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Personal reviews in Oakland

  • A
    Fabulous. We wanted to hire professionals for insurance and other reasons. These guys charged less than half what others (that we contacted) charged. They responded quickly and w/ professionalism. Their 2 movers were kind as could be. They showed up as scheduled. The owner even called at the end of the day to see if all went according to our expectations. Over and beyond!
    - Judith H.
  • F
    I will never go back to this Dry Cleaners after the horrible way I was treated when a pair of pants that I gave them for dry cleaning went missing. I took advantage of their ���Buy Two get 1 Free��� Dry cleaning specials and brought in three pieces of clothing. When I picked up my dry cleaning several days later, I noticed when we were almost out of the parking lot (used their drive through ���service��� to both drop off and pick up my order) that there were only two hangers on the hook in the back seat. We turned around and I went inside to see where the third item was. The employee at the counter assured me that my pants were on the same hanger as the Blazer that was dry cleaned in the same batch, along with a sleeveless dress. I took her at her word and at my next stop at the post office, I took the blue plastic off of all of the items only to find out that my pants were missing. I immediately called this location and let them know that my pants were missing. I was told that the employee misspoke and that they were already looking for my pants. I described them over the phone, and the person I spoke with, supposedly the manager, said they would call down to the plant to see if they were in the ���orphan��� section. She called me back and said that they found them and they would be available the next day. I went back two days later and no one seemed to know where my pants were. They called the manager and then told me that the pants would be there on Monday which made me change my planned business wardrobe due to a conference that started on Sunday. My husband went back on Monday to pick them up and was told that the pants they thought were mine were not the right pants. Then they proceeded to tell my husband that they reviewed the security feed and were certain that there were only two items dropped off. My receipt clearly showed the itemized discount for the special, plus I know exactly what I dropped off as I do not need a dry cleaner very often and always plan accordingly for business travel. They kept telling him I must have left the pants in the car or didn���t bring them in. When I called the store after my conference I received the same answers that the items were in a ball and they only saw two items. Then I was told that I needed to email their Customer Service team regarding this issue and that someone would call me back. Today, a full 4 days after I emailed them, I received a call from someone and they stated the same script���it looked like on the security feed only two items were there, items were balled up and hard to see, etc. I have never had a service organization place the burden of proof on a customer! My pants were not very expensive and can be replaced. If you use this dry cleaner, I highly recommend that you count out each and every piece of clothing in front of them and make sure that the ���security camera��� at the counter sees it or the burden of proof will be on you to prove otherwise. I will never return and will never recommend this or any of their locations.
    - Chad S.
  • A
    I did a lot of research for moving my items from storage into our new home. I was always scared of using other people to move my things. I had heard horror stories of moving furniture/personal items getting dropped, run into things, not coming on time, billing issues and no customer service with high prices. After my long research and  reading a lot of reviews I decided on Orlando Express  Movers. What a great choice it was!! From the first call to the final one at the end of the move Alex (owner) was so attentive when I called, accommodating, flexible and a pleasure to work with. The movers that were sent by Alex to unload were so professional, friendly and responsive to every  request I had during the move. They moved my things with the upmost care. They didn't hit one wall or ding any item I had big or small. I was blown away with the whole experience. I know that II will highly recommend Orlando Express Movers to anyone I know. If you are moving and are not sure who to use you need to look no further!!!
    - Bobby S.
  • A
    These guys were quick, efficient and affordable. They were well equipped and made great time with packing up what we had left to do. I would strongly recommend #JustMoveIt to friends and family in the future. Great guys!
    - Obie D.
  • A

    Before discovering Best Cleaners we had used most other providers in the area, and didn't have very good experiences - to the point where I stopped wearing/buying dry-clean only items.

    I've been incredibly pleased with the service and the quality.  They have removed stains that I thought would never come out, replaced buttons I never knew I lost. Pant alterations have been spot on, and shoe repairs were well done and lasted. I've used several different locations of theirs with the same level of quality. Definite thumbs up.

    - Amy G.
  • B
    I go there every few weeks. They are a chain. The haircut depends on who you get and it can widely vary. It is a good place to go. It is kind of fun but occasionally there are some long waits. It can be 30-45 minutes. They are very nice and very clean. They have TVs next to the barber chairs so if there is a game that I want to watch, they can flip it on. Generally the quality is pretty good. They will do anything I want. It is walk-in.
    - Mike B.
  • A
    It was a great experience. They are terrific. They were very polite. I think they went above and beyond. It was a really hot day when they helped me move into the house. I had told them they could just put everything in the garage, but instead they moved everything into the house for me.
    - LINDA B.
  • B
    Nice folks but pricey.
    - Regina M.
  • B
    Nice folks and salon but the prices are high!
    - Regina M.
  • A
    I love them. They are awesome!
    - Sara J.
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Personal Services in Oakland

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