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Home Remodeling reviews in Orange City

  • A
    Joe's Plumbing & Custom Home Repair, Inc.
    Joe's work was great !! Very professional. Any problem he ran into, he let me know right away to decide what I wanted. Overall a gentleman who knows his work. His workmanship is great quality. He was very knowledgable in his proffession. His estimate for the work I thought was very fair and better than some other estimates I received. He was prompt and on schedule. We needed to make arrangements for him to come another day to replace a part he did not have in stock. He came on the day he told me and called before to let me know when. When his work was completed each time the room he worked in was cleaned up nicely. He took my old fixtures for an extremely good price to get rid of them for me. His total cost for the project came in under his estimate. I am very pleased with the work he performed for me and I would definatly hire him again in the future for any jobs I need done that he does, even if not plumbing. I am very happy with his work and I will be using him in the future.
    - Lori T.
  • A
    Bradford Interiors
    Excellent job done by Charles Bradford. They removed my old cabs, installed new cabs and granite countertop, sink, faucet, under counter lighting, crown molding. I finally got some of those glass front cabinets I wanted! Plus he installed pantry cabs with roll-outs, love them. Everything looks great, they worked clean and fast, I���m ready for the holidays. Very good price too
    - Lin C.
  • A
    Slone Construction, LLC
    Gene and his wife were professional, friendly and easy to work with throughout the process. He kept us informed of changes due to unexpected challenges and quality of work was very good. We were very pleased with results
    - Gary M.
  • A
    Bradford Interiors
    Very fast, easy, once I finally decided what I wanted! Everything was Instslled to give me a custom look, even though I used stock cabs. He was able to modify cabs for that built in look around the fridge, gave me a wine rack, lots of deep drawers for pots n pans, it all worked out nicely & I get tons of compliments on the kitchen. Loved the price, have used Charles for several kitchens & will use again.
    - Lin S.
  • A
    D. Kinney Drywalls & Ceiling Repair
    Wayne was terrific! He and his helper were professional and fast. As we are converting to smooth surface ceilings, we needed a high-quality finish, and Wayne returned to do a finish coat after it had dried in to make it perfect. Well done and professional.
    - Alyson G.
  • A
    LIFETIME CABINET & INTERIORS INC
    SPECTACULAR!!!   Everything was well explained, well timed, and well coordinated.  The workers from all companies were wonderful, professional, and clean.  There were glitches, as there would be with any job as big as this, but all were dealt with beyond my satisfaction.  I HIGHLY RECOMMEND LIFETIME to a everyone - big job or small - you can't go wrong with them.  They listen to your needs, and try extremely hard to accommodate within your means.  They are creative with their ideas, and the craftsmanship is impeccable.  AWESOME JOB LIFETIME!!!
    - Barbara B.
  • A
    Alternate Design Plumbing Inc
    David is, by far, the most talented plumber I have ever had the privilege to know!  He is an expert in his field, proud of his work (and with good reason) and a tribute to his field.  He and his company have done innovative, wonderful things in my house in order to get me what I need for my renovations.  Knowing David is like having a brother with a tremendous skill, he feels like family, and treats you the same way.  I have hired him for many things in the past, and he remains my go-to person for the future.
    - Barbara B.
  • A
    Michael Shaw, INC
    Michael Shaw responded to my original call very promptly. We made the arrangements for him to come over and provide us with an estimate for the work we needed to complete. He started the job on time, finished on time and completed the work according to the estimate. He was courteous, professional and knowledgeable. I would hire him again without reservation.
    Michael is a true craftsman. The cuts for the tiles were perfect. His knowledge of all the facets of renovation (plumbing, wood working, wallboard replacement/repair, tile setting, electricity, etc.) are astounding.
    Having been involved in the commercial interior design field for over 15 years, I have had the privilege to be exposed to many contractors from many different fields. Michael's work is excellent and we couldn't be more pleased or proud of our bathroom renovation.

    - Wendy H.
  • A
    Smart design
    MJ measured, created a design, and provided an estimate and detailed to-scale drawing, all during the same visit.  The important thing was that he understood exactly what I wanted and produced it, first on paper, then with the installation a couple of weeks after I placed the order.  Smart Design matched the stain from a sample I provided exactly.
