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Car Washing reviews in Lake Wales

  • F
    I met Shawna of Magic Genie when I was helping my 81-year-old mother move out of a home she had been renting in Lake Wales. The landlord had told us that Shawna would be coming to check the place over, and that she would take care of anything that might have been missed. Mom had spent the past two days mopping, dusting, and wiping. At her age she isn?t able to get things as spic-and-span as in years gone by, but it still looked a lot cleaner than it had six months earlier when she?d first moved in. 
    The first words out of Shawna?s mouth were that the place was ?filthy.? She pointed out a stray dustball by the front door as an example. I told her politely that if it was not up to the landlord?s standards, we had been told that she was there to take care of it.
    At that point, she interrupted what I was saying and began shouting at us about what is expected when moving out of a rental. She said Mom might not get her deposit returned. We were so taken aback at her loud and angry voice that we were at a loss for words. She continued to lecture us in a mean hectoring way, to the point that my mother began to tremble and left to go sit out in the car. I was pretty shaken up myself, as I have never been verbally attacked by anyone in this manner,  ? let alone someone in the service business.
    Finally, she calmed down and told me she would clean the house for $50 cash. When it came time to pay her, Shawna began her bullying again by demanding more money. She said ?the price just went up to $55." 
    I am not writing this review about the quality of Magic Genie?s work, but rather about the abusive attitude and how this business owner treated my mother, who still gets upset from the memory of that experience. I feel it is important to warn others, especially the elderly residents of this area.
    - Judith S.
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Car Washes in Lake Wales

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