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Specialized Services reviews in Land O Lakes

  • F
    We purchased two policies from Tyler Brown in June 2017. One policy for a new home, and the second for our soon-to-be vacated home which we clearly advised would be put up as a rental. We walked through the process with Tyler and he specifically advised us that whenever the rental was tenant occupied, to revert back to him and he would change the "seasonal and secondary" policy to a DT3 Rental policy. NEVER in all those discussions did he advise about the time it would take for the home to be rented. Why this was CRITICAL information was because when we suffered a flood in the house and submitted the claim, American Integrity denied the $35K claim and the $23K mitigation bill, citing a clause about how long the house had been "abandoned." The loss happened on October 3, 2017, and we are still fighting the American Integrity claim, nearly 17 months later as the Insurance company has postponed our depositions three times, typically at the VERY last moment. I waited this long to post anything in hopes of settling this claim, but when the insurance company postponed the last deposition (third time), that was the last straw. I would highly recommend that you don't put your trust into Tyler Brown, as he clearly lacks a firm knowledge in his policy products, and/or any policy from American Integrity. Foundation insurance and American Integrity will happily take your money until you file a claim, and then they will pass the buck like Tyler did, or just string you along like American (NO) Integrity is currently doing to us! BE WARNED!
    - Linda B.
  • A
    I have been a tenant at a property that Wright Davis manages for 3 years in Land O Lakes. My hot water heater just broke on a Sunday evening and it was repaired immediately on Monday. I am very impressed with Shannon she is always right on top of things. Thank you for all you do!! A Happy Tenant!
    - Andrea W.
  • A
    Excellent. At all levels of the business. Sandra, Andy, Kyle,Gabe and Cassidy. Punctual and upfront about all the expected work. Cassidy was available every time I had questions. Believe me I had a lot of them!. Always took the time to explain, very knowledgeable. If she did not have an answer she made sure she asked and later communicated with me. Installation and permits were done right. There was a problem with one of the shutters , but even though they were busy, the problem was fixed the next day. Cassidy took care of all the scheduling. They are amazing! They did what they said they we going to do and with excellence. No doubt about recommending this company.
    - Antonio M.
  • A
    We spotted a ceiling leak but were uncertain if it was a plumbing, air conditioning or roofing problem. The roofer confirmed that it was not a roofing problem. He was so through and honest. Should we need our roof repaired or replaced in the future, we will, definitely, call Affordable Roofing, again.
    - Pamelazita & Frank B.
  • A
    Excellent work. Don went above and beyond to fix an icemaker in an almost 20 year old refrigerator. He wasn't able to find an exact replacement so he actually repaired the old one. Its hard to find people with the patience and knowledge to do more than just plug in a replacement. This is the 3rd appliance this company has repaired and they have always been prompt, efficient and do excellent work. Highly recommended.
    - Ted and Karen T.
  • A
    Mike is nothing short of amazing, honest and upfront with fair pricing. Extremely knowledgeable and does great work! He showed me some other restoration projects he was working and I was awe struck. I've brought several of my firearms to him for tune-ups and will not go to another gunsmith as long as he is in business! Thank you sir, for all you've done for me!
    - Jon T.
  • A
    Anthony was prompt, well dressed, courteous, and completely competent. He fixed the problem quickly. He even made a special trip to get the part needed and came back within a half hour. We have used this company four times and all four times were as good as appliance repair can get. Do not call anyone else.
    - James E.
  • C
    Well, it started off not so great. We noticed that there was no ice and no water working in the refrigerator. We have been diligent about keeping filters changed and lines clean, so I called Sears. When I purchased the refrigerator several years ago, I spent several hundred dollars for a long term all inclusive warranty. However, on the phone, Sears could not find the warranty OR the purchase info. We spent about 45 minutes, most of it with them trying to either sell me a warranty, or telling me how much it would cost. I hung up, called back the next day with all the receipts and the warranty, info, and they STILL could not find it. I managed to get a supervisor who told me that the sales clerk had entered the wrong phone number. They arranged to send someone out that week He discovered a broken plastic piece in the filter housing, removed it, showed me that it worked, no charge, and left. The next morning it quit working again. SO I hate to wait another 2 days for a different tech to arrive, who looked at it and said that the housing for the filter would need to be replaced. Since he does not carry that part, he had to order it. When it arrived UPS a week later, I called and they sent someone else. The third guy installed it, and it STILL did not work. SO he does something that the others did not do, pulled the refrigerator out and opened the back. Proceeded to tell me that it was a plumbing problem, not a refrigerator problem and that I would need to hire a plumber to replace and rework the connection valves. I showed him that it WAS in fact working after the first guy, so it was not a plumbing problem, plus we tested the pipe and it worked fine. SO he spends half an hour fiddling around with the circuit boards, gets it working, no charge but no explanation of what he did. At least it works, from the first phone call only took about 3 weeks to get it solved. Needless to say, I had pretty much quit buying anything else from Sears and this will be the last appliance I get there as well.
    - Samuel W.
  • A
    Cannot say enough good things about the service we received from Affordable Roofing. The roof was installed on the day they promised it would be done, the workers were on time and completed the job in a timely manner, considering it was a rainy week. They did a good job of cleaning up around the house and was polite to boot. The Office staff was great to work with, especially Claudine, with any questions or help I needed. The roof looks great. I would highly recommend this Company. Excellent Service !
    - Denis and Tessie H.
  • A
    From now on, whenever I have questions or problems, I will call these folks. Overall, I recommend them as above outstanding. Also, not only is their work above outstanding but their personalities and ability to communicate and explain, train and show you how and why they are doing what they doing is unbelievable! Go for it! You will be very happy you did!
    - Richard B.
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Specialized Services in Land O Lakes

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