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Carpet Cleaning reviews in Palm Beach Gardens

  • F
    Chem-Dry of Palm Beach County
    Awful!!! DO NOT HIRE THIS COMPANY! Avoid them! They are dishonest, and a fraud! They did not use the Chem dry, truck mounted, hot carbonation system, that they advertise, and, for which they were hired, on my carpets, Instead, they used a portable system, and conned me into believing they were using the Chem Dry system, that they were hired to use! Further research showed that they used a portable machine called a Rug Doctor, and they lied to me, and scammed me, into believing they actually used the Chem Dry system! They did not!!! Not only did they do lousy job cleaning my carpets, with the portable carpet cleaning machine, , but they left my carpets drenched in water. Walking on the carpet was like walking on a sponge soaked with water. It is horrible. The carpets are still soaking wet after 24 hours, and there is significant water damage to the baseboards. I called the company several times, and they said the owner, named, Nazar, would call me back. They refused to tell me his last name, or do anything to help. The owner never called back, nor did anyone else from this horrible, dishonest, unethical, fraudulent company. So, not only did they defraud and scam me, but they acted in very bad faith, caused serious water damage to my carpets and baseboards, but they also committed fraud and breached their contract. This company is a fraud and a scam. Do not hire, or trust, Chem-Dry of Palm Beach County, in Florida! Stay away from them!
    - Norman L.
  • F
    Tri County Steamers
    Frank and Gregory came to our home and removed an area rug to clean at their "facility". They took full payment at that time and had me sign a waiver that they were not responsible for any damages etc. It was on the estimate and I did not read the fine print. That was a big mistake. 4 weeks later they returned the rug completely ruined. It had new stains on it. It was misshapened and the color had changed from the chemicals they must have used to treat it. They did not know how to clean the rug. We asked for a refund. They refused saying I had signed a waiver that exonerated them from any responsibility. Terrible experience! They were unwilling to do anything for us. They also cleaned a bedroom wall to wall carpet.. We were willing to pay them for that but not for ruined rug. They didn't care. Got angry with us for asking for a refund and very rude. We found them on Angies List so we thought they were reputable They are not.They only care about getting money from their customers even if they damage something. The most horrible experience!
    - Valerie R.
  • A
    We have worked with Robert for years. He and his staff are professionals and provide great carpet care. Stains are removed, There is never an odor and it's safe for my dog. Always a pleasure to work with Caulder Carpet Care.
    - Yvonne B.
  • A
    Really Great Tile & Carpet Cleaning
    They were really great. They were in and out and did a great job and they were very respectful. It was a residence that we were moving out of and we had it cleaned before we moved out. He had one other gentleman working with him. They were very professional and very concise as far as the work that needed to be done. They got it done very quickly were just very respectful while doing the work. They got in and out and it was quick. They had outstanding customer service.
    - chris s.
  • A
    Two Brothers Affordable Inc DBA Coit Cleaning & Restoration South Florida
    This review is long over-due. I have used Two Brothers (Jeffrey) multiple times for the last 3 years. He has cleaned the carpets 3x and the grout/tile once. As the all A's indicate, he is professional, communicative, and trustworthy. Additionally, I also had a plumbing leak at one point, which occurred as our kitchen was being remodeled. He came out immediately to inspect if the amount of water leaked would need his emergency services to dry the area and treat the carpet. He determined we could dry it ourselves and did not charge me for the visit. Excellent customer service, which is so rare these days. Highly recommend.
    - Alison H.
  • A
    Dry Solutions LLC
    Our wonderful experience with Dry Solutions began with the ease of scheduling with Jane who is very pleasant and accommodating. Exactly at the scheduled appointment time in walked Chris, a dynamo!! Chris never stopped deep cleaning and smiling until the entire house was sparkling to perfection--every corner, every grout line!!! It really does sparkle with that clean fresh scent. I would definitely hire Chris again and will definitely recommend him to all my clients!!! Thank you, Dry Solutions and Chris!
    - Lynn S.
  • A
    Gold Coast Unlimited Inc
    After several scheduling problems (which were MY fault), Dan Samsenak and his assistant came to my place for the cleaning. They were very punctual, very courteous and totally professional. They went right to work and performed a beautiful job. I would recommend this service to anyone!
    - Robert B.
  • A
    Had oriental rugs cleaned by another company 2-3 years ago and was taken for a ride! Called this company, as it had been recommended by a local oriental rug seller. Excellent, excellent, excellent, in all regards. Real professionals! They even brought in a UV flashlight to identify pet stains and double treated them. Also, they asked why I moved furniture and said that they will do that next time. I could not be happier with this company, and they charged me less than half of what the other company charged.
    - Michael G.
  • A
    Color King
    They were on time and professional. After they left my wife noticed a small area in one of the rooms had been missed. I called Color King and they arranged to come back and fix the problem in a timely manner at no charge.
    - alan b.
  • A
    Freds Carpet & Furniture Cleaning
    In the probably 10 years that I've used Fred's, they have cleaned carpets, furniture, and even some large pillows. Always a stellar cleaning job, always on-time and polite techs (the SAME tech does the work, year after year -- shows me that Fred is likely a quality employer ...). The carpets are a bit damp for 24 hours -- and you need to be careful not to wear street shoes for that period of time -- makes sense to me. In my most recent project, Fred's cleaned a large, inexpensive area rug purchased from Home Goods about 10 years ago. I thought I'd have to discard the carpet and try to find a new one in the same perfect color (difficult) -- not so! -- The carpet has a new lease on life because Fred's cleaning process just WORKS !. Fred always does follow-up calls to check on quality. Kudos to him for that.
    - Anita B.
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Carpet Cleaners in Palm Beach Gardens

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