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Moving reviews in Marco Island

  • F
    Ready2Move Moving & Storage
    Absolutely the worse move ever and I have moved 12 times. I had booked almost two months before and confirmed a couple of weeks before with James. The day before the unloading I confirmed again only to be told they don't have me scheduled. After hours of panic they called and said they found my profile but they had a computer glitch that dropped 25 people from their schedule that included me. James had promised that my unloading would start at 8am as I have had prior negative experience with later afternoon moves with tired personnel. In this case the Company said they would "fit me in" which I found out later meant starting after all the other work was done. They showed around 3:45 pm already tired/cranky and wanting to just go home. In addition starting so late rather than the agreed 8am meant I had to pay an extra day truck rental fee. I had asked the movers point blank if they were able/wanted to do the job before they started as they made it obvious they did not want to be there. James had agreed they would move a couple of pieces of furniture inside the house to other rooms. The movers argued that it was not in their orders and we went round and around getting heated with that issue, finally doing it mostly ourselves. Towards the end the movers were making comments about having to knock off at a certain hour and leaving the heaviest items in the truck. The Company manager called me and advised that he was leaving for the day and demanded I pay him via credit card before the work was done or he was calling his crew off leaving the truck still full. I did not want to do that as the movers had already displayed the desire to leave me stuck with the job not completed, but I had no choice and paid. Sure enough as soon as I payed, the movers said they were off the clock at a certain time and would not have the job done. Myself and two woman had been helping all along but we worked like movers to get the items from the truck unloaded. The movers were tired, slow and unmotivated from the start and the client was doing just as much work to get the job done. As an indication, the crew with another Company loaded the truck, including disassembling, wrapping and packing all the large items, in three hours. These guys (with same number or personnel) did not unwrap or assemble anything took over 4 hours. Note that this was with the client helping and note that all the heavy furniture had to be moved into the garage rather the rooms due to the threat to leave us high and dry. The client had to hump the heavy furniture from the garage the next day. The movers were arguing amongst themselves with little cooperation with likely stemmed from being worked so late due to messing up the scheduling in the first place. It cost me an extra days rental truck cost and at 65 years old, way to much physical labor that I had paid this Company to do for me. I would never recommend using these people under any circumstances and note I could go on in detail to give a better flavor of how stressful they made this simple unloading.
    - Joanne G.
  • A
    Act of Class Moving and Storage
    Two gentlemen arrived and with very little direction from me worked uncomplainingly for hours in 90 plus degree heat. All of my property was treated with the utmost care and not a single item was damaged or broken. They were polite, respectful and very accommodating throughout the day. It would be a pleasure to work with Act of Class Moving and Storage again and I highly recommend them to anyone for their moving needs.
    - Sharon L.
  • A
    Helping Hand Movers Naples, LLC
    These guys are the best, and I have them on my "call again" short list. I had to move furniture from one condo to another-and back again; take things out of storage, get them set up, and get rid of extra pieces. No Way I could do this on my own!
          
         These guys did everything, with a two-man crew, in less than 2 hours. They worked steadily, showed more care than I did, and had the expertise to set up and take apart several items of furniture, ranging from glass tables to computer entertainment centers.
         I'd like to make something very clear.
    Helping Hands' first priority is time-sensitive, door-to-door moves. They schedule those in the mornings, and they often run over, to get those jobs done. So if you have a narrow window of time, tell them up front, and they'll make that their morning priority. 
     I had the entire afternoon blocked out for their help, and a time -estimate-. I was very pleased when they called to update me, twice,  when they were delayed. 
         
         And that's why I'd use them again in a heartbeat. They deal with people first, and their "stuff" second; and they do both well. Kudos!

    - dawn c.
  • A
    MOV2DAY a div. of Apple Moving Inc
    Eric and Nick v arrived promptly, very courteous and helpful moving my belongings. Horrible day for the guys but they smiled, kept a positive attitude and got the job done efficiently. The guys had a long walk and a lot of stairs and a long hot day. They placed all my furniture in every place i wanted and all the furniture arrived in perfect condition. This move by far was the best move I've ever had in my life time. I'm impressed and i had a great experience with Eric and Nick v. I will recommend mov2day to all my friends. :-)
    - Michelle O.
  • A
    Honest & True Moving Crew LLC
    In preparation for a complete renovation of our condo, Honest and True Moving Crew moved furniture and all boxed personal items out of our condo, tranported  them to and moved them in a storage unit.  We had received suggestions for other local moving companies, but they were unresponsive to our calls (i.e. didn't answer the phone or return our voice mail messages). In our first contact with Honest and True, we were impressed with their "can do" attitude, their flexibility and their ability to provide suggestions for local storage units, etc. With a 2 weeks notice, they were able to book our move on the exact date that we needed them. 
    The Honest and True moving crew was scheduled to arrive at 8:30 and they were there by 8:15 am.  The crew (Jimmy and John) were very personable, immediately sized up the project and brought in the needed moving equipment and supplies. They worked very efficiently as a team. They handled our property respectfully. We needed to have pictures  and lamps transported and they skillfully used cardboard boxes to create great protection for each piece.  We were very impressed with Jmmy and John.
    We couldn't be happier with our experience with the crew from Honest and True Moving company.  They demonstrated a high degree of professionalism in all of our encounters with the administrative/office personnel as well as the movers. We will definitely be using them again when we need to move our property out of storage and back into our remodeled condo.
    - Pat A.
  • A
    BoxCart Moving & Storage
    They were efficient and on-schedule and careful with our belongings.  I feel they were respectful of our home and belongings.  They will be moving the contents of the storage unit at some point in the future.
    - Joyce F.
  • A
    Honest & True Moving Crew LLC
    I had two men JP and Sean who came out with a truck, great attitudes and willingness to do whatever was needed. They didn't need to unload a truck for me - I'd already had someone do that - they were helping me unpack. I saw the review from the person who complained about it costing more for a move to a 2nd story condo than out of first and that's how it works - it does cost more so that review annoyed me enough to submit my own! These two guys helped me get about 50 boxes unpacked, were unfailingly polite and enjoyable to talk to and greatly relieved me of the stress all of those boxes had been causing me!  My sister and her husband used them last year for some furniture deliveries and had a very good experience with them too. One guy (poor JP) even put away mountains of clothes for me and folded them all neatly - he did a better job than I would have for sure!
    - Kay D.
  • A
    Muscle Movers Inc.
    Lionel did it all when and where he was supposed to. They looked at the items to be moved, filled up a 24' truck and braved the Florida heat delivering on time and on budget. His 2 man crew had their hands full but did a great job.  Thumbs up for team leader Curtis! Thanks guys!
    - Ernest Z.
  • F
    William C. Huff Moving & Storage
    They were just awful. They were rude. They would not return my phone calls. They lost items in the move. They damaged furniture. Everything like that to make the move difficult. Their price was not what they quoted. They absolutely did not try to make any amends. Never use them.
    - Joyce C.
  • A
    Ready2Move Moving & Storage
    On time and very efficient.
    - Dennis D.
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Moving Companies in Marco Island

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