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Water And Smoke Damage reviews in Longwood

  • F
    Integrity Construction of Central Florida
    After two months dealing with them and the insurance company, Integrity Construction decided to "drop" us because they had "too many projects". This is my 84 year old mom's house that has mold and the entire roof is gone. I allowed them to deal directly with the insurance company and, since it looks like the insurance company did not agree to pay them more for the job, which they knew the approved claim amount from the beginning, Integrity Construction decided to drop us and pursue other more profitable projects. You just don't do this to people! My mom has been living in a house with mold and no roof since Hurricane Irma in September 2017. There is no "Integrity" in this company's heart and obviously, no ethics either. Extremely disappointed.
    - Fred C.
  • A
    My Handy Craftsman Inc
    The worker Mark was scheduled to be out there by 8:30am but I appreciated that he called before hand to let me know he was on his way and was really only 30 minutes late but I am thankful that he came.  He did excellent work.  I'm really happy that I finally have found a company with a really good person who can do the type of craftsmanship that Mark did.  The enclosure in the kitchen was beautifully done.  He reused some wood I had for shelves and saved me a lot of money.  All I can say is that I am very pleased with the work he did and definitely would like to use him in the future.  Thank-you.
    - KAREN W.
  • F
    We had a copper pipe leak near our hot water heater. It puddled on the floor and was mopped up many times before the plumber arrived. The plumber replaced the pipe and left. Another leak in the same area sprang up and the plumber had to return. Jeff's Kitchen and Bath Beyond referred us to Damage Control. We are new to the area and didn't know any better about who to call for water cleanup. We trusted the referral from the plumber( huge mistake). Damage control came several hours later. The technician inquired aggressively about using insurance or cash pay. I should've known then that this was a disaster in the making. After speaking to my wife, we decided to not turn it in to the insurance since it wouldn't meet our deductible. After speaking with his supervisor, the tech said it'd be 900.00. We agreed since we had to remedy the water issue. We had just installed engineered wood floors and didn't want to sacrifice that investment. The tech metered the walls, ripped off some damaged Sheetrock, vacuumed up a little water and set up 3 blowers and a dehumidifier. He was here 30 min. He said he'd be back on Thursday to pick up the equipment. A day later our Master closet had a foul odor and the water seeped down the wall and saturated the thick carpet. I had to take up carpet and cut away carpet padding. I then had to move their equipment to dry the closet . When I told the tech about it he said " so now you're a water restoration expert. He overlooked that we were paying for HIS expertise. We didn't see anyone from Damage Control on Thursday, so we called on Friday. The tech lied saying he called us 5 times with no answer. Our call logs do not support this fabrication. Finally Late Friday afternoon the tech was contacted and he said he'd come by later to get equipment and since we were leaving town , we arranged for the equipment to be picked up on Mon. On Tuesday the tech called and said he couldn't make it. So finally on Thursday another tech came to retrieve their equipment. This tech was taken aback when I explained how this job went and he told me they were supposed to visit daily and monitor moisture levels until readings were normal. NEVER happened here. After the equipment was picked we got a call from the original tech wondering why we were unhappy. I explained that we really never got the service we expected. He said he'd talk to the supervisor and came back with a 650.00 price. I told the tech to have the owner call me. NEVER happened again. Now I just received a bill for 900.00 . Let's calculate this. The initial tech was here 30 min. And the returning tech was here 10 min. That's 15.00 a minute or 600.00 hr. WE SHOULD ALL BE IN THIS BUSINESS. Another plumber told me that these restoration companies offer referral fees that can be as high as 500.00 per referral. This whole company is a SHAM and a RIPOFF. THE SERVICE WE RECEIVED IS SHAMEFUL AND DISHONEST. I am disgusted by this company and their refusal to return a call to discuss this matter. I guess they are only interested in collecting your money for extremely poor service. I will also never hire the referring company either since there is a dishonest symbiotic relationship. We had to repipe our house and we hired another reputable plumber rather than dealing with these dishonest entities. ...
    - Sandra P.
  • A
    My Handy Craftsman Inc
    Worker showed up on time, and after visually seeing the areas to be worked on, left for Home Depot to purchase the items needed (new weather-treated post for the porch and a kick plate for garage utility door. Was not charged for the time it took for the worker to go to Home Depot and back, and only paid for the cost of materials with a small discount (10% I believe). The replacement of the porch support post went very smoothly. I had a concrete drill bit that actually worked better on the metal foot base for the new support post and was happy to loan it to the Worker to use (the drill bits he had were either too large or too small). The new kick plate was added to the utility door off the garage, but I really thought that the door would have been taken off its hinges in order to check the bottom, underneath portion of the door for water damage and perhaps some repair performed - but door was not taken off its hinges for any examination. The new metal kick plate will prevent water striking the door and running down it, but any water pooling on the concrete hear the base of the soor could still be absorbed from the bottom, and no inspection or work was done in this area. Again, thought that it would have merited taking a look. Guess time will tell if this approach was the correct and only one. Minor work to the gutter required allegedly some caulking of gaps and adjustment to water flow openings. The only thing that could not be done was the tightening of the loose door handle on one of our french patio doors, but in the end, we may end up changing out french patio door handles anyway to a bruch nickle look rather than brass-like so the fact that other 3 areas were looked at were more important for this current visit. All work was done just under 3 hours, so time and cost of materials ended up being a reasonable charge in our opinion.
    - David L.
  • A
    BC Restoration Services
    Justin and Jose were great.
    - Deborah S.
  • A
    Supreme Steam Carpet/Tile/Water Damage Restoration
    Everything was just as expected and I have been using this company since 2003
    - Andrea S.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    They came out quickly and were very polite. ��When they said they would come the next day to check things, they did. ��They were fantastic.
    - Sylvia A.
  • A
    3 D Restorations
    Everything was great.
    - Phillip A.
  • A
    Dan Dan the Carpet Man
    Good, appreciate the quality work.  Nice people too.
    - darcy f.
  • A
    Expert Mold Removal Inc
    I was impressed initially. He came right out. It was just a good experience.
    - Robert I.
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Water And Fire Damage Services in Longwood

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