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red boat with three people on lake

Boat Dealer reviews in Palm Coast

  • F
    On September 23, 2014 a representative of Pirates Best picked up
    my vessel and transported it overland to
    their location in Port Canaveral. I never operated that boat again.   They
    were to have removed the then current engines and drives and replace them with new
    Mercruiser 5.7MPI engines and Bravo 1 drives.Their
    original estimate for completion was 2 to 4 weeks.
    I gave him $30 thousand in credit card payments so he could purchase the engines and drives.
    As of  January 20, 2015 the work had not been completed. At that point I disputed the credit card payment amounts he had charged me. After many months I got a partial refund of the charges.  I then checked with Mercury Marine and
    found that Pirates Best had no credit and therefore could not buy the engines I had contracted for.  I also learned he was not an authorized Mercruiser Dealer as he claims he is.
    He  wanted me to pay him cash for the credit card amount I disputed and then he'd issue a refund of that
    amount minus $501.17 in credit card processing fees.  He said I had 72 hours or he would begin the
    process of obtaining title of the vessel.
    I filed a complaint with the Florida Division of Consumer Services.  He refused to submit to arbitration and the case was closed as unsatisfactory.
    I hired a lawyer. We went back and forth. Long story short.   He refused  to refund my money and can not fix the boat.    The final outcome was I was spending more money in legal fees and he still had my boat and would not release it.  I finally let him have the boat and I was out $15,000.00 plus legal fees.  Boat's value when I brought it to him was in excess of $30 thousand.
    One thing Scott has right--He is the BEST Pirate.
    - Jack W.
  • A
    Was extremely impressed by the job done by John cleaning, waxing and repairing some damage to our boat.  Someone even asked us if we got a new boat.  Our boat is 10 years old and was unfortunately left outside for a long period of time uncovered.  John was able to get all the mold and mildew out of the boat and cushions.  He fixed scratched and nicks in the sides perfectly.  Would highly recommend his company and their services.
    - Diane R.
  • A
    They did a top notch job. They were very competitive with their pricing. The owner was a very competent individual which I liked about him and his company. His workers did absolutely top notch quality. They overbuilt everything. They really went over and above what I expected the project to entail. They did such a great job that it will probably be 30 years before I need any work done.
    - Mike F.
  • B
    unknown
    - Jack W.
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Boat Dealers in Palm Coast

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