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Pet Specialist reviews in Miramar Beach

  • A
    i have been using this destin cat clinic since my cat was born two years ago. they have impressed me since my baby girl's first ever kitten exam and her first shots. the vet was an EXPERT with anything to do with a cat. she answered all of my questions without no hesitation this past visit was even better then ever because my cat actually enjoys coming to visit her vet and getting to see all of the other clinic owned cats running around in the lobby when you walk in. i think it is time i get a second cat since my sweet girl likes seeing their pet cats when we come in there. you better believe that I will once again be bringing my baby girl back to visit you guys and possibly even bringing in a new kitten VERY VERY VERY soon.
    - Larry C.
  • A
    They went above and beyond normal care. The doctor, Dr. Kantzler, pointed out several things to keep an eye on with my dog. The doctor was extremely kind and caring. He was respectful and treated my dog like it was his own. They practice excellent medicine and are very compassionate. I would refer this clinic to anyone who has an animal. They are like angels.
    - Teresa S.
  • F
    For the second time in six months, I took my daughter's dogs for grooming (she can't drop them off after 7:30 a.m. and get to work on time) and was told that they weren't scheduled. When I told "Lisa" (I assume she is either the mgr. or owner) that I was sure that my daughter called on Monday to schedule the appointment and that she was also told at that time that if she wanted her dogs out by noon (which was when I needed to pick them up) that it would be an additional $10.00 per dog for "express service", she assured me that it was impossible for her to have called on Monday for an appt. this week, because they were booked until next Wed.. She then looked again and said that they were scheduled for tomorrow. I told her that the appointment was definitely made for today and she just said "well, I'm sorry", quite sarcastically. I headed for the door and she said, again sarcastically "see you tomorrow!", to which I said that I didn't know whether I would be able to bring them back tomorrow. She then said "well, if you can't you need to let us know because we want to schedule someone else." I presume that she expected me (for the second time in six months) to say "oh, it's okay, I'll just bring them back tomorrow." I let my daughter know what had happened and when she called to find out why the mix-up, "Lisa" told her that "I" was rude and for her not to bring her dogs back and then hung up on my daughter. This woman certainly needs to take some customer service classes or something. She definitely could have handled this in a more appropriate manner by acknowledging that there might have been a mistake on their end. Instead, she continued to assure me that it was our mistake. The grooming there is also subpar. The last time I took my daughter's mini schnauzer in there, he went in with a skirt and came out without one. There was no matting or any reason for it to have been cut off. When I picked him up and asked why his skirt was all cut off, they acted like they had no idea he came in with one! What's bizarre is that the other dog that I took in there too at that time, a PBGV mix, also went in with a skirt and came out without one! Do they not notice when they cut the dogs, what type of cut they have at that time? And, if you don't want your dogs crated ALL day, then you will have to pay an additional $10.00 per dog penalty, to be able to pick them up by noon. These people were sugary sweet the first time or two that we used them and it went downhill after that. Do yourself and your dogs a favor and go elsewhere.
    - Karen M.
  • F
    unknown
    - James K.
  • A
    unknown
    - Julie E.
  • A
    unknown
    - Sherri B.
  • A
    Excellent all around - no complaints!
    - Carol S.
  • A
    unknown
    - Carol S.
  • A
    unknown
    - Leann R.
  • A
    They are thorough with everything. It takes a little longer but they are thorough. My dog is comfortable there as opposed to everywhere else.
    - janet b.
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Pet Services in Miramar Beach

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