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Insulation reviews in Palm City

  • F
    Sustainable Solutions of the Treasure Coast
    BLUF: They did not honor their quote and refused to compromise. Sustainable Solutions' responsiveness was top-notch. They are prompt to respond and prompt to provide a quote. I wanted garage door insulation and after receiving the quote asked them to clarify the R-value and the product they use. They responded promptly with R-8 and a picture of Matador garage door insulation kits. I agreed and we set a date. They showed up with Owen-Corining fiberglass insulation kits, which I did not want. I explained that I was quoted Matador and agreed to that. They agreed to order what I thought I was getting and return of the install. They emailed a couple of tie to confirm the date and we were set. Today I get an "UPDATED" quote for $240 more than the original price with the explanation that they made a mistake in quoting me the other material as is is "way" more expensive. I have Google as do you - I checked the prices. The Owens is $80/kit and the Matador is $100/kit. We have two doubles and a single, so we need 3 kits. The real difference is $60, not $240. When I pointed this out, I was informed that they paid $127/kit. I have no idea why a company would pay almost $30 more per kit than the average consumer, but I wanted to compromise, so I agreed to pay $150 more for the install to cover the their additional material expenses. They declined and said they needed the additional $240. Those are the facts - make up your own mind about whether you'd do business with them or not...I will not. UPDATE: Was contacted by the company today and they modified their amended offer to $100 over the first proposal and offered their apologies. So, ultimately they did the right thing but unfortunately it was too late. I have already ordered the Matador kits and will be installing them myself.
    - Nathan S.
  • A
    Leed Insulation
    The workers had a mishap while removing the insulation. I called the company who responded immediately. Within one hour a restoration company was here. Shortly thereafter Mel was here to reassure me that he would take care of everything. He provided me with his personal contact information and told me to call him anytime, he wanted to be sure everything was fixed to my satisfaction. Mishaps happen the response from this company was incredible. I would definitely HIGHLY recommend this company and would use them again if needed. Give them a try you'll be glad you did.
    - Jan B.
  • A
    Sustainable Solutions of the Treasure Coast
    Work was clean, fast, workers all very polite and considerate of my needs.
    - christine p.
  • A
    Building Performance Services
    Don & his crew are very knowledgeable & professional. Don will go over in detail what will be done. They are very conscientious, completed everything as quoted & did an excellent job.
    - HC S.
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Insulation Contractors in Palm City

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