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I discussed with him that my job takes me out of town frequently. That I would be away for a couple weeks at a a time. Since my home was empty and going through a remodel, this would be no problem since I would make him a key and he could do the job while I was away.
When the cabinets were installed they looked great! I was so happy. They really made my tiny drab kitchen look alive and beautiful. I couldn't wait to see what my kitchen would look like with the new counter top.
When I looked at my new counter top the first thing I had noticed was a seam. It went all the way across the middle of my counter. It is an uneven cut through the
He changed the backsplash to what we talked about in the original plan. The kitchen looks better, but the seam remains.
I discussed with him installing 2 sliding shelf units and repairing the counter top. He said that it would be 3 weeks until he could get back with me with a price. He never got back with me.
I talked with the gentleman that was doing my drywall. He said he would talk to him since he knew him. He said that
Since then, I have removed the knobs off the cabinets and drawers. I figured he would like to have them back. He didn't ask me if I wanted them, and I certainly don't want something for nothing. By the way, while taking the knob off one of the small drawers the drawer front fell off. It wasn't even glued, or screwed onto the rest of the drawer.
It's a real shame, the kitchen could have looked fantastic if he would have done what his business card said "NO SUBTITUTE FOR QUALITY" . Maybe he needs to remake his business cards, oh and change his e-mail handle, joeltopgun???
I don't know about you, but I've never came across a "Top Gun" that ever did business like this. I will never recommend him to anyone.
Thankyou for your time.
Excellent customer service. I would unhesitatingly recommend them to anyone looking for services they offer.
This company is extremely dishonest and cannot be counted on to even return a phone call.
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