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ADT Security Services, Inc.

Founded 1874 • Angie's List since January 2010

B Rated | 1 Review

Description

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles. ...

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Digital Communication Security

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Verified Reviews

A few reviews for this pro…

B

RATED

03/07/2017

Well, although the install process took a great deal longer than expected.

DESCRIPTION OF WORK
Installation of a full security system for a residence. While the system itself is excellent, the company practices leave something to be desired. It advertises a "free" $100 Visa gift card--turns out the $100 is for installation (so the card is a reimbursement), it's taxable, and there's a shipping and handling charge to redeem. Net benefit of the $100 card is around $90. The sales folks don't mention the cost of needed equipment when you set up an appointment, and the keypad is installed (making holes in your house) prior to going over the actual costs. Bottom line, the system costs several thousand dollars to install. Worth it for the peace of mind, but not exactly full disclosure.

CATEGORY home security systems

Services Offered

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10-20%
Emergency Service
No
Warranties
Yes