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Blinds And Curtain reviews in Longwood

  • A
    Jason came on the agreed upon date for the measurement and estimate. His price was very competitive. The installers came on the agreed date and performed the installation very efficiently and with care. Hat's off to Nathan, Daniel and Sam.
    - allen m.
  • A
    fabulous, serge and daniel couldn't have been more helpful; arrived on time, took off their shoes, cleaned up after themselves and did the job over and above what was expected; most of all very polite; highly recommend;
    - Andrea C.
  • A
    Everything went very well. The installers showed up early. They were professional and very neat. They took down my old curtains and folded them nicely, while also removing all hardware related to the curtains. They installed the new blinds quickly and efficiently. They were very professional and cleaned up after themselves including vacuuming the areas where the blinds were installed to ensure that there was no dust on my hardwood floors.
    - Donna N.
  • A
    Douglas and Maria are a great team. Professional, punctual, and service-oriented. Their product is excellent and their customer service amazing. 
    They are one of the very few, select vendors who actually delivered and installed the product on-time, on the day we had agreed on. 
    We are very happy with the window treatments we purchased from them, and would certainly recommend them to anyone else looking for a great product and great service.
    - Marlon O.
  • A
    Fantastic!!!! Jay was on time for our appointment (which is rare), measured every window properly and then showed me the different options available including some time saving upgrades. He replies to calls and emails promptly. We will be using Jay to finish the rest of the house and I would thoroughly recommend
    - EMMA L.
  • A
    It was a great experience from start to finish.  They are a little pricey but still a good value since the roll up shades we purchased look great and are of excellent quality.  They are also custom fitted so that explains the price.  They work flawlessly and have a durable feel to them when we retract them.
    They took some time to be manufactured so the interval between product selection / sizing and installation was more than we would have liked but again, with a custom fit product, this is to be expected.  All in all, terrific company and I would certainly do business with them again!
    - Stephen M.
  • A
    I appreciated the punctuality and the professionalism that was provided. Attention to detail was also provided as if they were the homeowner themselves. I could have paid more for what I initially thought I needed, but the provider helped me to figure out what would be best for the area involved. As a result, I paid quite a bit less than what I had anticipated paying. That type of honesty is hard to find these days. I would highly recommend using Budget Blinds NW Orlando. I anticipate that I will need additional window coverings and blinds in the future and will not hesitate to call them again.
    - Terry W.
  • D
    The blinds are manufactured out of woven wood with a black out panel over the back to limit the amount of light coming through. The sliding door is large so it took 5 panels to cover the door plus allow all the panels to slide to the left allowing the entire window to be exposed when the blinds are completely open.
    I selected a multi color (neutral) pattern and after they were installed I noticed that the pattern does not match. Two of the panels match and three of the panels match but not all five. I brought Curt Intro out to look at the blinds and he did notice a major mismatch in the pattern. Curt took pictures to show the manufacturing representative to see what they could do. After the pictures were taken and an assurance given that Curt would take care of the situation, I'm still waiting on resolution.
    I was told by Curt that the manufacturer does not guarantee a matching pattern and it was never documented in the brochure or else I would have selected a different style of blind. Obviously they do match patterns or I would not have three matching panels and two matching panels and at the top of all five panels the pattern matches but quickly goes off pattern with a very noticable difference by the time you get to the middle of the entire length.
    I've tried several times to get Curt to call me back and even offered to give the blinds back and select something else but I never get a response back from this company.

    Adding to this review in response to the solution provided by Mr. Intro of Budget Blinds.

    While it is true that Curt offered to replace the blinds with another selection, I was not offered a selection from the same original 4 books of samples instead, I was given only one book to choose from. The selections in the book offered were not anything i would have ever selected in the first place. I suppose my choices should have been, select something from this book or a total refund of my money and that was not an option. I chose instead to stick with my original selection and live with the pattern mismatch but asked that he at lease re-install the blinds so they would at least be level. Curt said that he would have his new installer handle this within two weeks, which was 3 months ago.

    If it is standard business to stall and put off doing what was promised in the hopes that the customer would just give up and go away, then Budget Blinds has succeeded. I say Uncle and I'll just pay someone else to come in and hang the blinds correctly.

    - Thomas W.
  • A
    Handyman arrives on time, and after showing him the 3 areas to be worked, proceeded to get his tools and supplies. I loaned him a new drill bit I had for concrete work, and he had new tapcons for anchoring the window blinds supports in concrete block as mine were a little worn and he preferred to use fresh tapcons. I assisted slightly in cutting the thrid blind for one of the eindows that was an off size, but he had the tools to make the cut smoothly and efficiently. Didn't mind making a few items available as he had the skill to make it all come off well. Did perform some clean-up after him in each of the areas that he worked, and I would have thought that this might have been a bit more of his responsibility, but that is OK, it all went into the same trash can in the end. I had a garage wet-vac that came in handy with the concrete dust and blind cuttings.
    - David L.
  • A
    hassan came out and measured my windows the same day I called. The price for plantation shutters was very competitive and the shutters were ordered and installed within a couple of weeks. Good service and a good price. Plan to use them again in future for other windows.
    - jill m.
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Window Treatment Experts in Longwood

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