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Septic Tank Cleaning reviews in Palmetto

  • F
    I called on 12/20/18 to set an appointment for my slow draining septic. I was advised I would be contacted by the tech within 24-72 hours to diagnose the tank. On 12/26/18, way after the 72 hours advised, I called to check on an ETA for the tech and I was advised by Terry that I have been put on the schedule for Friday 12/28. I took the day off to meet with the Chris the tech but as of 2:30 pm I had not received a call so I called Terry and was advised I have been rescheduled for Wednesday 1/2/2019. That would leave me with 14 days with my septic issu and, based off of what I assume have to be fake testimonials on their website, I have in no way received the service that is stated in these testimonials. I have yet to even received a phone call from anyone in Southern sanitary systems with any of the cancelled appointments. I am in no way trying to be an unreasonable person, and even gave them the benefit of the doubt for the holidays on my first attempt at service, but not even letting me know they were not coming when I had my second appointment set speaks volumes about their professionalism and probably the quality of their work.
    - wilfredo r.
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Septic Tank Services in Palmetto

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