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Flooring reviews in Orange City

• D

  Wadsworth Flooring

  I wanted the experience of having a porcelain floor installed to be a positive one. We paid a premium price of $14,000 ($4000 over the average for the same floor) to insure we had the best people and materials. We were promised the highest standards by Wadsworth flooring and our contract clearly states we were to choose the materials for our baseboards. My wife has chemical sensitivity and we needed to have a special caulk called EcoBond. David Wadsworth had agreed to use only the safest materials in our initial consultation. What ruined the experience for myself and my wife was the dishonesty, manipulation and false promises we were given. The baseboards were not the main part of the job but the owners attitude played a major role in us losing faith in this company. You will see that attitude displayed in Wadsworth's responses to other dissatisfied reviewers.The baseboard installer told us he'd been asked to finish the job on his day off. He did about 10 feet of the caulking and it looked fine, but he told us that he could not do the bottom of the baseboards (they were not properly beveled during the install) because it would create a mess and be too much work. He walked off the job. The safest caulk required mineral oil for clean up, rather than water, and it would have taken him longer to do than a standard caulk. We suggested a number of compromises, such as finishing only the cracks & nail holes in the baseboards, but from then on we got nothing but false promises and manipulation from Wadsworth. He was determined that we use a low VOC caulk instead of the NO VOC caulk we had requested. He had all sorts of excuses. First, he said the safe caulk would ruin our walls and floors because it didn't clean with water, but his workman had done 10 feet of the top and even amateurs use this caulk. The part of the job already done looked perfectly fine and we knew that they had allotted no time for the job to be done. Second, they claimed the low VOC caulk was good enough and it would not bother my wife. People with chemical sensitivity can react even to low levels of VOC which is why NO VOC is required. Dave Wadsworth insisted that he would do anything to make this right, but the truth is we made the mistake of paying him before the job was completed. Once he'd been paid his workmen cleared out. Wadsworth Flooring refused to allot the extra time necessary to properly caulk our baseboards, leaving the job unfinished. We now have to hire another contractor and are quite upset over what should have been a small part of a larger job.
  - Jan Y.
• A

  LIFETIME CABINET & INTERIORS INC

  SPECTACULAR!!!   Everything was well explained, well timed, and well coordinated.  The workers from all companies were wonderful, professional, and clean.  There were glitches, as there would be with any job as big as this, but all were dealt with beyond my satisfaction.  I HIGHLY RECOMMEND LIFETIME to a everyone - big job or small - you can't go wrong with them.  They listen to your needs, and try extremely hard to accommodate within your means.  They are creative with their ideas, and the craftsmanship is impeccable.  AWESOME JOB LIFETIME!!!
  
  - Barbara B.
• A

  LIFETIME CABINET & INTERIORS INC

  unknown
  - Barbara B.
• A

  Wadsworth Flooring

  unknown
  - Alfred L.
• A

  The Laminate Flooring Store & More

  No problems
  
  - Judy E.
• A

  R&D Builders & Renovators Inc

  contractor was detailed, friendly and beyond the work expected. He communicated with me on daily bases to keep me posted on how work is flowing. Would highly recommend him.
  - Marcial Q.