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Well & Water Pump Repair reviews in Melbourne

  • A
    Heidekruger Well & Pump Services
    When you're flying blind, it's good to have experts leading and Heidekruger did just that! They placed the new well access just where we hoped, worked promptly, and followed up closely until we were clear. A special thanks to Teresa who runs the office and has extraordinary patience!
    - da m.
  • D
    GW Pumps and Purification
    My first mistake was not reading ALL of the reviews on Angie's List, not just the positive ones. On November 1, 2018 I contacted GW Pumps because of a lack of water at the residence. At approximately 1PM, TamiLyn showed up, and upon explaining my issue to her, she proceeded to perform a series of tests, to include changing / replacing some of the PVC pipes that had already been replaced a day ago. By the time she was done, the water pump itself that had been working when she arrived, no longer was functioning. At this time she quoted me a price of over twelve hundred dollars to replace the water pump. I politely asked her to leave and contacted another company, who fixed the issue for half the price. Now, I've requested services from this company before, and the guy they sent out that time was fair, and was able to fix the system. But, I wished I had read another's reviewers comment (Who rated her a F) about TamiLyn prior to contacting GW Pumps.
    - David P.
  • A
    GW Pumps and Purification
    Leaving for work one day I entered the garage to find that the hot water tank had started leaking. I did a quick search on Angi's list and found good reviews for GW Plumbing. By 11 that morning he had someone at my house to replace the pump. I was concerned I was going to be without water for the weekend and REALLY appreciated their SUPER FAST response. After the install the service man wrote the invoice and while I thought it was a little high I was just glad to have it done quickly and I could get back to my life. About a week later I got a letter from GW Plumbing with a check from them. They had found a math error on the invoice and WITHOUT me prompting them sent me a refund for the correction. WOW!!!! I was sooo impressed!
    - Michael W.
  • A
    GW Pumps and Purification
    Excellent! Educated us on the system we have and how to maintain it. Gave us estimates on parts & labor if needed. We are very grateful to Angie's List for this. We saved so much & with no pressure to buy new.
    - Denise S.
  • D
    American Home Shield ��� Home Warranty
    It is never an easy go dealing with American Home Shield ��� Home Warranty. I have paid for home warranty insurance 2 or 3 years. American Home Shield ��� Home Warranty website is ok for making service requests, and that's the best part to this company; everything else is significantly disappointing. To reach a Customer Service Representative (CSR), it will cost you an hour of waiting. When a Customer Service ask you if you would like a supervisory call-back, that is their way of ending the conversation. Don't hold your breath waiting for a call back, it never happens. Burleson Services Inc., the company they hired to repair my HVAC system has an F rating on the BBB website and a significant following of dedicated angry customers across the web. What lead me to write this review today was, Burleson Services Inc. had a scheduled appointment to repair my HVAC system today between 9am and 1pm. I work from home. The last time I left my home was 6:30pm yesterday. So at 12:00 noon, no one had showed to repair my HVAC and the window had 1 hour remaining; I called Burleson Services Inc. to see if any one was coming and was reassured someone would be there. So I continued to work; I work from home. In fact, when I scheduled the appointment I made sure to tell the company I worked from home; I'm on the phone often; here's the gate code, come on in and knock on the door. At 2:28pm I received a phone call from Burleson Services Inc. and was told someone would be at my home soon. I asked how soon because I will begin an interview shortly. The representative just blurted out "You're just going to have to reschedule your appointment" and hung up. I completed my interview and immediately attempted to reach someone at American Home Shield ��� Home Warranty. 30 minutes wasted sitting on hold because I had an incoming phone call. Second attempt I reached a CSR after an hour and four minute wait. The representative read to me from her screen "The customer was not available; reschedule". I explained to the CSR what happened. She responded "Well, you wasn't at home for your appointment; you have to reschedule". I asked her to explain to me how could I not be at home, if I was working and I work from home. I also reiterated I called them at 12:00, my appointment was 9am to 1pm. Actually, this is the second company that used this excuse when they couldn't find the time to keep their schedule appointment, and American Home Shield ��� Home Warranty accepts this poor service. With American Home Shield ��� Home Warranty, you may eventually have your appliance or item serviced however; it is a terribly frustrating process. It brings American Home Shield ��� Home Warranty priorities into focus. I believe American Home Shield ��� Home Warranty works off the principle they can save money by hiring Contractors that would never receive a call-back for services if hired directly by a customer. Actually, I don't know of anyone that would hire a company with an F rating for home repairs, except... And I'm still waiting for that Supervisory call-back.
