked on the sofa with wet dirty shoes leaving multiple foot prints. The dining room chairs were soiled from what appeared that something sat on them. Neither of these items were properly wrapped/covered.. They did take care of getting these items cleaned and other than that, the move went quite well.
    - William O.
  • F
    Two Men And A Truck
    If I could give Two Men and a Truck 0 stars I would. We are very unhappy with their service!!! We recently hired Two Men and a Truck to move us from our two bedroom/two bath apartment into a new home we just bought which is only 1.5 miles away. Not only did they majorly damage the new furniture we just bought but they also caused damage to a very expensive home on the beach. They proceeded to lie to us about the damage they caused and said it was that way before they got there. We have pictures proving otherwise. We also have nicks, dents and scratches on all our other furniture. We literally saw them drop one of our nightstands which is now damaged. Instead of moving all of our belongings they left some of it with the trash. They also left several of their moving blankets in our garage. They took an excessive amount of time with our moving job especially considering they damaged our furniture and did not wrap most of what they moved (ie brand new Lane couch and love seat, oak table, etc.) I will never use Two Men and a Truck ever again!!!
    - Catherine A.
  • A
    Motivated Movers of Panama City
    Excellent service. They were right on time. Did a good, professional job. Friendly, polite young men. I had packed all my boxes--they moved them and my furniture with no problems. I moved from one house to another about 8 minutes drive away. Complete job from start to finish in under 6 hours. They set up my beds and put furniture right where I directed. Good price for their work, too.
    - Cindy K.
  • F
    Coleman Worldwide Moving
    The one positive comment was that he arrived on time. Everything went down hill from there. He was argumentative, and did not act in a professional manner. When I questioned his companies practices ( if they were indeed theirs, and not "his"), he advised me that if I didn't like it, he could just leave. It has never happened before when I had a contractor/saleman, etc. in my home previously either to do work, or provide a bid, but I lost my temper due to the poor handling of the sales call by the agent, and thru him out of my house. On the way out the door, Mr. Corley stated that 'his company probably didn't want my business anyway." That comment made me feel on the spot that I had made the right decision not to use their moving service. I also caught him padding the cube estimates ( which Mr. Corley admitted doing so). This is very dishonest ( and why I lost my temper as it would affect how much I would be paying). I truly wish I had never reached out to Allied Moving for a bid.
    - Chris K.
  • A
    Courtesy Movers Inc.
    They were very punctual with pick up and loading.  The delivery the next day wasn't as smooth for them.  The truck had a blowout so they had to wait for a mechanic to repair.  Once they were here, despite heavy rain, they were like a well oiled machine!!!  Quick, smooth and no damage to our home.  They are so careful!!  One glass broke in transport.  It could have been the way it was packed, so no blame here!  What can I say...I feel they were a bit expensive, however worth every penny!!  Edna is wonderful too.  She keeps in touch all the time and is so pleasant!!
    - Michelle M.
  • F
    Two Men And A Truck

    This was the most horrific moving experience we have ever had.  I have moved 14 times and have always used a professional moving company - EXCEPT for Two Men and a Truck.  They were EXTREMELY UNPROFESSIONAL.  They completely destroyed my desk and hutch.  The driver and the manager were rude, didn't communicate well, were unbelievably slow, and outrageously expensive.  They didn't put the furniture in its place, they damaged a doorway, a wall, and my brand new refrigerator.  They refused to repair anything.  The email I received stated that they didn't cover the type of desk I had.  They made no mention of the other items.  If we had known they didn't insure the desk we would have moved it ourselves.  We could have moved it without destroying it.  They didn't clean up the wrapping from the furniture.  They left garbage in our home.  These "professional" movers didn't carry a measuring tape with them to determine which furniture would fit through specific doorways, so they crammed our furniture through when they could and ended up having to move furniture over and over which caused us to have to pay more since Two Men and a Truck only charge by the hour.  The longer they take, the more they make.  We finally had to demand that they leave our home because it was such an awful experience.  The driver was very rude to me and to everyone around - including his co-worker. 


    One of the reasons we initially chose Two Men and a Truck is because they are supposedly bonded and insured.  I made several attempts to contact the manager and he was very slow to contact me.  Each time I tried to make contact I had to email and call multiple times.  When I couldn't reach the manager of the local office, I contacted the corporate office.  They seemed helpful and did get in touch with the local office to contact me.  I guess that's what "inspired" the manager to finally return my call.  However, when he did finally contact me, he was inappropriate, rude, and unprofessional.  He seemed very angry on the phone that I contacted the corporate office.  I wouldn't have contacted their office if he had just responded.  Instead of making a single apology, he kept telling me what a great driver we had and how no one had ever complained about him.  He stressed to me that this driver had been with them just "over a year" and had people request him "over and over again".  I found that to be a very odd statement since the minimum lease in Florida is 7 months and that means the same people cannot move "over and over again" in a single year. 


