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Find Top-Rated New Smyrna Beach General Surgeons

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Surgery reviews in New Smyrna Beach

  • B
    It went fine. I was admitted efficiently, kept over night, tests were run and doctors that might diagnose the reason for my fall from fainting were consulted. They each spoke with me individually and gave their opinions on what might have caused the problem. They appeared caring and competent. They made referrals and set up a treatment plan. Billing was handled and like in many situations involving emergency medical care, I received a bill repeatedly for services performed that I was unaware of with doctors I could not remember and I had written down each doctor.s name. As it turned out, many of the people billed were the people behind the scenes (such as labs, radiologists and medical personnel who provided medicine while in the hospital). I am not convinced that I received the services listed on this long billing statement but as a patient you have no recourse. I have asked for clarification but have not found anyone knowledgeable iin telling me the answers. The hospital did not automatically send my records to my primary care physician and when I requested those records I was told that they were actually in another location and not at the hospital. Some of the records were eventually faxed to my physician.

    My biggest concern was confusion that occured in my hospital room with the person in the second bed as related to my case.

    Three times they came into my room to administer medication and the woman in the bed next to me became loud and angry saying that it was her medication. Her daughter told me that she was an addict. I was very uncomfortable with this and feel that someone who needs the type of help that this woman did should be either in a private room or a room with patients being treated for similar problems. She screamed and yelled all night, her family got angry and screamed and left and another person came in. It was a very difficult situation and I am trained to work with addicts and I know that this is not appropriate. I was billed for a semi-private room and yet it had the conitnuous noise level of a large ward. I was actually admitted and released from this hospital in less than 7 hours. My statement for this is still not clear. At this point I have been billed over $21,000 with insurance covering $17,000+ and I cannot find anyone who can explain this bill to me. It contains an inaccurate date of admiision and discharge.
    - Mary P.
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General Surgeons in New Smyrna Beach

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