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Recent Insurance Agent Reviews in Lake Monroe

  • A
    Five Star Claims Adjusting Central Florida
    After experiencing some roof and screen damage we saw a community Facebook post about Five Star adjusting. Rather than going it alone with the insurance company, we enlisted the help of Nigel at Five Star. We are so glad we did, he was helpful and prompt and probably helped us receive twice the compensation we might have otherwise received. Very Happy to recommend!
    - Roger O.
  • A
    Five Star Claims Adjusting Central Florida
    Back in May 2015 there was a hail storm that impacted a large part of the Oviedo community. As a Florida native I'd never really paid too much attention to storms and while the storm that damaged our roof was memorable, I didn't think to have an inspection done of our roof because I'd experienced so many noisy, intense storms before and we are first-time homeowners so we didn't know better. For months following the storm we had our mailbox stuffed with offers from fly-by-night roofers and we noticed many roofs being replaced in the neighborhood. In October I decided to contact our insurance company to ask what the process was for submitting a claim should we have hail damage. They suggested we have a roofer come out first to assess the situation before submitting a claim. At that point we contacted a reputable roofing company and upon inspection he determined there was in fact hail damage. We then submitted a claim to our insurance company which started a series of meetings with adjusters and other reps from the insurance company. Their determination was our roof is old (it is 20 years old) and basically wasn't put together well (strange because almost all the houses in our neighborhood are within a year or two of construction and their insurance companies did not say the same thing). We accepted defeat at that point and I called another roofer to start getting quotes on this costly project. Second roofer comes out and without any mention of our insurance claim says "Did you know you have hail damage?" At that point I told him about our experience with the insurance company and he referred us to a public adjuster. To keep that story short the adjuster we "worked" with was horrible. He never responded to calls or emails, took weeks to reply to any of our attempts to contact him and nothing was getting done. After 6 months of waiting on him and our insurance even saying they couldn't get a hold of him we asked to be released from our contract. Thankfully he did that without a fight. At this point we were already in the appraisal stage with the insurance company and we had lost any hope of getting treated fairly or having any other public adjuster want to help us. After checking Angie's List for another public adjuster I came across 5 Star Claims Adjusting. I contacted them and spoke to Nigel and he patiently listened to this long story. He was very frank and honest with me which was refreshing. He didn't make it sound like it was in the bag. Unlike other adjusters who over the phone, without seeing anything, agreed to send over a contract, Nigel made an appointment that was conducive to my work schedule and came over to see the house. Even at that point he continued to be realistic with us and not overly optimistic. In conclusion, Nigel was able to get us enough money to cover our roof. He did all of this in less than 6 weeks. He was honest, easy to get a hold of and very pleasant to work with. I'd recommend him to ANYONE. No one can guarantee they can get you a positive outcome, but dealing with someone who is professional and has open lines of communication certainly makes the terrible experience of dealing with insurance more enjoyable.
    - Laurel P.
  • A
    Five Star Claims Adjusting Central Florida
    Back in May 2015 there was a hail storm that impacted a large part of the Oviedo community. As a Florida native I'd never really paid too much attention to storms and while the storm that damaged our roof was memorable, I didn't think to have an inspection done of our roof because I'd experienced so many noisy, intense storms before and we are first-time homeowners so we didn't know better. For months following the storm we had our mailbox stuffed with offers from fly-by-night roofers and we noticed many roofs being replaced in the neighborhood. In October I decided to contact our insurance company to ask what the process was for submitting a claim should we have hail damage. They suggested we have a roofer come out first to assess the situation before submitting a claim. At that point we contacted a reputable roofing company and upon inspection he determined there was in fact hail damage. We then submitted a claim to our insurance company which started a series of meetings with adjusters and other reps from the insurance company. Their determination was our roof is old (it is 20 years old) and basically wasn't put together well (strange because almost all the houses in our neighborhood are within a year or two of construction and their insurance companies did not say the same thing). We accepted defeat at that point and I called another roofer to start getting quotes on this