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Pella Windows & Doors

Founded 1925 • Angie's List since January 2009

B Rated | 60 Reviews

Service Categories

Description

Showroom Locations: *LONGWOOD, FL 350 West State Road 434, Mon-Tues 9AM-6PM, Wed (By Appointment), Thurs-Fri 9AM-6PM, Sat 9AM-3PM...

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A
Sabrina's Window Cleaning

We are a residential window cleaning and pressure cleaning company, we have been in business since 1990, with locations all over Florida. We are family owned and operated.

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Verified Reviews

A few reviews for this pro…

B

RATED

11/27/2019

We are very happy with the doors as well as the installers and painter. However, the scheduling and management were less than desirable. First of all, the framing and outside painting were not completed with the installation. After weeks of waiting, we had to call the office to schedule and it sounded like they had simply forgotten about us. When the framer finally came out, he said that the frame...

DESCRIPTION OF WORK
Installed entrance door with side panels

CATEGORY doors

SERVICE PROVIDER RESPONSE

Hi there. We are sorry to hear that you were not satisfied with the experience you received. If there are outstanding issues still to be resolved, please send us an email detailing that at socialmedia@pella.com. Thanks! ^KS
A

RATED

09/30/2017

They did a marvelous job. The price is comparable. They did exactly what they said. They make sure everything fit exactly as it was supposed to. They made sure everything was pretty. There was an issue with the blinds. I got the one with the double pane with the blinds inside. They made sure everything was inspected for the county.

DESCRIPTION OF WORK
They did the patio doors.

CATEGORY window cleaning,doors

SERVICE PROVIDER RESPONSE

Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team
A

RATED

09/18/2017

There work was done promptly and correctly. Excellent company to work with

DESCRIPTION OF WORK
They replaced three doors and did an excellent job

CATEGORY replacement windows

C

RATED

04/06/2017

I had a broken window. I reached out to them and after being transferred, spoke to a woman in IL. I was on hold for a long time and when they finally came back they said they couldn't schedule me for another 10 weeks. My window is open and would not close. She said she put me on the list and if there is an opening she will move me up. She then wanted a credit card. I thought this was the worst cus...

DESCRIPTION OF WORK
.

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for letting us know about your recent experience, and we are sorry it was not positive. We are committed to continuous improvement and truly appreciate your feedback. We have received your review and have sent it to our customer service team. They will reach out to you to discuss your experience as soon as possible. Thank you again for your feedback. Kind regards, Pella Community Team
C

RATED

12/12/2015

Very dusty experience. Crew used a vacuum with a dirty filter and dust everywhere. Patio full of dust .it looked like a bull in china shop work.Final results ok but not necessary mess

DESCRIPTION OF WORK
Install replacement windows

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for bringing this to our attention. It is our goal to continuously improve our products, service and company. We have received your review and have forwarded it to our customer service team. We appreciate your feedback. Best regards, Pella Community Team

Services Offered

Windows & doors.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes