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Dry Cleaning reviews in Merritt Island

  • F
    Horrible experience. I dropped these pants off on June 10, 2014. I have made about 8 trips to the cleaner (and about as many phone calls) for this simple job and finally I accepted 2 of the pairs, even though they were hemmed slightly short. These had to go back twice for corrections. Since they were not ready when promised, I had extra trips to get them. The third pair were damaged beyond repair. The hem was burned and to try to cover it, the pants were shortened an extra half inch! I tried to give them the chance to make this right and replace the pants. But I can't even get responsive communications. The owner is not on site and the manager has no decision authority. The manager has had the pants now for a month (this after the first 2 months since I originally dropped them off until I finally had to reject the pants) and promised to address with the owner.  Yesterday (Sept. 15, more than 3 months after I first dropped these off) she said that the owner still has not advised on the pants, so I asked to speak with the owner. This business owner does not want to speak with his customers! The manager can't give out his number. He does not keep hours at the store. I asked the manager to call him and ask him to call me right back. She said she would, but no call came. In the meantime, he has my money and my pants.
    - Karen D.
  • A
    unknown
    - Janet D.
  • A
    unknown
    - Deborah F.
  • A
    .They did a nice job, services me with a great attitude and offered coupons for the next.
    - Marcee C.
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Dry Cleaners in Merritt Island

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