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Playground Equipment Installation reviews in Longwood

  • D
    We purchased a play system from this Comoran, thoughtful their showroom is now on Bennett Drive in Longwood. The young lady who was there in Saturday was very genial and helpful. The person who was supposed to be doing the installation was also there. The system we ordered was not in stock, but we were willing to wait. After the installation, my wife noticed some defects in the staining, and a few areas of abraded wood where there was small splinter-like material.I called to ask that these problems be corrected, and was told to send photographs which I did instantly. I waited a while, and then called several times leaving messages. These calls were never returned. I called once on a Saturday, and talked to the young lady who sold us the system, She found the pictures, and promised that she would make sure that the owners would see them. The proprietors could have sent somebody back to inspect these problems, re-stained them and sanded the rough spots, but they never even called to acknowledge my multiple messages. I have never gotten rude, and have tried to be diplomatic, but evidently once the credit card charge cleared we became invisible. CAVEAT EMPTOR
    - mavis b.
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Playground Equipment Installers in Longwood

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