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Tile Installation reviews in Miami Lakes

  • D
    Unprofessional, unreliable and inexperienced...do not waste your time or money. I hired Giovanni to install tile on the first floor of my house and made the mistake of giving him the rest of the project. The project started in January and it is still not finished. Giovanni basically just has one employee who is a handyman and he uses for everything from electricity to plumbing to painting. The worker who installed my kitchen cabinet doors only comes on the weekends because he has a full time job somewhere else. The Quartz counter had to be ripped out because he used two different color quartz slabs. The kitchen alone took over two months to complete. He had to redo the stairs as well because the stain on the steps came out black the first time. He had the handyman stain the steps and he apparently used a paint brush so the stain was so thick you could not see the wood grain. After redoing the stairs he disappeared. He answered my phone calls a couple of times and kept promising to come back to fix many unfinished details. The worse problem is the tile grout discoloration all over my house. I purchased a beautiful dark wood-like Italian porcelain and a few months after he installed it the dark grout started changing colors. He claimed he would clean it and fix it. Now the grout is spotted and uneven turning into a cement like color in all different areas of the house. I consulted several experts and who said this happens when the grout is not mixed properly and the only way to fix it is by scraping it off by hand and re-grouting which will be very expensive! I have left Giovanni multiple messages with no response. He says yes to everything to get the job but is inexperienced and after making many mistakes and having to redo the work he eventually goes into hiding.
    - Blanca G.
  • A
    Awesome ... everything went as smooth as you can hope for.....the few hiccups that did arise were fixed in a timely manner communication was easy and responses were also in a timely manner .. this being my first remodel I was expecting more of a nightmare but surprisingly it was a very good experience thanks to Eamon and his crew.
    - David B.
  • A
    John Walters and the AAA Construction and Restoration team are highly recommended. Our townhouse was built in 1967 and the bathroom was in serious need of remodeling, including significant water damage to the living room ceiling. John and his staff accompanied us to Home Depot twice to assist in selecting materials. The construction team was professional, hard-working, and always aimed to please. In fact, realizing that being out of the home was difficult for our family, the team even worked on Thanksgiving. They also even came the day after Thanksgiving to ensure that everything was perfect. It was. Our new bathroom is beautiful, the ceiling repaired, other work was also done and we are extremely pleased with the results. John Walters and the AAA Construction Team are A++. Work done included: Full bathroom remodeling with new shower/bath, toilet, vanity, mirror, fixtures, floor and shower tile with border, light fixtures, vent, painting. Replacement of structural beams, living room ceiling patch-up Downstairs toilet replacement Front door frame replacement
    - George P.
  • A
    Daniel and his team are professional, on time, courteous and willing to go the extra step to ensure you are happy with the work. The tile removers worked non stop and removed all the debris. They removed the tile without damaging any walls or doors. The tile installer Adrian and Alec were incredible. . My floors look perfectly laid and my kitchen cabinet installer mentioned how easy it was to align the base cabinets due to the perfectly installed floor.
    - Susan G.
  • F

           The Dexter representative, was supposed to take a plumber with her.  The person said he is a plumber, AND, added he does not do the drain connections and other plumbing such as hot and cold valves.  How could he be a plumber when, essentially he does NOT do plumbing?  Eventually, the plumber which is not a plumber said, "that is a lot of work.  He encouraged me to place a cement filling into the cracked and very heavily stained shower floor area. He was going to use the approximate 3 inch boarder to add cement to it, where it would slope.  Then came the next unbelievable suggestion.  Place tiles directly over the heavily stained tiles.  The heavily stained tiles would remain in place as well as the cracked and heavily stained floor of the shower. I asked what tiles would be used, if all the work was completed as advertised.  After asking several times the person did NOT give me an answer, and repeatedly said to go to a store.  The representative did not have tile samples to show. I was told I would receive an email with both prices, both as the advertising with Angie's List and her very insisted repeated suggestion of putting tiles and building a base over heavily stained tiles.  I have NOT received the email with the stated costs for both proposals.  The house was extremely trashed and vacant for approximately 10 years.  This is mentioned how impossible it should be, for any reputable business to have strong input of just put tiles and build a floor on existing heavily damaged tiles and floor.  For me it is very important for this company to be delisted from Angie's List.  This company is extremely non professional.

