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Uxari powered by Vitex

Founded 1985 • Angie's List since September 2016

A Rated | 44 Reviews

Description

With Uxari, you and your home are connected, automatically. You choose what to connect (devices) and we do the connecting (wireless services plan). Plus, we do it for as little as $99 down with monthly payments as low as $34.99. At Uxari, you will talk to a real person when you have a question, 7 days a week. So go ahead, start enjoying your new life style, knowing answers to all your questions are only a call or an e-mail away. And the best part is all of our services come with a 30-day, risk-free trial. We believe in not only finding exactly the right plan for you, but making sure you’re completely satisfied with it, too....

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A
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Verified Reviews

A few reviews for this pro…

D

RATED

11/23/2019

The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable.

DESCRIPTION OF WORK
Vitex/Uxari installed Smart Home features for our builder.

CATEGORY home automation

D

RATED

10/31/2019

All systems are working properly. Only issue is their billing dept. They are charging me for services that they say were for 17 months ago. I have spent hours on the phone and more hours looking up past records. After I found that I did pay for the months that they said I did not pay for, they changed it to other months. They say that they will look into it, but then nobody calls back. If you use ...

DESCRIPTION OF WORK
Added cameras, door lock, and thermostat

CATEGORY home security systems,doors

A

RATED

01/03/2018

Vitex sales process was great over the phone, very clear on the services, cost and setting the time for installation. Installation process was excellent. He set up all the services, explained everything very clearly, made sure I understood Alarm.com app. Really pleased.

DESCRIPTION OF WORK
Set up security services, home automation of thermostats and Sonos system.

CATEGORY home theater design,home security systems,doors,home automation

D

RATED

03/24/2017

I will not hire this company because the sales team is relentless and nobody seems to know who my rep is. In general, they are only focused on upselling and signing long term contracts.

DESCRIPTION OF WORK
Alarm system in Naples Florida

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

[Member Name Removed], we appreciate you letting us know about your situation and hope you except our apologies for any inconvenience you feel this has caused. It is always our goal to be as transparent as possible with all of our customers and because we would like you to have that same quality experience, we will have one of our Support Supervisors reach out to discuss your concerns in more deta...
A

RATED

02/24/2017

I haven't got my gift card yet. I haven't completely set up the system yet. My wife and I had to go out of town and I had it set up for the most vulnerable places.  I thought the gift card was supposed to be here within 30 days. The house was flooded in Aug. I didn't realize I couldn't set it up, the first part of the house we did after the flood was the den. But we bought a lot of our stuff and k...

DESCRIPTION OF WORK
I purchased a security system.

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

We are glad to report that you have received your gift card. Thank you so much for sharing your awesome experience with us and for being a part of our Uxari Family! Please let us know if there is anything we can ever do for you going forward, as we are always here and happy to help you.

Services Offered

Remotely Controlled Home Security, Thermostats, Locks, Lights & Cameras.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Financing
Emergency Service
No
Warranties
No