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Pet Care & Health reviews in Middleburg

  • A
    Home Alone Preferred Pet Care
    I was very pleased . They took excellent care of my cat. They sent pictures daily & sent them to me. They stayed with her during a thunder storm because she was afraid. I will definitely recommend them & use again if needed.
    - Donita P.
  • F
    Woof Gang Bakery & Grooming Fleming Island
    I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida due to potential damage and flooding. The harness was too small for my dog. I returned to the woofgang fleming island store on the 15 September 2017 in order to get a larger size. I explained to the owner, Mary, I was forced to evacuate and was not able to return the harness sooner. I had the receipt and the orignal bag it came in. She stated to me I was outside the window of return eventhough I wasn't. She stated I had stains and hair on the harness, however there was absolutely no evidence of this. I sent an email to the coporate office in Orlando hoping they would make an exception due to the circumstances I had incurred with the hurricane. I recieved a response back from the CEO Paul Allen. He raved how Mary is the kindest person he knows and would respect her words for any return. CEO Paul Allen wanted me to send him the method of payment, the harness, and the bag to a store owner in Orlando FL. I found this odd because as the CEO I would believe he could tell her to allow me to get a larger size. The next day I get a new email from CEO Paul Allen with a video survillance of me purchasing the harness. I found this alarming because the store has no identification of video survillance posted anywhere and why he would send me this. He stated I had tags on the harness but would take it back anyway. I stated to him I did not have tags just the receipt, the harness, and the bag I purchased it in. I felt uneasy and threatened by his response because he took hours to look up a video to see what I looked like. I have never in my 40 years of living experienced such hostility from a business. I told my good friend what happened. She went and placed a comment on thier facebook page stating the events which took place and her opinion on her take of the whole situation. She never mentioned my identity online just the facts of the events which occurred on the 15 Sept 2017. The store owner Mary replied to her with my full name including all my aliases (previous married name, maiden name, and current married name) however my credit card only has my late husband's last name. She made libel statements and attacked my character online for thousands of people to see, plus compromising my privacy for identity theft, and safety of my family (now people know where I leave). Mary stated she would release the video survillance on the internet as well. Letting thousands of facebookers know what I look like. I was thinking how can this owner know intimate details such as my previous names unless she did a search on me online. This experience has placed me in fear for myself and my family. No one should ever have to go through this and I want to report this in order for this never happen again. I am a recent Navy widow of three children and their actions has added unduly unnecessary stress in conjuction with my grieving. I pray and hope this review warns consumers as myself on how this business truly operates. I have enclosed pictures of the harness as well as the libel inflammatory comments made about my family and I.
    - Mari B.
  • A
    Home Alone Preferred Pet Care
    Excellent. Missy & Bill (our sitter) came out to meet our fur-kids before being alone in the house with them. Bill (our sitter) kept us up-to-date with texts of his schedule and even sent pictures.
    - Thomas S.
  • A
    BANFIELD, THE PET HOSPITAL
    They are just A across the board. I use them all the time. I've been using them for years. The Vet interacts great with my pet. I drop her off at 7:30 and pick her up right after work because she have to be monitored because of the anesthesia. They use anesthesia to clean the (inaudible at 17:26). Their friendliness keeps me going back and they care about your pet.
    - Donna R.
  • A
    ANIMAL HOSPITAL AT OAKLEAF Plantation
    They are wonderful. I have been using them for probably 3 years. I really like the people at the front desk and the vet techs. The actual vet is very good. They also give you extra perks. If you work, you can drop your pet off in the morning on the way to work and pick him up when you are coming home and they would have had seen the vet and got whatever they needed. You pick them up and there is no extra charge for doing that. Once a month, they are open on Saturdays and during the week, there are certain evenings that they are open until 6 or 6:30. Their times are easily accessible. Like the other day I took him, they gave him antibiotics and the next day, they called to ask how he is doing.
    - Nancy G.
  • A
    Creekside Animal Hospital
    Exactly as we have come to expect...No problems at all. We have issued this Veterinary for about 14 years now. On our 4th dog and can���t be happier. Always get in on time, have callbacks the next day if any blood-work or out-patient procedures were performed. Dr. Turman and her Staff are exceptional. They obviously care tremendously for every animal that comes into the hospital. What Vet would come in on mother���s day when your dog is in congestive heart failure?!?!...Dr. Turman did not hesitate and helped out beloved ���Oscar��� hang on for a few more weeks! In some cases, you do get what you pay for���I am sure there are slightly cheaper options out there, but I am confident we will never find a Doctor or Staff as good as this���worth every single penny!
    - Jeff E.
  • A
    Home Alone Preferred Pet Care
    Our experience with them was great. They are good people. They provide a great service. They are very thoughtful. We highly recommend them. They charge $25 a visit, but they adjust it to what they do. We will use them again this year. You could not do any better than them. They leave a note detailing what they did. They will call you. They will send you e-mail and send you pictures to show that that they have seen the cat. They communicate. They are very responsive. It is just a great service.
    - Katja H.
  • A
    Home Alone Preferred Pet Care
    They do a fantastik job. They took care of the cats, spend quality time with them, feed the birds, water plants, put mail in the house, and even clean the floor. We are so grateful to have them. They even send up pictures of our "babies" while we are gone.
    - Katja H.
  • A
    Home Alone Preferred Pet Care
    Went great.
    Bill comes in to care for our dogs while we are away and we don't have to board them.
    Several visits a day.
    He sends us text updates and pictures to our phone.
    Our dogs look forward to us leaving so they can play with Bill.
    - Thomas S.
  • A
    Home Alone Preferred Pet Care
    We have used Home Alone Preferred Pet Care MANY times and will never use anyone else! Missie and Jim are an amazing couple. They are honest and completely trustworthy and it is so wonderful to be able to go away (for whatever reason) and not have to spend a single moment worrying about either the care of our pets or the care of our home. Seriously, they truly take care of everything.

    They schedule a "meet and greet" at your home before they start sitting for you and they have a complete packet of new client paperwork prepared ahead of time. They ask a lot of detailed questions about each of your pets and their habits, and also about your usual household routine and what you would like done while you are away. Their entire business is modeled around trying to make your home routine as normal as possible while you are away, They will put trash out on "trash night" and bring the trash cans in the next morning. The same goes for recycle as well.

    Everything about them and their business is utterly fabulous! Our pets love them and greet them at the door when they walk in! Every so often Missie will text me photos of our entire crew doing whatever it is they do while we are away. The pictures always make me smile.

    We wholeheartedly and highly recommend Home Alone Preferred Pet Care!
    - Jen B.
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Pet Care Providers in Middleburg

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