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Furniture Store reviews in Palm Coast

  • D
    We had a oder of Eight Closets unites with glass doors Picked and Delivered from Ikea , It was a huge order 68 doors, frames, baskets,shelves, ect. 
    Costing $229 for picking and delivery of items, $3000.00 for the entire order...we felt since it was such a big order we may not be able to pick it ourself.
    Ikea offers a Picking and Delivery Service, we had the store do it for the above amount, Ikea is located in Mimi about 1 1/2 hours from our home in palm cost. 
    Door to door its a full tank of gas, and 3 hours of just drive time...and of course dealing with the store it self. 
    You can count on a four hour day door to door, being human there is No Way you can assemble such a large order in the time allowed by the store for there store policy of 48 hours from the time of delivery to report a discrepancies to Ikea. 
    Ikea has NO lead way for there own mistakes, we were delivered the wrong size frame for one of the doors.An $80.00 Item, that I was more than happy to pay for....apon calling Ikea with hopes that they had good costumer service,  they would want to keep me from doing this...they  would place the right size door on a truck that would be in our area anyway ....It was like taking to a brick wall ! I learned fast you had better enjoying staying on hold for at least an hour! only to be told as if they are reading it out of a little red book...if you do not call us in 48 hours its up to you to bring it back no matter how far you live,Never was it said it was them that picked the wrong item just that there was no other way they had to handle it...I asked to talk to the next person above and was placed on hold for the second time....20 minutes latter, than the phone went silent...Im sure they hope you think you have drop the call...but I hung on. A voice did appear on the line, only to give me the company spell yet again...and again..and again....The powers that be do Not give there Store Managers any Lead way of resolving a simple thing that was Not our mistake. It is impossible for an regular person to assemble a big order in 48 hours! I will have to make the day trip..and the tank of gas again. Lets not forget that tank of gas is $70.00!
    - Stephen B.
  • A
    The people were very friendly and great to work with. They ordered custom furniture in January and held it until our move in late Sept to Palm Coast. They delivered on time as promised and set up the furniture professionally. Every person we worked with at both stores was a delight and we will do business with them again as we need items they have.
    - Donald L.
  • A
    Mc Farland's Carriage House in Ormand Beach.  I am using them right now and I used them in Summer 2007.  It's partially complete for now.  It cost me $2000 in 2007.  I worked with Suzanne and Shannon and they were very professional and offered a lot of creative ideas and design expertise.  I felt like I had a really good interaction with them.  I'm an architect and they are interior designers and we got our heads together and they had some great ideas and they listened to what I had to say too.  We came up with a good design.
    - Laura L.
  • F
    The problem is that they charged me for the expensive chair and gave me the cheaper chair. Then they tried to make me pay more for the chair I ordered.
    - Richard D.
  • A
    it went very well from beginning to end.
    - Barbara B.
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Furniture Stores in Palm Coast

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