    They also made a special trip to remove and haul away the original 70s-vintage vanity and a large mirror without additional charges when a hitch developed with another contractor.
    The new vanity is very well built.  The entire box is 3/4-inch plywood, and it has a back.  Everything else is solid wood.  (Most of the suppliers I looked at offer only 1/2-inch plywood sides, if that, and many of their vanities have open backs and MDF drawer fronts.)  All of the doors and drawers are solid wood and are soft closing.  The drawer bottoms are stained and finished plywood.  The interiors of the drawers match the rest of the vanity (unlike some that provide a standard color regardless of the stain on the cabinet itself).  Everything works well, and you could hold a dance on the countertop, it's that sturdy.


    - Gilbert M.
  • D
    Ken Mullen Plumbing Inc
    Ken Mullen Plumbing was recommended by a realtor, and various people from there had done several satisfactory jobs (installing toilet, whole-house water filter, kitchen faucet) at this residence.
    Initial contact was to repair a leak in a connection to the water filter they had installed (after about two weeks, Ken did this himself at no charge; he also promised to remove a water softener during the remodel, which never happened).
    Ken Mullen Plumbing has a Florida Plumbing Contractor license, but is NOT a general contractor (discovered this after the fact).
    Tile work was done by Pete Rosace, apparently a subcontractor (not licensed as any kind of contractor in Florida), but the tile work was billed through Ken Mullen, so that is included here.
    Plumbing work was done by Jack, apparently a Ken Mullen employee.
    Existing Conditions:  Shower was an improperly done DIY conversion from a bathtub to a walk-in shower and had mold and aesthetic issues.  Vanity had a single sink and was 30 inches high, 72 inches long.
    Replacement:  Shower was torn out and replaced with new studs and Duraroc, then tiled.   New membrane and mud were installed on the shower floor.  New vanity was to be 36 inches high and same length as the old one.  The new vanity would have two sinks, so water and drain lines needed to be extended to accommodate this.  The extensions were run in front of the wall.  The vanity contractor supplied Ken Mullen with a to-scale drawing of the vanity, complete with the dimensions of the space that would be allowed between the back of the vanity and the wall (3.25 inches).  The new faucets and sinks were on hand when the rough-in plumbing work was done, and Jack inspected them at that time, along with a copy of the to-scale drawing of the new vanity.
    TILE WORK:
    1.  Pete recommended a tile supplier, and we went there and selected some plain porcelain tile and some glass tile for accents. The supplier (Crossville in Daytona Beach) could not give me an estimate at that time, but assured me that once Pete supplied measurements, he would obtain my approval before placing the order.  Next thing I knew, Pete was walking in with tile.  Then a week later, Pete handed me an invoice from Crossville for $3800.00 just for the tile (about 4 times what I expected to pay--this bathroom is not that big, nor is this fancy tile).
    2.  Shower walls, built by Pete Rosace and his employee from the studs out, were out of plumb by 5/8 inch (discovered this when a glass door had to be custom made to accommodate).
    3.  Glass tile used for inserts was broken, but installed anyway.
    4.  The tile installation itself (shower walls and bathroom floor) is marginal considering what the tile cost, but adequate.
    5.  Tile is uneven in some areas, especially on shower walls and walls in the toilet area (spacing, however, is generally consistent)
    6.  Worst grout job I've ever seen (they did it twice and came out with the same result--looked like they had dirt in the mix, but now believe it was just mixed improperly--had to have someone else fix it--cost for that was about $800.00). 
    7.  Sanded grout used throughout, even on 1/16-inch spacing on shower walls and plane intersections in the shower (all produced a variegated appearance--see #6).  Caulk was used only at the top of shower walls where it meets the ceiling.
    8.  Grout was thumbed in where bullnose tile meets painted surface, which left a very unsightly half-inch of grout where there shouldn't have been any at all.  Had to have that fixed, too (cut out the grout and applied a thin line of caulk for a finished appearance).
    9.  Great gobs of grout were left in corners where planes meet and along the floor of the shower and toilet area (obviously done with a finger, with no concern at all about how it would look--I got a shrug and an "I've been doing this six years" when I complained)
    10.  Shower floor is very uneven (almost as bad as the original DIY job), and the slope to the drain is excessive.
    11.  They didn't finish the job!  Pete stopped returning calls, even though a backsplash for the vanity still needed to be installed, and we had discussed this extensively (likely he knew I was going to complain about the grout again).  Had the backsplash done by someone else.