    Since my experience with the driver was the point of my call, it wasn't helpful to hear about other people's experience.  That wasn't the topic of the conversation.    In the end, we got nothing for our damaged furniture, doorway, or wall.  We experienced a tremendous amount of stress during and after the move because of our interaction with this company.  I contacted the corporate office a final time when I could get no resolution from the local office.  They explained that because the local office is a franchise they really couldn't do anything to help.  It's pointless to have a corporate office, if the franchise owners have no accountability.


    I wouldn't recommend this company to anyone.  This is BY FAR the most UNPROFESSIONAL company of ANY KIND that I have ever encountered.  I have never dealt with a company with less integrity.  I hope other people will see this and choose anyone except them.  I do believe that companies that operate with no standards and no integrity will eventually put themselves out of business. 

    Jan 06, 2015

    This is my response to the company comments after my initial review.  Two Men and a Truck offered NO partial compensation.  They did offer to bring the original crew back to my house so we could all discuss the damage and the situation.  Since I asked the crew to leave initially, I didn't want them back in my home.  I'm glad that they decided to apologize online after my initial review - because they CERTAINLY DID NOT apologize before my review.  Two Men and a Truck is welcome to contact me and offer monetary compensation.  To date, they haven't.  Their response is untrue. 

    - Gegetta P.
  • A
    Two Men And A Truck

    These guys are fabulous.  Truly excellent! They handled our belongings with extreme care! We cannot express our gratitude enough.  This is the fourth time we have used this company in the past 3 years. Each time was a wonderful experience.  Each time was with different crews, and they were all perfect! We have moved many many times including all the way to Hawaii, and back.  We have used all of the big name movers etc.   We started using Two Men and a Truck when we moved to Panama City Beach and needed help with local moving from storage to our home.  Now we have used them for a big long distance move and it was just as perfectly executed as the local moves....from the first phone call to set up an appt. to the salesman who came and estimated the move to the hard working movers.  The moving men are nothing short of exceptional.  Their attitudes the entire time were exemplary. We had a two story house so it was hard work.  These guys WORK WORK WORK.  So worth every penny! :)



    - Randall G.
  • A
    A1 Moving
    They did a marvelous job.  All the people were easy to work with and even though they normally didn't do long moves they did it.  I was quoted by every other moving company at cheaper prices but this company had said that they would take half of a 30 foot trailer.  I was able to fit everything.  I would have paid far more online where as A1 was able to take a look and take good care of me.  I had great service.
    - NORMAN W.
  • F
    Two Men And A Truck
    Terrible experience.  I called and explained in detail what I needed moved.  I told the clerk I would move all of my household goods and some of the furniture, but I would need them to move the big stuff.  I was specific as to the number of bedroom suites, tables, etc.  She said it would take between four and six hours total to pack, move and unload.  They arrived around 12:30 p.m. and didn't finish until after 2:30 a.m.  After six hours of loading, the driver said it would go much smoother unloading, no more than two hours, it just takes more time wrapping and loading the truck.  Well, it took just as long to unload as it did to load.  Plus, with the poor loading job by the two inexperienced men (they told me they each had two weeks on the job), there was not enough room for some of my items and they left them on the door step of the old house.  (The driver said he would go back the next day, pick up the remaining items, and bring them to my new home; luckily, the move was less than 10 miles so I was able to retrieve the items since he never showed up.  I know it was not part of his job to go back, but when someone tells me they will do something, I expect them to honor their word).
    When they finally finished unloading the truck, I listed the damage they did while moving the furniture.  After a couple of weeks trying to get a date for them to repair the damage, the manager finally called and sent someone out.  This guy did an okay job repairing what he did, but told me he didn't repair sofas and they would send someone else to take care of that.  Well, my sofa still has the tear in the leather.
    I spoke to the manager today, when he heard from my credit card company that I was disputing the charge.  I told him, just as I told the credit card company, I don't mind paying for the six hours estimated, but I shouldn't have to pay double because he sent inexperienced movers.  He said he would never give an estimate of four to six hours, but 8.3 hours was more reasonable for what I had moved.  Okay, then.  I would probably settle with paying 8.3 hours, but he didn't even offer to settle with that.  Instead, with him being hostile, he said he would report back to the credit card company that I am simply refusing to pay for services rendered.  If he'll look at the work order, he'll notice I signed nothing stating the services were rendered because his movers didn't finish the job.  However,he was not willing to discuss any of this with me and wouldn't work with me at all.
    - Dane M.
  • A
    Two Men And A Truck
    We were very happy with them, they did a great job. They were very careful with our possessions and they did a good job, they're very courteous, very nice. Everything is considered excellent, we were happy with them, they showed up on time, they did everything we asked them to do, they didn't damage anything, they didn't complain, they were very careful.
    - Timothy B.
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Moving Companies in Panama City

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