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Founded 1989 • Angie's List since May 2010
A Rated | 55 Reviews
A few reviews for this pro…
RATED
02/12/2018
DESCRIPTION OF WORK
Response from the company to confirm an employee
CATEGORY pest control
SERVICE PROVIDER RESPONSE
[Member Name Removed]- You have been a customer for a year and a half with no prior issues. Our manager, Tithaney, called you Monday to address your concerns, the same day you called, and you have not returned her call. We are surprised that you would give us an F review with Buyer Beware without giving us a chance to rectify the situation. Indeed, your new technician, Ron, performed your annual t...RATED
12/14/2017
DESCRIPTION OF WORK
Quarterly Pest Control
CATEGORY pest control
SERVICE PROVIDER RESPONSE
Thank you very much for your kind compliment. We appreciate your continued loyalty and referrals. Merry Christmas and Happy New Year!RATED
10/13/2017
DESCRIPTION OF WORK
Termite extermination
CATEGORY pest control
SERVICE PROVIDER RESPONSE
According to our records, we performed this termite treatment in 2015, you did not renew the warranty in 2016, and we have not been to your home since - almost 3 years since the original treatment. We are curious as to why you would post this negative review so long after the fact? We would be happy to provide a current inspection at no charge to determine whether or not you still have a termite i...RATED
10/06/2017
DESCRIPTION OF WORK
Preclosing pest inspection Regular servicing
CATEGORY pest control
SERVICE PROVIDER RESPONSE
Thank you for your encouragement and positive review. Welcome to the Good News family!RATED
09/16/2017
DESCRIPTION OF WORK
Good News inspected our home for all pests as part of the inspection needed before we bought our home. They were hired so that we could make sure that there were no termites or other pests in the home that we were about to buy.
CATEGORY pest control
SERVICE PROVIDER RESPONSE
While we are sorry to hear you have had a difficult experience, there are several discrepancies with your review that need to be addressed. First, you mention finding termite droppings 5 months after moving into your home. Our State WDO inspection form clearly states that the findings reported are a snapshot of what was visible and accessible on the day of the inspection only, with no guarantee re...Residential & commercial pest, termite & rodent control.
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