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Find Top-Rated New Port Richey Screen Repair Companies

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Screen Repair reviews in New Port Richey

  • A
    great, we ended up replacing the roof panels of the pool cage. Jeremy and Tom showed up on time for the estimate and my husband decided to go with their company. day of the repair , they showed up on time, did the work, and cleaned up afterwards. we did have a couple of slight issues, but I called and they were there the next day, and took care of the minor issues. I would definitely use again if needed. Besides Tom was very entertaining with his singing!
    - melody b.
  • A
    Wonderful service again. AJ's installed garage sliding privacy screens at our old house so now we can't live without them. Andrew again walked us through our options during the estimate and everything went as planned the morning of the install. Thank you!
    - Derek S.
  • A
    Great. Punctual, professional, pointed out another screen that was damaged. Good price for a job well done. 7 panels were replaced. Finished the job in about 30 minutes and cleaned up after themselves.
    - Stephanie H.
  • A
    Went fine. It was a month after Hurricane Irma we decided to have pool cage rescreened. A few panels roof panels were blown out. As Mike was very busy he offered to fix the roof panel first then come back later to finish the job. A few days later the crew came and replaced the roof panel. Three weeks later they returned and rescreened the entire pool cage with a high quality screening. 4 works about 6 hours. Nice neat job cleaned up very well after the job was done.
    - Barry C.
  • C
    It did not go as well as it should. The service department was, for the most part, pleasant enough but not efficient. The young man who actually came out and did the work was very new and unsure of himself but very good to work with. When we first started this process in September, they were out here very quickly, assessed the situation, took photos of the two windows, said we needed new balancers, and the front door needed a new flush bolt, and said he would talk to the manager who would then get back to us after collecting a $30 charge for the estimate. Then things seemed to fall apart. We didn't hear from them again about an estimate. We called several times before we got an answer and the young man, wish I recalled his name, he was extremely nice, came out and picked up the screens to be changed to pet screen, took more photos and said they couldn't find the parts for the windows. He also couldn't find a flush bolt that would fit the front door stating that they didn't make them any longer for doors that old. The door was 4 years old! I then gave him a copies of the original paperwork for the windows and doors that included parts and model #s for each. He said I could call the parts manager and let him know this information but I felt that was his job, not mine. He agreed and took the information and said they would call us when the screens were ready. We waited almost a month for those to come back. He installed them on October 19 and then fixed the front door finding it didn't need a new flush bolt at all but had been postponed incorrectly by a delivery person and had jammed. Then he said they found the parts (balancers) for our windows but the warehouse said they only shipped in a box of 6 (a cost of $18.65 each) for a one time fee of $25. We needed 4, they would send 4 but would charge us $25 shipping fee per balancer as a result!!! That made no sense so I told him to order the 6, we would keep 2 in reserve and it would be cheaper overall. He said they might like to have the extra 2 on hand in case another customer came in with the same window problem. He told me again to call the parts manager to discuss all this with him. Again I suggested that he should talk to the parts manager. He agreed and said they would call me shortly when things were ready. We've called many times since then, we've been told that they'd get back to us the next day (they never did). Once we were told they had never heard of us and had no record of us ever doing business there. We gave them the number of the work order that was on our receipt to help out. Later, they found the work order where we'd paid $661 for the screen work and would "get back to us soon" when they got the balancers. Still, no response since then to a few more calls trying to get this taken care of. Maybe the worker who was here didn't deliver the message. We do not know. Bottom line, we don't recommend them. The screen job was great, no argument there, but as for the rest of this we felt they weren't interested. For the record, no one there ever raised their voice or was rude or unkind and neither were we. We have simply given up and will find another company that can do the small jobs. In case you're wondering, the company that originally installed the windows ten years ago is out of business which is why we called Pasco Window & Door, we live in the same town and like to support local businesses, and the recommendations on Angie's List helped too.
    - Diane L.
  • A
    The A Aluminum team went way beyond expectations. In addition to screen replacements, they created a special panel at roof line, replaced screen door with new code requirements and just did an amazing job. Excellent copy, prompt service and quality workmanship !!
    - Trish S.
  • A
    AAluminum and Rescreening Company did a superb job! Santiago is a true professional, dedicated to quality, clean, responsible, very respectful!!! I wish any business does a similar the job. I recommend Santiago and AAluminum Rescreening Co. to anybody that wants the highest quality work at a reasonable price!!!!
