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Pediatric Care reviews in Miramar

  • C
    Went with my one month old son for his shots. Although I called my insurance that day to confirm whether my son was covered or not, the front desk person said he wasn't showing up as covered; so, I had to pay cash. That's fine. Things happen; but, I felt like the front desk person just wanted to get things over with and move on. She seemed overwhelmed and unsure of her answers to me. She needed to ask another lady what to do in my case and the other lady seemed like she didn't want to deal with her or my issue either. At the end, I called my insurance while I was there and had the receptionist speak to them on my phone and they let her know my son was covered; but, all that was for nothing. I still had to pay out of pocket and had to figure out a way to get the claim resubmitted in order to get my refund. I was told by one of the front desk ladies that they would ask their billing dept. to resubmit the claim. When I called billing a few days later, the lady said she knew nothing about it. Still waiting on that refund. The only reason I consider going back is because Dr Patiño is really great and so helpful. He treats you like he's known you for years and most importantly, he's very knowledgeable; but, his front desk and billing staff...not so much. Not warm. Not the friendliest. They make you feel like you're a nuisance (whether they realize it or not) and when calling billing, the lady I spoke to makes it sound like she's doing you a favor and is condescending at times. My son's a new patient; so, perhaps we're not welcomed or needed? As I stated, I know that things happen with insurance and whatever else; that's not my complaint. My complaint is the customer service. No sign of friendliness. Concern. Not proactive. Just seem like they want to get you over with. Not sure why they don't work somewhere customer service is not required. There HAS to be another job out there for these people. Unfortunately, that's what I've come to expect from doctor's offices in South Florida. Either doctors treat you like a lab animal or dollar sign, or the great, caring doctor has the subpar front staff.
    - Michelle D.
  • F
    Horrible!!  this doctor was so rude and disrespectful, that even my seven (7) years old noticed that! She was afraid to even talk to "this lady". She yelled at us while in the room , where she did not spend more than 5 minutes! When we left the office my daughter was so nervous that started crying! Never, ever again, I will come to see this Dr Dee, and if I can save you some of you the bad time and experience I'll do it! Stay away from this office!
    - Maria S.
  • B

    It was the same business, but they have one in Weston and one in Pembroke Pines. The one in Weston is great. The doctors are great. The one in Pembroke Pines is like a barbershop, you're in and you're out. We have three kids and we took them. Unfortunately, they explained that everything was fine with them and one of them with pneumonia, the other one had ear infection and we had to go back to the one in Weston where we usually go to. What I do like about it is that they just stayed extended hours even if you do not have an appointment, they will definitely see you. They give great follow-up as far as calling back making sure the kids are okay, calling the medication in right away, just overall the whole process is all right with them.

    - Mike L.
  • F
    It went terrible. The staff are rude and one of the nurses first brought it the file for another child and was wanting to give my child shots she had already been given. The 2nd time I went there WITH an appointment, they had closed the office for 'training'. I was waiting outside for half an hour and then again 45 minutes in the building. Completely frustrated, and will never go back. Please, as a courtesy to all reading this, please insure that if they are checking on your child, that they have the right information.
    - Haresh A.
  • A
    Physical was performed, shots given without pain , very efficient and quick. Dr Ohring was fun and detailed as on previuos visits.
    Great office, always busy , but wait times are short.
    - Ron E.
  • A
    Dr. Cubas is fantastic! She is very approachable, wonderful with the children, and a terrific doctor. Dr. Cubas provides very thorough examinations for all three of my children and answers all our questions -- during and between visits. She also provides great suggestions for other specialists as needed. I highly recommend her!
    - Judy J.
  • A
    We have always had a good experience with Dr. Patrick! We have realized that if you schedule an appointment for the late morning or in the afternoon you will get seen much sooner. For some reason everyone wants to go at 9AM. Another plus is that her office is right down the hall from my OBGYN (did not know this until we visited), so its great when I can get appointments on the same day and get myself and baby taken care of in one trip! :)
    - Kristen A.
  • A
    He is very knowledgeable. He has a great diagnostic style which not a lot of doctors have. He remembers the history of every single kid he sees. His interaction with my kids is perfect. He even eases the anxiety on them. He's absolutely great. We were very comfortable with him.
    - Maria S.
  • A
    Dr. Fang-Patrick is one of the best pediatricians that we've had. She's very attentive and patient. She spends time asking questions and listening to us. Our overall experience with her has been excellent.
    - Sammy F.
  • A
    Great personal attention. Group practice with well staffed reception and nurses area. Good follow-up and attention to detail. Dr Laura Frontera was very thorough and has a great bedside manner with both my kids (then aged 11 and 14). I will definitely continue to use their services.
    - Natalie C.
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Pediatricians in Miramar

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