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Good News Pest Solutions

Founded 1989 • Angie's List since May 2010

A Rated | 55 Reviews

Service Categories

Description

Family owned, operating according to Biblical principles, 40 highly trained professionals to serve you since 1989. Additional phone - (941) 412-9610. Additional contact name - Graham Griffiths....

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A
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Verified Reviews

A few reviews for this pro…

F

RATED

02/12/2018

I had a person come to the door claiming to be from good news pest solutions and stated that they were on a service call and needed to treat the inside of the house. I responded that I had not requested a inside service nor was one scheduled. He stated that he would let the company know and someone would contact me to reschedule. A day or two passed with no call from the company. I called and expl...

DESCRIPTION OF WORK
Response from the company to confirm an employee

CATEGORY pest control

SERVICE PROVIDER RESPONSE

[Member Name Removed]- You have been a customer for a year and a half with no prior issues. Our manager, Tithaney, called you Monday to address your concerns, the same day you called, and you have not returned her call. We are surprised that you would give us an F review with Buyer Beware without giving us a chance to rectify the situation. Indeed, your new technician, Ron, performed your annual t...
A

RATED

12/14/2017

We've been using Good News for 4 years and couldn't be more pleased. No bugs in our house! Ever!

DESCRIPTION OF WORK
Quarterly Pest Control

CATEGORY pest control

SERVICE PROVIDER RESPONSE

Thank you very much for your kind compliment. We appreciate your continued loyalty and referrals. Merry Christmas and Happy New Year!
C

RATED

10/13/2017

They were initially responsive, courteous and on-time. I had a perimeter treatment that they said would be very effective. They also drilled some interior walls. Seemed very thorough. However, I discovered termites active in a few of the treated areas a few months after treatment. I then went through a period of time trying to get them to return for another treatment. They did eventually return, t...

DESCRIPTION OF WORK
Termite extermination

CATEGORY pest control

SERVICE PROVIDER RESPONSE

According to our records, we performed this termite treatment in 2015, you did not renew the warranty in 2016, and we have not been to your home since - almost 3 years since the original treatment. We are curious as to why you would post this negative review so long after the fact? We would be happy to provide a current inspection at no charge to determine whether or not you still have a termite i...
A

RATED

10/06/2017

As a new homeowner in Florida, I interacted with a number of people from this company, from the company owner to the service technician. I first used them for my preclosing pest inspection. Based on this positive experience, i contacted them for regular service. Both the sales rep and service tech arrived as scheduled and thoroughly explained their services and answered all my questions. Highly re...

DESCRIPTION OF WORK
Preclosing pest inspection Regular servicing

CATEGORY pest control

SERVICE PROVIDER RESPONSE

Thank you for your encouragement and positive review. Welcome to the Good News family!
F

RATED

09/16/2017

About five months after we moved into our home we found termite droppings on a window sill. We had our pest control company inspect the area and they determined that we had dry wood termites in that area. The area was treated, the attic was inspected, and very old roof rat droppings were found. We paid the termite company around $2000 to treat the window sill, clean up the rat droppings in the att...

DESCRIPTION OF WORK
Good News inspected our home for all pests as part of the inspection needed before we bought our home. They were hired so that we could make sure that there were no termites or other pests in the home that we were about to buy.

CATEGORY pest control

SERVICE PROVIDER RESPONSE

While we are sorry to hear you have had a difficult experience, there are several discrepancies with your review that need to be addressed. First, you mention finding termite droppings 5 months after moving into your home. Our State WDO inspection form clearly states that the findings reported are a snapshot of what was visible and accessible on the day of the inspection only, with no guarantee re...

Services Offered

Residential & commercial pest, termite & rodent control.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes