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Large Appliances reviews in North Fort Myers

  • D
    Short story..., DO NOT buy at Good Deals.  Their service and return policy are awful!  Nice salespeople, but everything else is terrible.  Here's my story.  Lowes and Good Deal's package prices matched almost exactly, but my wife (who'd done the comparison shopping) liked the salesman at Good Deals so we gave them the business, though I'd always used Lowes..., I'm a builder, I have schedules and don't need problems.  Problems started almost immediately.  First, though delivery was "free" they wanted extra ($150!) to bring the appliances inside the house and set them in place instead of the garage.  Then they didn't make their first delivery date.  When they finally showed up they unloaded a stove that wasn't wrapped, and when I complained they said they would sometimes unwrap appliances at the warehouse to check for damage and if there wasn't any they'd put it on the truck.  I wasn't happy about it, but I was behind schedule and didn't see any damage so it stayed.  When I finally muscled the refrigerator into the house (I had to unwrap it to get through the door) and put it in the space in the kitchen I saw it was too big for the corner and I needed to exchange it for a "cabinet depth" model.  My mistake.  When I finally got through to that nice salesman, I was told there was a 30% (almost $300) re-stocking fee!  Lowes has NO "restocking fee".  My mistake again.  After waiting around for 1/2 hour and talking with the manager (hoping for a break) they reluctantly matched Lowes price for the "cabinet depth" refrigerator and charged me a total of $540 for the FULL re-stocking fee and the price difference of the new refrigerator.  I was on a tight schedule so I just paid up and they said they could deliver in a week (Lowes had one in stock).  Three days later they called to say two to three weeks.   I went to get a refund, waited around again, got the refund receipt, drove across the street and bought the refrigerator at Lowes.  It was delivered the next morning, placed in the kitchen, unpacked, hooked-up, and tested, boom, done, just like Lowes always does (for free).   Bottom line, I'm out almost $300 for a "re-stocking" fee and I know damned well some sucker is going to receive a full-price refrigerator that was "unwrapped at the warehouse" just like my stove.  To add insult to injury I'm still waiting for the $1300 refund to show up in my account.   I will never do business with those yahoos again.  Everybody's got the same appliances (actually Lowes has their own models, which have better features at the same price) so it all boils down to service, and Good Deals 'ain't a Good Deal.  Go with Lowes!
    - Roland B.
  • F
    They asked when would be the best time for delivery. We asked for delivery after 1:00 p.m. on Saturday but anytime after 12:00 p.m. would be fine. They called to notify us that the delivery would be between 9:30 a.m. - 12:00 p.m. My husband went back to the store to let salesman know there was a problem since they were told that the washer could be delivered and that would not be a problem. The salesman denied saying that the requested delivery time (afternoon delivery on Saturday) would not be a problem. My husband then asked to speak to the manager of the store. By the time this all was over, we canceled our entire order.
    - MARILYN H.
  • A
    Geek Squad - Best Buy
    The washer was cheaper than it was at other stores. The salesperson went above and beyond and she checked to see if the washer was in stock. She explained their delivery schedule and that deliveries are made within a "window of time". They delivered the machine but not the pedestal because it was not in stock. They will come back and deliver it later in the week.
    - MARILYN H.
  • D
    When the delivery person came to pick up the old machine and put in the new ,the delivery man said that he could not take the machine out of the house without the little bit of water in the tube drained out. He said " I am not doing that" and sat in his truck. I asked the man to take the machine into the driveway to drain the water. He refused and made me drain the machine in the house. I was so upset that I returned the washing machine. I would not use them again.
    - MARILYN H.
  • A
    Home Dept Inc
    - Curtis H.
  • B
    - Jim D.
  • A
    Extremely well.
    - Michael C.
  • B
    Over the years they have grown, but they have maintained their service levels.
    - philip m.
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Kitchen Appliance Sellers in North Fort Myers

Companies below are listed in alphabetical order.

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  • LOWE'S

    Cape Coral, Florida
  • Lowes

    285 Sw 25th Ln
    Cape Coral, Florida