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Tire Buying And Repair reviews in Lighthouse Point

  • F
    UPDATE:

    I went to another mechanic to have my alignment look at for the 3rd time shortly after this review.  The mechanic showed me an alignment printout after he realigned all 4 tires properly; they were SEVERELY misaligned.  Apparently, the alignment machine at Auto Tech and Body may not be calibrated, throwing off the correct numbers.  After the 2nd mechanic fixed the alignment, the shaking decreased considerably (next to none).  However, during the time between the first alignment and the final alignment, all 4 of my tires became bald on certain edges and need to replace all 4 of my brand new tires because of Auto Tech and Body's mess.  

    Today (12/9/2015), I had a flat tire and when AAA came to replace it with the spare, apparently 3 of the 4 bearing bolts were cross threaded (tire not properly screwed on when Auto Tech & Body replaced the tire for a new one) and now I need to 1) replace the bearing bolts and 2) buy 4 new tires. 

    I have never in my life had such a horrible experience with one mechanic shop.  They did refund the charge for the 2nd alignment (shouldn't have been charged to begin with), and I doubt they will replace all 4 tires and the bearing bolts for no charge.  Based on this experience, I will NOT have them touch my car again even if it is free of charge.  

    Use them at your own risk. 

    ______

    Purchased 2 synthetic oil changes at this location in hopes of securing a trustworthy and quality mechanic.  
    Chose this location based on the positive reviews on quality of service and overall prices.  
    Underwhelmed by both and will not return to fulfill the synthetic oil change coupons because of the poor outcome.  How difficult is it to properly conduct an alignment?  
    Inflated body work estimates and long waiting times in the morning.  
    Lost my business, and my husbands, and will not refer any friends or family members to this location.  
    As a result of this poor experience with this vendor, I will likely discontinue my subscription to Angie's List.  Reviews may very well be saturated with biased opinions. 
    - Jean P.
  • A
    I took my 2007 Saturn Vue in on Monday. Drew's people diagnosed the problem to be a blocked washer motor. He ordered the part and then made the repaired the problem on Tuesday morning. It took about 45 minutes to diagnose the problem and about 1 hour and 15 minutes to make the repair then problem. When I returned they had made the repair and the they checked the air in my tires and then washed my car all without me having any expatiations or my asking. I would definitely use Drew again and I have already referred a friend.
    - Lee S K.
  • A
    They perform exactly as they say they will. Their prices are reasonable. They always tell you everything up front and exactly how much it will be. They are always done when they say they will be done.
    - Jim T.
  • A
    the staff was very informative, professional and pleasant.  They took care of all the paperwork, the insurance work, they followed up on us with updates on the car and when we picked up the Lexus, car was shiny and beautiful.  they went above and beyond the call of duty because they inspected the car mechanically and told us that car needed an oil change (which my daughter new but didn't want to spend the money)- when I okayed it and they filled up the fluids.... I highly recommend Auto Tech and Body to all my family and friends.
    - Maggie H.
  • A
    I walked into Auto Tech and Body to be welcomed by their pleasant receptionist. She asked me what I wanted and had one of their service consultant speak with me. Within minutes, I had an estimate in my hand but I opted to rent a car on the spot (yes, they have their own rental car service), drop off my husband's Mercedes to start repairs immediately. I received a couple of calls to update me on the process/ status of repairs during the 3 day repair period. I picked up the car and I was so pleased by the way the car looked! this shop really cares about the customer and their cars. they are passionate about what they do and are proud to inform their customers the different awards an accolades this shop got. This was an enjoyable experience and my husband was glad I didn't buy him another tie or suitcase!
    - Maggie H.
  • A
    For such a bad experience on the road, the repair part was very pleasant. I was updated on a regular basis. They also gave me a free inspection on my car to make sure there was any more damage done with my tire blowout. The place is very clean and elegant looking. I was quoted on all the repairs and the tires and I was informed on a regular basis.
    - Maggie H.
  • B
    I called first to check turnaround time. I dropped off & they called about an hour later with the quote to add brake work to job. They quoted and said I needed new rotors but could wait a few 1000 more miles if I wanted. Everything was original and I had a lot of miles so brake pads made sense, but not new rotors. I went with the minimal work, and took it to another auto company & he said I didn't need rotors, there was enough to turn them.
    - christine s.
  • A
    My tire was low. I stopped in. They looked, found the nail and plugged it. Maybe 10 minutes from beginning to end. Shop is at the Valero's gas station, but is independently owned and separate from the gas. "Top Line Auto Repair" though I don't think you'll see that name anywhere.
    - christine s.
  • A
    Mechanic was quick and extremely efficient...I will never go back to a dealer for mechanical issues.
    - Fanny L.
  • A
    Luis and Junior were great. Very efficient, courteous and fast. Having this company come to my home saved me a tow and it was so convenient. Highly recommend this company.
    - Edson K.
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Tire Shops in Lighthouse Point

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