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Home Remodeling reviews in Osteen

  • F
    Flooring Source Inc
    Mark Chowbay owner of Flooring Source was hired to remove a bathtub and install a shower enclosure.
    He used an unlicensed plumber to re-pipe for shower and relocate the shower drain.
    The "plumber" used the wrong fittings which failed, broke the pvc piping, leaked and damaged (destroyed) our home. The entire bathroom floor (second story of house) collapsed into our first floor dining/living room. The ceiling actually fell !
    The entire first floor flooded, damaging all furniture and the new hardwood floors that Mark Chowbay's company also installed a month earlier.
    When the floors downstairs were installed we did ask for a copy of his insurance prior to him doing the work. All was fine.
    We failed to ask for another copy of his insurance when we hired him for the additional bathroom work.
    Unfortunately for us, he didnt renew his insurance and he was not covered.
    Once he saw the damages he went to his car, called and renewed his insurance over the phone and told us he was insured all along.
    When I called his insurance company to report the damages, they gave me the info that he just renewed that morning over the phone and was not covered for damages prior to that renewal time.

    In addition:
    He installed a shower door that was special order but came in wrong size so he had it "shaved" to fit and the marks were awful and the door didnt hang straight.

    He came to our home to see the damages when our insurance company was also on site.
    He blamed a subcontractor that he hired.
    We haven't heard from The Flooring Source since, except when he called to ask for the balance that we owed him, which was minimal. He has nerve!

    Our insurance company has a legal team trying to hunt him down but Mark doesn't answer his phone or respond to certified mail or email.


    He may have changed his company name so look for his name when hiring anyone and dont hire MARK CHOWBAY.

    - Kathie J.
  • A
    The Kitchen Medic Inc
    He was very dependable and did an excellent job and would recommend him to do cabinet work.  He was here when he was supposed to be and he kept in touch with us. If he couldn't make it he would contact us and let us know. The workmanship that he provided was excellent.
    - Audrey V.
  • B
    Lowes Home Improvement
    They were very helpful in designing it and the guys that did the installation did a good job. They finished in a reasonable amount of time and we were fairly happy with them. I will use them again in the future.
    - Susan C.
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Home Remodeling Contractors in Osteen

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