    - constantin s.
  • F
    This is an update to the review I posted on September 28, 2017. We thought we were done with A Aluminum and Rescreening, but they were not done with us. The night that I spoke to Peter, I stated to him that he had lied to us twice by saying he would do the job that afternoon, and then didn't show up. He was totally unconcerned by what I had to say, so I told him what I thought of him, and he hung up on me. The same night, I also called the office and left a message, stating that we didn't want to do business with them and why, and that we would be posting a negative review on Angie's List. Early the next morning, we were surprised by a loud noise in our backyard. I looked out the window and saw that a man had thrown a ladder over our locked privacy gate and had climbed over the fence. He was wandering around our lanai, and I opened the back door and told him to leave. He never said who he was, he just said, "I have a work order to do this job!" I said, "No, you were scheduled to be here three days ago. You do not have an appointment to be here, and you need to leave." He said, "That's just the way we do business." I said, "That's not the way you are going to do business with me, and you need to get off of my property." He squared off towards me and said, "What are you going to do, throw me out, tough guy?" After the fourth time I told him to leave my property and told him he was trespassing, he climbed back over the fence and went to his truck, which was parked in our front driveway. While he was at the truck, he started screaming about how I had it coming, and I would get what I had coming to me one day real soon. He was screaming so loud, we could hear it inside the house with the door closed. After the man finally left, we promptly called the police and gave them a statement about what had happened. I received a call identified on the caller ID as Wesley H., who apologized and said he should have left my property when he was asked rather than making a scene. I told him that he should have knocked on our door or rang the doorbell rather than climbing over my locked fence. Not only does this company not return calls; they also don't bother communicating with their employees, because it was made clear the night before that A Aluminum was not welcome at my home. Even now, days later, we still have yet to receive any communication from the management or owner of this company as well. If you want a company that doesn't return calls, doesn't keep appointments, shows up days after they are supposed to, whenever they want to, a company that causes you to call the police after being threatened repeatedly just for asking them to leave, then you should call A Aluminum & Rescreening Company.
    - Teresa D.
  • F
    We had several pool screen panels blow out due to Hurricane Irma. We previously had this company replace some other pool screen panels a year and a half ago, so we called them again to do this job. I talked with a man in the office, told him we were a previous customer, and told him what I needed to be replaced. He set up an afternoon appointment for eight days later. On the early afternoon of the appointment day, I called the office to confirm the appointment and got an answering machine. I left a message, got no response, and no one showed up to do the job. I called again late the same afternoon, got the answering machine again, left another message, stating that no one had showed up and to please call me. I then called the owner's, Santiago, cell phone, and I was routed to the office and again got the answering machine. Early the next morning a person by the name of Peter called from his cell phone and left a message on our answering machine, stating that he would do the job that same afternoon. At 2:30 pm no one had shown up, so I called the office to confirm that someone would be coming. Again, I got the answering machine and left a message. I then called Peter's cell phone. He answered, and I asked him when he expected to be by that afternoon, and he said he couldn't tell me; he mumbled something about not having my paperwork in front of him. I asked him how late he would still come by, and he wouldn't answer that, either; he just stated that he "was doing the best that (he) can". But he did confirm that he would be by to do the job that afternoon. It made no sense to me that he had no idea when he would be by (it was already 2:30 pm), but that he would definitely do the job that afternoon. Of course, like an idiot, I waited for him all afternoon again for the second day in a row, and he didn't show up. At 7 pm we called Peter again, and he had nothing to say other than, "call the company". Well, we had already tried to call the company four times over the last two days, and we didn't get any response. I'm not sure Peter is even an employee of this company; I think they hired him as a sub contractor. Even though A Aluminum did work for us in the past, we will never hire them again. No responses, and a very poor choice of people to work for them.
    - Teresa D.
  • A
    They responded to my call quickly after I left a message and came out the next day to give me a great estimate. The work was scheduled in about 1-1/2 to 2 weeks and It was completed in a day. Screen looks fantastic. Great Job! Thanks! I highly recommend them.
    - Philip D.
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Screen Repair Companies in New Port Richey

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