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  • Upon leaving the RV would not start so they jumped it off and we drove it to Camping World in Leesburg, FL for new batteries (TriAm had replaced them a few years prior and had botched the job when installing them and we did not trust them to do so again). We asked Camping World to inspect the seals and the slideout that we had repaired to see if anymore leaks were happening. Upon visual inspection by a technician with my presence, it was pointed out that the seams were separating and that the wood underneath was swelled, they asked could they remove the seams for a better look. We left the unit with them and drove home. It rained that night while it was in the parking lot, the next morning when they went to move it around to a work bay there was water inside the unit proving the seals had failed. When they removed the seams they discovered the entire slide room floor was rotten. A leak had been going on for years and had been traveling down the inside of the wall from the roof of the slide room undetected. While the leak was not TriAm's responsibility we had trusted them to locate and resolve the issue and they did not. After the entire slide was rebuilt the cost was over $20k.
    - Lisa M.
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Transportation Services in Morriston

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