    12.  Job took from April to June (I was away for two weeks in the middle of that period, and tile for the shower floor was backordered, but this was still excessive).  Ken Mullen had told me it would take 4 days, in and out.
    PLUMBING:
    1.  Copper lines in the shower were replaced with PVC.  The shower now sounds like a jet fighter taking off.  It was much quieter before.
    2.  Despite having detailed plans for the new 36-inch-high vanity (including exact placement of sinks and faucets on the counter) and the sinks and faucets and all documentation (with dimensions) that came with them on hand, the rough-in lines were set up at a height from the floor that would have been appropriate for the old 30-inch vanity.  One portion of the main drain exceeded the space allowed for at the back of the vanity, so the vanity had to be modified before it was installed (required a big, unsightly hole to be cut).
    3. Jack accidentally knocked a hole in the drywall while doing the rough-in work, left it, didn't say a thing.  The hole was subsequently hidden by the vanity, but he should have said something at the least.
    4.  When relocating the drain in the shower, Jack collected at least several years' worth of gunk from the old drain in a bucket.  He dumped this bucket on the lawn right outside my front door.  It killed the grass there.  I could tell what caused it because there was quite a bit of hair in the bucket, and the lawn man picked up a handful and said, "what's this? It's killing your grass."
    5.  Ken Mullen came by and looked at the shower rough-in work (see #1) and said it looked good.  He also said they would move a light fixture in the ceiling of the shower to center it--Not a big deal, but that never happened.
    6.  Because the rough-ins for the vanity plumbing were set too low (see #2), PVC extensions had to be made so that the water lines from the faucets would reach (yes! a jerryrig).  This resulted in the "Extra Labor to install Grohe 8" center lavatory faucets" charge on the invoice for $150.00.   First, they're not Grohe faucets, and second, they are single-hole faucets (not 8-inch centers), and third, the holes had already been drilled by the company who did the counter.  It should have been just a drop in and hook up, but because the rough-in was done improperly, Jack jerryrigged it and charged an additional premium for some pretty tacky work.  But wait, that's not the best of it.
    7.  Because the rough-in plumbing was done so low (again, see #2), and the new, top-mount semi-vessel sinks are relatively shallow (extending only three inches below the bottom of the counter), I now have about an 18-inch drop from the drain to the P-trap.  So instead of having a lot of space under the counter, it's filled up with a really long drain pipe (which also creates some issues with draining from a vessel sink).  I'm in the process of getting that fixed by another plumbing company (found them on Angie's List).
    8.  Shower fixtures were installed improperly the first try (large, finger-sized gaps between the fittings and the wall), but after a call to his office, Jack showed up the next day and fixed the problem (why he would have thought it was satisfactory in the first place is still a mystery).  A slider for the handheld shower head still wobbles, but I'll get somebody else to fix this.
    9.  My sleek, top-mounted semi-vessel sinks were caulked with an irregular, half-inch, finger-painted line of caulk and DIRT.  Thank goodness I caught this before it dried and cleaned it up myself (good thing it was cheap stuff and not silicone caulk, or I would still be trying to get it off).
    10.  The toilet was caulked much like the sinks, with a mixture of caulk and dirt about a half-inch wide.  Jack fixed this when he came back the next day by using GROUT (pity the next plumber who has to take that toilet out).
    11.  The old, corroded 25-year-old water supply and shutoff for the toilet were reused for my new, very expensive bathroom.  This problem was compounded, because the tile guy left way too big a hole, likely because Jack left the shutoff in place when the tile work was done.  Covering the hole after the fact required a split, plastic escutcheon, which doesn't completely do the job (Jack added this later when I complained that there wasn't one at all).
    SUMMARY:
    All in all, rework and finishing up on this job has cost me about $1200.00 so far, with some things still left to do before the bathroom is really usable as I had intended before the work started.  Needless to say, this was a really bad experience, and I cannot and would not recommend Ken Mullen Plumbing (or Pete Rosace, his tile subcontractor) for anything, even though people from that company have done good work for me in the past.  I definitely got the B team this time.


    - Gilbert M.
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