    I did Not hire the company and it is impossible I would recommend the company to anyone.


    - Ted H.
  • A
    Spoke with Luis on the phone, asked him to come to the house and to my surprise he asked me to send detailed pictures of the repairs that needed to be done, I did so and in 5 min I had an estimate, they came at the time we set on the agreed day and four hours later the job (replaced all damaged tiles) had been completed, they did an excellent job and cleaned everything, once done it look like there were never any cracked tile (marble). We will sure refer them to friends and call them if any needs in the future!
    - YANOSIK G.
  • F
    I called this company on June 1st to provide an estimate. I will admit that I forgot I had an appointment at Bascom Palmer eye hospital and did not call to cancel. I wish they had called me the afternoon before to reschedule. My husband was not aware of the estimate and was leaving the house for my son's therapy session as the employee pulled in. The man told my husband he was there for the estimate. My husband told him that I forgot to cancel and he needed to be at a therapy appointment. At this point the driver flung up his hands, began complaining that his car ac was broken all while using the F word. The man got out of his car in a threatening manner screaming and yelling curse words, in my driveway in front of my toddler son and 10 year old. My husband had to threaten him with the police. Finally he got in his car screaming and flinging the bird. If this is my experience for an estimate I can't imagine how it would go if I had actually hired him. Stay away from this company.
    - Marisol G.
  • A

    We could not be happier.  Ross Services was not only the best in price but also had wonderful workers who performed well and showed up to do their jobs.  Greg is an awesome individual and we were very happy to work with him.  He took everyone of our calls and answered our questions; we never felt ignored by Greg.  This was a big expense for us but a long over due one.  It only adds value to the home!  We are very pleased with our decision to trust Greg and Ross Services with our home.  We strongly recommend them.

    - Tony S.
  • A
    Over the past year I have undertaken a complete home remodel. I acted as my own contractor and dealt with countless subs for all kinds of work. Needless to say, I suffered my fair share of disappointment with the quality and professionalism found in the various trades in South Florida. It's a horror show. One of the last projects I had remaining was to tile the patio. I was so tired of dealing with the tradesmen I knew that I considered simply going to a big box store for the tile and having them install it. The installation price per square feet would have been $2.75. Tile was extra. Then I came to Angie's List where I found J.E.L. They had a website and a facebook page where they actively posted pictures of various projects. I thought this was unusually progressive for tile guys so I gave J.E.L. a call.   
    I emailed J.E.L. and Luis responded in less than 6 hours. He provided his personal cell phone and set up an appointment the next day. He arrived on time and measured the area. He was patient, pleasant and provided useful suggestions. He pointed out that all of his tile installers were certified in the trade. Consequentially, I gladly accepted the additional labor cost over the big box store up the street. I adopted his ideas and approved the work. He claimed he would be able to do the work within 2 days of providing an estimate. I had not yet selected and purchased the tile I wanted so we ended up setting up a mutually convenient date. Luis confirmed the installation appointment the day before. His 2 man crew arrived on time as agreed. They were diligent, methodical and well equipped. They took great care with the heavy oversized tile I had chosen. There was little waste. They worked through the day and returned early the next morning to finish the job. They cleaned up after themselves and left the area in immaculate condition. The quality of the work was phenomenal. The layout was carefully considered. The surfaces were smooth and flat. The grout lines were tight and consistent. I was very satisfied. I asked him to do an additional small tile job on an entryway door. He agreed for a reasonable fee. That job was completed the same day.
    If you are looking for an affordable professional tile installer look no further. I recommend Luis and his crew without hesitation. He is clearly a pro who takes pride in his work and possesses a strong sense of customer service. This is a guy who not only wants your business but also wants your repeat business. You simply cannot go wrong with J.E.L. Installation.
    - Alex H.
  • A
    It went extremely well. Michael was there on time, works very clean and is very careful with the furniture to minimize any collateral damage. He does not take any short cuts and discusses any unexpected obstacles and proposes solutions. He is very pleasant to work with. We would certainly hire him again.
    - Werner U.
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Tile Installers in Miami Lakes

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