costly project. Second roofer comes out and without any mention of our insurance claim says "Did you know you have hail damage?" At that point I told him about our experience with the insurance company and he referred us to a public adjuster. To keep that story short the adjuster we "worked" with was horrible. He never responded to calls or emails, took weeks to reply to any of our attempts to contact him and nothing was getting done. After 6 months of waiting on him and our insurance even saying they couldn't get a hold of him we asked to be released from our contract. Thankfully he did that without a fight. At this point we were already in the appraisal stage with the insurance company and we had lost any hope of getting treated fairly or having any other public adjuster want to help us. After checking Angie's List for another public adjuster I came across 5 Star Claims Adjusting. I contacted them and spoke to Nigel and he patiently listened to this long story. He was very frank and honest with me which was refreshing. He didn't make it sound like it was in the bag. Unlike other adjusters who over the phone, without seeing anything, agreed to send over a contract, Nigel made an appointment that was conducive to my work schedule and came over to see the house. Even at that point he continued to be realistic with us and not overly optimistic. In conclusion, Nigel was able to get us enough money to cover our roof. He did all of this in less than 6 weeks. He was honest, easy to get a hold of and very pleasant to work with. I'd recommend him to ANYONE. No one can guarantee they can get you a positive outcome, but dealing with someone who is professional and has open lines of communication certainly makes the terrible experience of dealing with insurance more enjoyable.
    - Laurel P.
  • A
    Five Star Claims Adjusting Central Florida
    Nigel did a great job! He saved me from the water damage disaster! He response to my requests very quickly and he made the claims went through smoothly. It is very lucky that I hired Nigel as my adjuster. He is very professional and responsible. I will say it is worry free if you have him to help you for any case. I really appreciate all the work he has done for me!
    - Emily L.
  • A
    ABNEY INSURANCE
    Abney insurance has been providing our auto insurance for over 10 years. They have been wonderful and we have recommended them to many of our friends.
    - Kim Z.
  • A
    Neighborhood Adjusters- Public Adjusters
    Things went very well! Neighborhood Adjusters (Elvis Taveras) was great, and we are very satisfied with the settlement he got us. We had broken pipes which caused a flood in several rooms of the house. Someone suggested we use a private adjuster to handle the claim. We called Neighborhood Adjusters and Elvis came the same day. He was very thorough in explaining what he does and the fees he charges. We signed the authorization for Elvis to file the claim with the insurance company. We never had to do another thing after that. Elvis did all the communications with the insurance adjuster and he kept us informed at every stage. We felt that the rates he charged was fair, and the settlement of over $18,000 sufficiently covered the damages we had. Based on our positive experience, we highly recommend the services of Neighborhood Adjusters.
    - Florette J.
  • A
    ABNEY INSURANCE
    Very smoothly - we thought this was going to be a long/complicated process but Aaron was very efficient and made it simple. Thank you as always!
    - Elizabeth C.
  • A
    ABNEY INSURANCE
    I've had agents over the years but I don't think I've ever had a better one than Monica at Abney Insurance. She's awesome.... calls you back right away, provides multiple quotes with a smile.... Thank you Monica.....
    - Butch D.
  • A
    McGinniss Himmel Insurance Agency
    David was my agent. He called me and explained everything to me regarding the policies and the differences in them in depth. He was very professional and very friendly. I would recommend Him and his agency for all of your insurance needs.
    - Yvonne V.
  • A
    Cardinal Advisors
    In this very confusing area of supplemental insurance to go along with Medicare, I was very fortunate to find this group. After speaking with several other agencies all offering 'advise' I felt like I was being sold a used car by very hungry car dealers without my best interest in mind. Upon checking Angies' List I found the information on Cardinal Advisors. Upon contacting them I spoke with Barbara. She made this daunting task very comfortable. She worked thru all the options making the entire process very understandable. She spent a lot of time graciously answering questions and finding the coverage that would work best for me personally. We have had numerous conversations by phone, and email, as she worked hard to fine tune my coverage. I have had the opportunity to speak to others in the office and they all have the same caring, confident, ready to help attitude. Highly recommended.
    - Virginia L.
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Insurance Companies in Lake Monroe

Companies below are listed in alphabetical order.

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