    - Donald S.
  • C
    American Pump
    I was told the motor had to be replaced, it would take 1 day and cost $475. When I came to pick it up, they had installed a different brand of motor that was to large to fit in my pump stand. Mike suggested that I used a hack saw to modify my pump stand. I left the pump with him and he installed the correct motor. That took 3 more days and cost an extra $75. I have had very good service from American Pump in the past. I am not sure why things seem to have changed. The pump is working well.
    - J S.
  • A
    David's Water Systems
    My home irrigation system stopped pumping water just before we left to travel. David came out immediately. Others had waiting periods of over a week. David did a thorough job of troubleshooting. He found the REASON my pump needed replacement--a check valve had gone bad and there was a small hole in one of the pipes leading to the well. These had caused the pump to overheat. Bottom line: David is a thorough professional and his prices are very reasonable. Most other companies would have said hey Mac, you need a new pump, installed it, and left....and the other problems (check valve and hole in well pipe) would have destroyed the new pump in 6 months.
    - John C.
  • A
    Durham and Sons Inc
    Outstanding. Durham & Sons came out to provide standard HVAC service and to disconnect the electrical for a no-longer-used sprinkler pump system. We were having a paver patio installed, and no longer used the sprinkler system, so we were also planning to need a separate irrigation company come out to remove the pump, eliminate the unsightly pump connections, and reset the plumbing from our well for a hose connection and for use with a potential future pond feature. In addition, we also wanted to have electrical run to the yard for use with the pond as well as a pergola and a shed. Upon discussion, Durham & Sons explained that this was all work they could do for us. Most importantly, Durham & Sons showed a sense of urgency and customer focus by understanding that we were on a very tight timeline. Our pavers would be installed the next week, and of course the work we needed done required lines to be buried prior to the pavers being laid. Thankfully for us, Durham & Sons made the effort to work on the weekend to prepare our quote, and then were able to coordinate all the activities to complete the work by Wednesday of the following week, prior to any pavers being laid. Highly recommend for both quality and service.
    - Peter R.
  • A
    GW Pumps and Purification
    Excellent. I am very happy with the service and system that was installed. Everyone at the company with whom I interacted were very professional and followed up when promised. TamiLyn was very thorough in testing and assessing my existing water system set up. She presented several options and did not try to sell me equipment that I didn't need. I opted for a metered 3M water softener, carbon filter, salt tank, H2O2 solution chem feed, and .75HP pump for the house water. TamiLyn did all of the installation and left the area where the system was installed significantly cleaner and more organized than what she found at the start. The house water has more pressure and is of better quality. I am also very glad that she was able to get my irrigation system working again. The irrigation well is free flow, but the pressure alone is not sufficient to use at the far ends of my yard. TamiLyn used my old house pump to boost the pressure of water from the irrigation well. I don't have to use the pump every time, but it is easy to switch on when I need it. She also replaced the filters in my ROS. I am very pleased.
    - Vanessa O.
  • A
    GW Pumps and Purification
    The technician did a good job of installing the new pump. He dug up my pump pad and raised it up. He connected the new pump by cutting everything back and making new connections. He dug out the lid to my zone switches. The only problem was he broke my shut-off valve to my well. The owner had a subcontractor come and replace my shut-off valve and reconnect my well to the irrigation pipe. He also did a nice job reconnecting everything. I was given an estimate of $500 but the bill was about $650. Everything is in much better condition now and this pump should last longer than my old one with the new cover on it. Also, I'm sure this pump is a better quality than what you can purchase through retail stores.
    - Jon D.
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Well Pump Repair Services in Melbourne

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