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Septic Tank Cleaning reviews in Matlacha Isles

  • A
    Crews Septic Solutions
    Not knowing the last time the tank was pumped, we hired Crews Septic and they gave us an appointment within a couple of weeks, as it was not an emergency. The only snafu was that their truck broke down the day of the appointment and we told them there was no hurry. Crews contacted us a few days later and rescheduled. They dug out the lids with minimal mess and said that the tank wasn't bad. The tank was pumped and we were advised when the next time needed.
    - ROY B.
  • C
    Crews Septic Solutions
    One guy did the whole job start to finish while the other guy sat in the truck the entire time. No one came into the house. He dug holes in the lawn to find the opening to the tank, and then hooked a hose to his truck. The pumping went fine. After the tank was pumped, the technician told us we had a drain in the tank that wasn't draining efficiently. He told us we needed to call someone to fix that since they didn't provide that service. (They advertise that they take care of all problems relating to the septic. Specifically on Angie's List, they say: "If it flows out of your home, we can fix it." And: "We offer inspection services, repair services and maintenance." ) We are completely unclear as to what drain he was talking about and what was blocking it. He gave us a receipt that has about a dozen boxes on it that name various parts of the system so that the technician can place a checkmark by them to indicate where there are still problems - and he left every one of them blank. The only things on the receipt were our address and the fee paid. We sent the company an email to try to find out if we should be calling a plumber or a more full-service septic company and they didn't even have the courtesy to respond. So now it looks like we're going to have to pay probably a hundred bucks for a service call just to re-diagnose the problem and then another who knows how much to fix it. That's assuming we hire the right kind of company first; otherwise it'll be double the service call charge. We didn't expect this company to fix the problem without charging an extra fee, but they shouldn't have left us with a problem they never attempted to fix, considering their lavish claims. This is NOT a full-service septic company and the workers seem to be very unprofessional. One has to wonder if maybe they could reduce the amount charged for pumping by employing one worker instead of two, since the second never lifted a finger. We've had septic systems pumped for 25 years in another state and never once needed more than one worker show up to do the job. Maybe they could train the second guy to clear drains. Or put him in the office to answer emails.
    - Jean P.
  • A
    Crews Septic Solutions
    Crews Septic Solutions was excellent to work with. My initial call was taken by a lady who gave me the price and available times. We made an appointment with a window time frame and said I would be contacted when they were about 30 minutes away. Crews called me about 30 minutes into the time frame specified and said they would be there in about 30 minutes. The truck was here right on time! A worker came to the door, announced they were here and would be starting work. The truck was very clean and new looking. The workers, 2 of them, were very courteous and professional, and answered all my questions completely. They located the tank (I did not know exactly where it was) and dug a hole to get to the lid and hit it perfectly! There wasn't an unnecessarily large hole, just enough to do the job. When done pumping, they filled in the hole and raked the area around it. They completed the task in 30-40 minutes total! I was very pleased and will call them the next time I need this service!
    - Garry L.
  • A
    A1 Gator Septic
    The man responding was very informative. I had questions concerning the septic system and he answered all of them in detail. The process is fairly simple for pumping out a tank.
    I would recommend the company to friend or family.
    - Phil S.
  • A
    A1 Gator Septic
    I consulted Angie's List, chose a company with good reviews and calledI their office the day before. After asking several questions I said would return the call. The lady who answered my questions (Doris) was very polite, knowledgeable and said they could have someone out the next day. We scheduled a morning appointment (8 - 12 noon), being assured they would call ahead before arriving. The next morning the truck driver (Lynn) called ahead (30-45 min.) and after arriving, parked on the road and not on my new driveway design. Our tank was in front of the house and easy to get to. I showed him the location, he removed the sod and lid and hooked up his hoses. Within 45 minutes all was done and packed back up. Driver was extremely courteous, knowledgeable and efficient. He even gave me some advice on my clogged kitchen drain as well as how to keep my tank in good shape. Very pleased with the whole procedure and their company.
    - Charles T.
  • A
    Martin Septic Service Inc
    I was quite impressed with this company. I needed my septic tank pumped. They were the only company that I called that could come out on the day that I called them. The technician that performed the work was very meticulous. Although the tank lid was under concrete curbing that I recently had installed around my flower bed he was very careful not to break the curbing. When the work was done you couldn't tell that he had to do a fair amount of digging to gain access to the tank. I highly recommend this company.
    - Richard S.
  • A
    A1 Gator Septic
    We called because we needed our septic system cleaned out. We found A Gator on Angies list as well as we received a referral. The gentleman who came was knowlegdable, professional and friendly which we always enjoy when a service provider takes the time to talk a few minutes. This makes the consumer feel safe in their expert hands.
    - William T.
  • A
    A1 Gator Septic
    The system was inspected and the blockage found and removed.
    - Victor C.
  • A
    A1 Gator Septic
    They did fine.
    - Victor C.
  • A
    Moon Site & Septic Inc
    unknown
    - Victor C.
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Septic Tank Services in Matlacha Isles

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