Entrance pavers, backyard patio with fire pit, flower bed areas, lighting system
It has taken me a while to write this review but I needed time to digest all that went thru. We contracted this company initially to complete a massive renovation of our landscape which included all the areas mentioned. The pavers work was done beautiful and we are very happy with the end result. At his advice, we added a transformer for lights to add some dimension to a retaining wall behind the fire pit in the brick patio. About 3 weeks after the job was completed, we discovered the cable from the transformer to the retaining wall was completely exposed. They never buried it and was just covered with mulch. Obviously, after a good rain, the cable showed. So thankful, it was not destroyed while cutting the lawn. Otherwise, it was money in the trash. After multiple calls, someone came and fixed the problem. For the flower bed areas, the work required to remove river rock stones, and at Andy's advice, it was replaced with sod and mulch. During the process, the brought sod - don't know from where - but it introduced crab grass everywhere in my garden beds - impossible to control. Within 2 weeks after job was done, I called and he send someone to spray weed killer. That really didn't solve the problem obviously. Upon asking why the industrial grade plastic was not installed, he felt his expertize was attacked and I decided never to contact him again. Upon leaving the job, the work was not complete (areas needed St. Augustine grass because they ran out of it, same for the mulch). Now over a year later, we have to bring another landscaper to fix all our flower bed. None of my neighbors, even the one next to our home has the crab grass issue we have. About 25% of the plants recommended and planted by this company died (they were too young), the ornamental grass grew out of control (not the best plants to plant under palm trees.) So are now, a year later, we are hiring another contractor to fix all the plant bed areas this crew did (Over $4K more) My advice, if the work that you want to be done is pavers patios, he is the Go-To person. If for landscaping, do more research before hiring him to do the job. For some plants we were charged over $40 for a 1 gallon to them finding the same plant as a reputable nursery for a fraction of it ($10).
Service Provider Response
Dear [Member Name Removed], This is not the experience we had with you back in January of 2017 when we installed your project. I can feel your frustration regarding the preexisting Torpedo grass. As discussed with you, torpedo grass is a hard weed to eradicate, especially since it was prevalent in your lawn before our project began. Unfortunately this is not a design issue but a maintenance issue as stated at the beginning pf your project. I hope you're still enjoying the patio spaces which was 85% of your project.