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Find Top-Rated Lakewood Ranch Egress Window Installers

There are 2 top-rated egress window installers in your area.

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Egress Window reviews in Lakewood Ranch

Real People ~ Real Reviews ~ Real Results

  • In August 18, 2017 I contracted NewSouth Windows to install windows and doors in my residence. The contract stated that would complete the project between 12 and 14 weeks. We paid 1/3 of the project cost with the order. 14 weeks and three days later NewSouth shows up to install and collect my second installment. A couple days after that is when I realized “Houston there’s a problem”. Everything went belly up! NewSouth informed that they really didn’t have all the windows and doors and that they were still in backorder. However partially installed windows were exposed for month without sealing or fixing the stucco around them. Now it’s past Thanksgiving and the Holiday season. I had to wait again until NewSouth hired a sub-contractor to do the stucco job. The contractor showed up sporadically to work on my windows even in Holidays. He destroyed parts of my lawn, plants and grounds. He even had the audacity to make stupid remark to my neighbor who called him out for the mess on his property not cleaning. Then something happened and he blew up one of my new picture windows. It’s now a NEW YEAR, 20 weeks and 5 days and still the job is not complete. NSW project manager shows up in my house after multiple calls and we both produce a 9 item punch list. 1. Picture window with 8/8 grids Mulled ½ half-moon window over front door. 2. Windows 4 & 6 missing grids top and bottom. 3. Stucco around loft windows need to be removed from shingles. 4. Picture window 9 cracked, needs reglaze. 5. Master BR (wrong tint). 6. Master bath #19 cracked re-glaze. 7. Caulk windows 25 & 26 inside and outside (screens missing). 8. Window #28 needs grids top and bottom. These are just examples of us going back and forth discovering new things and them coming sporadically to fix others. By this time, I have involved New South Windows top management including the President, CEO, VP and operations manager. Top management of this Company seems not to have power or influence through their organization. Their emails and request to employees (which I have) went nowhere. It’s now April 3rd or 32 weeks and 3 days after signing the contract with NewSouth Windows. Although the punch list is NOT complete, NSW schedules for inspection. Needless to say NewSouth Windows did NOT pass inspection. The inspector found at least 54 missing anchor bolts throughout the entire house. A few days later NSW shows up and installs 56 anchor bolts that were missing. (these are supposed to be hurricane proof installations) Don’t know how with 56 missing anchor bolts. On April 18 they successfully passed inspection. That doesn’t mean that they have completed the job. No, no no… New and old punch list items were still pending. We continued to go back and forth until June 25, 2018 or 311, 44 weeks and three days since we signed the contract I paid New South Windows the final payment. I will NOT recommend this company to anyone. This has been the most frustrating and cumbersome home project I have ever had.
    - Wilfredo M.
  • Quoting was timely, pricing was fair, company has (25) years experience in window, door and storm protection business and it showed. They have (2) showrooms that were well stocked with finished displays in wall sections that made the selection process easy. The sales and construction team were most helpful. Work was perfomed on time and very professtional performed. The owners of the company were personally involved through the process. Like any construction project, their were some minor challanges but the company was very responsive and addressed my needs very quickly. Universal was not the least expensive option, nor the most expensive, but offered the best value for the dollar. We were thrilled with the end result and finished product. I strongly recomend this company and will use them again for any future projects.
    - TR S.
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Egress Window Installers in Lakewood Ranch

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